PODS Moving & Storage is an industry leader with almost 25 years of experience, providing personalized moving and storage solutions for residential and commercial customers. Based in Wisconsin, they have 245+ storage center locations servicing 46 states and 6 provinces, as well as international services in Canada, Australia, and the UK. Their services include local and long-distance moving, on-site and off-site storage, packing and loading assistance, moving supplies, and car shipping. PODS is known for its innovative, customer-focused approach, offering flexibility and control through adjustable scheduling, built-in storage, and a range of container sizes, with the support of a dedicated team. For those looking for Milwaukee, WI moving services can also check out other companies in the area.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Waukesha, West Allis, Wauwatosa, New Berlin, Brookfield, GreenfieldShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage is predominantly criticized for poor service, with complaints about scams, disappointments, and safety hazards, although there is a singular positive review suggesting a willingness to reuse their service.
Recent Reviews Mention...
“Terrible experience overall.”
“service and convenience was excellent”
“service was very poor”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage has significant delays, taking 4-5 hours to rectify situations.
Recent Reviews Mention...
“Took three days to fix a problem.”
“waited 8 hours, they never showed”
“delivered and picked up on time”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is criticized for being extremely expensive, often due to perceived scam practices, incurring additional costs beyond initial quotes, and having very high final prices.
Recent Reviews Mention...
“Separate fees for pick-up and delivery were too high.”
“price was a bit high”
“they raise their prices constantly”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage has consistently poor feedback, with customers reporting being transferred between multiple representatives, unhelpful overseas customer service, challenges in receiving callbacks for updates, difficulty in resolving issues, and a lack of transparency in pricing.
Recent Reviews Mention...
“Hard to figure out who to call for customer service.”
“questions were answered online within 24 hrs”
“do not care how they treat customers”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage consistently receives complaints for inexplicable charges, altering quotes multiple times, and practices that raise concerns over transparency and reliability.
Recent Reviews Mention...
“Was not told about separate fees upfront.”
“did not stick to quoted prices”
“promised compensation was cancelled”
Customer Insights
Cost: $ 729.00 from 3 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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