Founded in 1998, PODS Moving & Storage is a significant presence in the moving and storage industry, offering custom solutions that cater to the unique needs of their customers. The company operates not only throughout the United States, including for those looking for movers in Madison, WI, but also extends their services to Canada, Australia, and the United Kingdom. One of the many advantages of choosing PODS is the variety of container sizes they provide, including 8-foot, 12-foot, and 16-foot options, along with built-in storage. Their services also promise flexible scheduling, allowing customers the comfort of loading and unloading their belongings at their convenience. This commitment to providing support and flexibility serves to distinguish PODS from regular moving methods. Additionally, PODS extends several other services, such as car shipping, provision of moving supplies, and help with packing and loading. By focusing on convenience and customer control, PODS continues to set itself apart in the moving and storage industry.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Sun Prairie, Fitchburg, Waunakee, Madison, DeForest, OregonShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Moving Supplies
- Packing & Loading Assistance
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage receives mixed reviews, showing a strong divide between customers who had excellent experiences and those who encountered significant dissatisfaction.
Recent Reviews Mention...
“service was very disappointing and won't use PODS again”
“extremely dissatisfied with overall experience”
“PODS staff was professional and helpful”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage receives mixed feedback, with some customers appreciating timely pickups and deliveries, while others report significant delays and lack of proper notification.
Recent Reviews Mention...
“drop-off was canceled and rescheduled without proper notice”
“waited 30 minutes despite 10-minute expectation”
“pick up and delivery was on time”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage receives mixed feedback, with customers praising its cost-effectiveness and value in some instances, while others criticize it for hidden fees, unexpected charges, and expensive rates for certain services.
Recent Reviews Mention...
“PODS is expensive for long-distance move”
“pricing was amazing”
“Expensive”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage experiences deeply mixed reviews, with strong praise for friendly and helpful service contrasted sharply by numerous complaints about rude customer service, conflicting information, and difficulties in contacting the company.
Recent Reviews Mention...
“customer service is rude”
“representatives provided conflicting information and hung up”
“they refused to provide a service area map”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage experiences significant criticism for often not honoring their initial quotes, characterized by numerous complaints about unfair charges and unethical billing practices.
Recent Reviews Mention...
“charged for another whole month unfairly”
“Stick to quoted prices”
“they did everything they said they would”
Customer Insights
Interstate Move Duration: 1 days from 3 reviews
Great Crew Members
| Perry | Perry helped us out a lot and stayed late to help |
| Excellent delivery drivers | drivers were excellent |
| Cornell | exceptional--polite, professional, and showed great expertise |
| delivery guy | he was nice and came back to help clean up |
| Carroll | Thanks Carroll |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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