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| 901 Maxwell St, Lake Geneva, WI, 53147 | |
License Info
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| Local Moves, Long Distance Moves, Packing See More |
| Beloit, WI, 53511 | |
| Local moving, Long-distance moving, Cross-country moving See More |
This listing has been claimed by StraightLine Moving Inc.based on 658+ data points
| 5365 Edith Ln, Roscoe, IL, 61073 | |
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| Local moving, Long distance moving, Commercial moving See More |
| 2422 Springbrook Ct, Beloit, WI, 53511 | |
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| Local and long-distance moving, Residential and commercial moving, Piano moving See More |
| 6203 28th Ave, Kenosha, WI, 53143 | |
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| Commercial Moving, Residential Moving, Packing Services See More |
| Salem Lakes, WI, 53168 | |
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| Office Packing, Residential Packing, Commercial Packing See More |
based on 442+ data points
| 2641 Corporate Pkwy, Algonquin, IL, 60102 | |
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| Residential Moving, Commercial Moving, Storage See More |
based on 100+ data points
| 547 Center St, Lake Geneva, WI, 53147 | |
| Local moving, Long-distance moving, Cross-country moving See More |
About MACS Moving and Storage
Lake Geneva-based MACS Moving and Storage is a full-service moving company that has served Southeastern Wisconsin and Northern Illinois for over nine years. It takes pride in being a family-owned and operated business. The MACS Moving team works with the utmost care and professionalism, making sure their clients’ belongings are safe and sound throughout the entire moving process. They are dedicated to providing the best possible customer experience, whether you’re moving locally or long distance. These professionals can handle even the most challenging home and business moves, including piano and gun safe relocations. They also have storage facilities that are fully gated and equipped with 24-hour surveillance. You can choose from portable storage containers, self-storage, and climate-controlled storage units with on-site management. Give MACS Moving a call. Its friendly staff will be happy to provide you with a free quote.
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.72/10 | |
| Punctuality | 9.72/10 | |
| Affordability | 9.34/10 | |
| Communication | 9.61/10 | |
| Stick to Prices | 9.4/10 | |
| Speed | 9.65/10 | |
| Friendliness | 9.89/10 | |
| Will Hire Again | 9.73/10 | |
| Professionalism | 9.79/10 | |
| Conflict Handling | 7.2/10 | |
| Precision & Care | 9.72/10 |
Recent Customer Reviews Mention...
Quality “very professional and courteous” “Awesome movers provided great service.” “Absolutely the best and most professional company” “Best movers I have ever worked with” “great work by movers” “Amazing, industry leading moving and storage company” “Great service by a hard working, dedicated team” “awesome job at moving me” “everything was professionally performed” “the guys did a great job” |
Punctuality “they were on time as promised” “very prompt on arrival” “very timely” “crew were on time” “loaded everything by 10:30 AM, earlier than expected” “everything went as scheduled/promised” “guys arrived on time” “they were on time” “crew was on site within 20 minutes as said” “They were prompt.” |
Affordability “cheaper than other movers” “Very competitive prices” “cheaper than what was actually estimated” “Most efficient, cost-effective solution for needs” “Money well spent” “almost 20% under the estimated price” “great value for money” “bill came in less than the estimate” “very competitive price wise” “came in well under the estimated cost” |
Communication “office staff was efficient” “Helpful family who owns it” “Excellent follow-up and always available for questions” “Everyone was professional from the first phone call” “very customer focused” “excellent follow-up and always available” “Their communication was great” “Customer Service was excellent” “ask all the questions” “clearly explained what they would do for us” |
Stick to Prices “Move flowed exactly as set up” “estimate adjusted to the actual time” “A locked in price, so no random charges” “quote was spot on” “bill less than the estimate” “stayed under the estimated price” “nothing missing or broken, no price issues mentioned” “the whole job came in under the quote” “actual cost was well under the estimated range” “went under the estimate” |
Speed “moving me swiftly” “move was quick” “Unloaded everything with speed and accuracy” “did not waste any time” “efficient in fitting everything in the pod” “worked quickly” “worked efficiently” “done in a timely manor” “loaded everything by 10:30 AM” “described as efficient” |
Friendliness “polite and efficient indicates friendliness.” “Professional, polite” “Awesome and helpful family” “Team was hard working and dedicated” “very courteous” “the guys were very friendly” “movers were friendly” “great crew” “Jake and Austin are just amazing” “very pleasant and helpful” |
Will Hire Again “will use them again for certain” “would definitely use again” “would definitely use Mac’s again” “would definitely hire them again” “would highly recommend” “Wouldn't go anywhere else” “Glad to have had their help on a big move” “Will always trust MACS for future moves” “Couldn't be happier with the whole process” “would hire again due to positive experience” |
Professionalism “very professional and courteous” “Professional” “very knowledgeable on assembling/unassembling pieces” “Staff is immaculately trained” “Hard working, careful and dedicated team” “very professional” “professionally performed” “Teams were best in the business” “Everyone was professional” “movers were professional” |
Conflict Handling “Willingly shifted furniture around for best fit” “arranged to move unexpected items from the new home” “went beyond expectations to make everything right” “truly going the extra mile for a client” “took care of and addressed any issues/concerns with immediate attention” “Kurt did not follow up as promised” “no effort to work with me on damages” “fixed a couple things for us” “resolved a misunderstanding swiftly” |
Precision & Care “extremely cautious and careful with every piece” “took extremely good care of our floors and goods” “Careful handling of items moved” “belongings came back exactly how they were stored” “Went above and beyond with care of our stuff” “they were careful with items” “protected floors and furniture carefully” “handled our goods very carefully” “Handled the piano conscientiously” “no problems with any scratches or imperfections” |
Pros & Cons
- Professional and courteous team
- Competitive prices
- Efficient in tasks, including packing and moving
- Reliable, with services delivered on time
- Rushed service leading to potential damage
- Furniture mishandling incidents
- Some unexpected additional charges
- Rare cases of miscommunication
Great Crew Members
| Owen, Mike | Owen and Mike were skilled and patient |
| Jake, Austin | Jake and Austin were a delight |
| Kayla,Jake,Austin | Kayla, Jake, and Austin have been lifesavers |
| Ryan | gave a spot on quote |
| Owen, Ron, Skyler | efficient, nice, polite, and hard-working |
About M.S. Moving & More
M.S. Moving & More is a moving and repair business whose team members are lifelong residents of Wisconsin. These professionals know the ins and outs of moving in the Badger State, so you can rest assured that your home relocation will go smoothly. Fully licensed and insured, M.S. Moving & More is located in Delavan and serves all surrounding areas, including Lake Geneva, Elkhorn, Janesville, Milwaukee, and even Chicago. This company offers complete residential moves with packing, loading, unloading, and unpacking services. It also specializes in in-home repairs, interior painting, plumbing, TV mounting, and electrical installations. M.S. Moving & More is very good at tailoring its services to suit customers' unique needs. Its staff takes time and care with each moving and repair job, ensuring that clients are satisfied with the results. If you need further information about other movers in Racine, WI, feel free to check out our webpage.
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.62/10 | |
| Punctuality | 9.25/10 | |
| Affordability | 9.52/10 | |
| Communication | 8.65/10 | |
| Stick to Prices | 7.87/10 | |
| Speed | 9.68/10 | |
| Friendliness | 9.45/10 | |
| Will Hire Again | 9.47/10 | |
| Professionalism | 9.52/10 | |
| Precision & Care | 9.58/10 |
Recent Customer Reviews Mention...
Quality “amazing job with the move” “MS Moving made our moving day so easy” “they are awesome” “excellent job- very efficient, knowledgeable and professional” “happy with the services I received” “they were professional and easy to work with” “MS Moving and More was fantastic to work with” “very happy with professional service” “very pleased with the work” “Very efficient and thorough, good experience” |
Punctuality “they were on time” “arrived on time” “very prompt” “they arrived on time and called ahead” “quick to respond” “Prompt” “on time” “they were on-time” “the guys were on time” “floored by their punctuality” |
Affordability “reasonably priced” “very happy with the amount charged” “price about half of all other quotes” “price made it absolutely worth it” “great pricing” “very reasonable in pricing” “done at a very reasonable price” “affordable” “impressed by the price” “best value around implies affordability” |
Communication “great communication beforehand” “The communication was great” “called to let me know they were on their way” “quick to respond and polite” “provided really great communication” “very communicative during and after the move” “communicating with us throughout the whole move” “He answered my questions thoughtfully and honestly” “Mark responded quickly to my urgent request” “were communicating with us throughout the whole move and before” |
Stick to Prices “didnt add cost for extra trip” “got the job done within the time frame they provided” “finished under the quoted time” |
Speed “very efficient” “very efficient” “move was fast, wrapped up within planned time” “Very efficient” “were fast, efficient” “never thought it could get done as quickly” “move took less than a half hour” “impressed by the speed” “Efficient” “less time than quoted” |
Friendliness “so polite, kind and respectful” “very friendly” “they were professional, hard working” “polite team” “they were pleasant” “Nick and John were respectful” “they were not only pleasant” “they were not only pleasant” “Movers were friendly” “courteous, polite, and professional” |
Will Hire Again “would definitely hire again” “give our highest recommendation” “never use anyone else” “Highly recommended and will be using them again” “will definitely use them for all my moving needs” “will without a doubt utilize their services again” “highly recommend them” “Thank you both for making this move less stressful” “would highly recommend and hire again” “Good experience” |
Professionalism “knowledgeable and professional” “very professional” “very happy with professional service” “professional and easy to work with” “very professional” “professional” “they were very professional” “they were professional, hard working” “team is reliable and polite” “impressed by the professionalism” |
Conflict Handling “went above and beyond to accommodate” “went WAY above and beyond to help” |
Precision & Care “everything arrived intact” “treat your belongings like they are priceless” “Mark and Anthony were efficient and careful with my belongings” “took very good care of my piano” “everything packed with a lot of care” “carefully wrapped all of the furniture” “care and skill to pack the truck” “very careful with our furniture and no marker on walls” “careful with items” “very careful with items” |
Pros & Cons
- Highly professional and polite team
- Efficient in completing moves quickly
- Competitively priced services
- Exceptional care for belongings
- Rare cases of poor communication
- Occasional delays in response times
Great Crew Members
| Mark | quick to respond and great communication |
| Mark | movers were efficient and accommodating |
| Mark, Anthony | Mark provided a quote quickly and was willing to drop something off at another location, Anthony was efficient |
| Mark | Mark did great work |
| Mark | Mark and team did a great job |
About StraightLine Moving Inc.
It’s not easy to find a moving company that specializes in dedicated long-distance moving. However, if you’re planning a long-distance move to or from Roscoe, Rockford, or the surrounding areas, then StraightLine Moving Inc. will get you to where you need to be. As a full-service mover, it provides everything you’ll need for a hassle-free move. This interstate moving specialist provides streamlined and efficient relocations through careful planning no matter how far away your new home may be. Whether down the street or across the country, StraightLine Moving Inc. has highly trained and skilled professionals that will take care of your belongings every step of the way. If you're looking for comprehensive and accommodating Rockford, IL moving services, its moving crews are also experts in handling specialty items like pianos, pool tables, and safes.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.98/10 | |
| Punctuality | 8.24/10 | |
| Affordability | 9.18/10 | |
| Communication | 8.13/10 | |
| Stick to Prices | 6.73/10 | |
| Speed | 9.41/10 | |
| Friendliness | 9.43/10 | |
| Will Hire Again | 8.7/10 | |
| Professionalism | 8.55/10 | |
| Conflict Handling | 3.66/10 | |
| Precision & Care | 8.19/10 |
Recent Customer Reviews Mention...
Quality “they lost my load and robbed me” “wonderful crew and efficient move” “fantastic work by movers” “did an awesome job” “great crew” “great job on loading and offloading my belongings” “the movers were great and hard working” “outstanding experience with professional and efficient service” “very professional and courteous crew” “terrible customer service and damaged items” |
Punctuality “arrived promptly” “On time” “Over 4 hours late” “difficulty in contacting the destination agent” “experience as promised and on time” “showed up on time” “showed up on time” “Shane, James, and Christian were on time” “they were 2 hours late the next day” “fit us in their schedule quickly” |
Affordability “Final price was reasonable” “felt the price was appropriate after seeing the service” “finished quicker than estimated, saving us money” “fairly priced” “mentioned fair pricing” “price was very reasonable” “price was fair” “1/2 the price of competitors, very affordable” “Straightline's rate was very fair and not overpriced” “Very competitive bid” |
Communication “excellent communication and responsiveness” “had to call over 15 times, no return call” “they assured me everything would be OK” “Very friendly and helpful in estimating needs” “Communication was horrible” “responded to all requests” “poor communication after leaving Wisconsin” “easy to work with” “they were responsive” “kind from the first phone call to the end” |
Stick to Prices “Final price was accurate to the quote” “refused to offer a discount for the inconvenience” “No billing hassles or changes” “quoted weight almost 2000 lbs wrong” “charges start and end at job site” “no additional costs above the quoted price” “quote with Tim was thorough and met all our needs” “no surprises at the end” “eager to keep me at the anticipated price quote” “stuck to the quoted price” |
Speed “really, really efficient” “Quick help during the move” “Very efficient and fast” “Work done quickly” “quick with both loading and unloading” “They did it quickly” “finished quicker than estimated” “Moved quickly and efficiently” “took 6 hours to move a one-bedroom apartment” “move took less time than expected” |
Friendliness “they threatened me” “men were polite” “super friendly” “crew was personable” “they were awesome” “friendly employees” “were polite” “extremely polite even in challenging weather” “kind and funny” “You’d be lucky to get these guys” |
Will Hire Again “would not use them again” “would recommend them over and over again” “would VERY HIGHLY recommend” “would love to have this crew back” “will hire in future” “recommend this company for moving assistance” “would hire the movers again” “highly recommend and would hire again” “would certainly utilize their service again” “would not hire again due to terrible service” |
Professionalism “they were unprofessional and demanded a tip” “super professional” “very efficient, professional” “professional team that went above and beyond” “very professional and courteous crew” “Given bad information repeatedly, wrecked furniture” “Justine and Willie B were the best movers ever” “hard working and impressive” “Willy and Justin were professional” “flawless and professional every time” |
Conflict Handling “no willingness shown despite damage and poor service” “no follow-up after losing my valuable TV” “James was very accommodating even when injured” “the company didn't offer a discount despite being informed” “very apologetic about the accident” “unresponsive to issue of lost boxes” “co-owner addressed the broken tree limb issue” “Went the extra mile implies willingness to right a wrong” “no attempt to resolve canceling on me” “had to hire a lawyer for insurance claim” |
Precision & Care “they robbed parts off my snowblower” “took good care of our belongings” “handled my belongings with great care, ensuring nothing was damaged” “respectful of belongings” “damaged almost everything they touched” “very careful with items” “handled our belongings with great care” “no scratches or mishaps with items” “took great care with my things” “respectful of our belongings” |
Pros & Cons
- efficient and quick with loading and unloading
- very professional and courteous crew
- exceptional moving experience with careful handling of belongings
- competitive pricing with final costs matching quotes
- demanded tips unprofessionally
- damaged furniture and lost items
- poor communication with multiple calls unreturned
- cancellation of services last minute despite signed contract
Customer Insights
Interstate Move Duration: 3 days from 3 reviews
Great Crew Members
| Justin, Christian, Misa | crew was great and personable |
| Justine, Willie B | Justine and Willie B were the best movers ever |
| Willie, Justin | provided quick and polite help |
| Tom, James | Tom gave great information, James drove and moved items |
| Willy, Justin | they were professional, efficient, kind, and funny |
About Christofferson Moving & Storage
A family-owned and operated business since 1906, Christofferson Moving & Storage is proud to serve Beloit and all surrounding areas, including Madison, WI and Rockford, IL. It provides local services using quality packing materials and efficient organizational methods that will make your move safe and easy. This company is equally qualified to perform corporate transfers and long-distance family moves. As an agent of United Van Lines, it is equipped to handle even the most challenging moves, even those involving pianos, artwork, wardrobes, and other pieces of heavy furniture and equipment. The company’s experienced movers can also help you with vehicle shipping, trade show moving, and high-value product transportation. Their prices are guaranteed to be affordable, with upfront estimates and no hidden costs. Christofferson Moving & Storage has other locations in Janesville, WI and South Beloit, IL.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.73/10 | |
| Punctuality | 8.49/10 | |
| Affordability | 7.37/10 | |
| Communication | 7.32/10 | |
| Stick to Prices | 7.32/10 | |
| Speed | 8.23/10 | |
| Friendliness | 8.72/10 | |
| Will Hire Again | 8.4/10 | |
| Professionalism | 8.5/10 | |
| Conflict Handling | 5.95/10 | |
| Precision & Care | 7.87/10 |
Recent Customer Reviews Mention...
Quality “Christofferson provided an excellent overall experience” “company went above and beyond” “The best movers ever!!!” “highest level of quality service” “company deserves a 10+++++ rating” “extremely satisfied with their service” “outstanding service from the company” “made my move easier and recommend this company” “fast and friendly service” “They were fantastic and professional” |
Punctuality “arrived when promised or before” “arrived on time to the minute” “everything happened when it was supposed to” “always on time” “met me in the early range of the window” “got to our new address when they said they would” |
Affordability “Paid less than the estimate” “lowest price and most pleasant interactions” “Great prices for quality of services” “pricing was transparent and fair” “1000 dollars to move boxes” |
Communication “Immediate response to email, informative and supportive communication” “a few texts back and forth with Sean” “everyone was knowledgeable and courteous” “they never returned my call” “were inconsiderate and got angry at questions” “staff members were very helpful” “helpful at every step of the process” “Shane Prichard made sure our schedule fit our personal needs” “amazing communications among them” “could care less when issues brought to their attention” |
Stick to Prices “Paid less than the estimate” “” “pricing was transparent” “They are shady in their cost” “the quote was comprehensive” “got the price right to start with” |
Speed “arrived sometimes before promised” “service was fast” “Speedy service” “loading and unloading both went VERY quick” “were fast without cutting corners on quality” “Took their time” “unloaded everything in a timely manner” |
Friendliness “Drivers were exceedingly kind, like dealing with family” “employees were friendly” “they are friendly” “movers were kind” “were rude and inconsiderate” “everyone was courteous” “they are friendly” “The crew was polite” “Courteous behavior” “staff members were professional and helpful” |
Will Hire Again “Would not hesitate to use their services again” “would definitely hire again” “would hire again” “would hire this company again” “will not hesitate to use them again” “highly recommend using this company” “would definitely hire again” “would not hire them again due to disrespect” “highly recommend this company” “would definitely use again” |
Professionalism “employees were professional” “most professional and helpful movers” “extremely satisfied with their professionalism” “movers were professional” “Professional behavior” “behaved unprofessionally in my home” “everyone was knowledgeable and courteous” “The crew was professional” “staff members were professional” “very good at what they do” |
Conflict Handling “Assured delivery would be trucked back and re-delivered without issue” “company goes above and beyond” “did not make an effort to right the wrong” |
Precision & Care “wrapped very delicate item like their own treasure” “everything has arrived in perfect condition” “Handled everything with TLC” “they were very careful handling everything” “did not respect my carpets and likely to damage items” “nothing was missing or broken” “no damage to any item from unpacking so far” “didn't hit ANYTHING and padded all corners” “did not secure parts correctly to the crib” “professional and very efficient” |
Pros & Cons
- Exceedingly kind drivers
- Professional and efficient service
- Items handled with extreme care
- Transparent and fair pricing
- Significant issues with disrespect
- Some cases of unprofessional behavior in homes
- Rare occurrences of damage to property
- Issues with not returning calls
Great Crew Members
| Fritz | Fritz was very helpful |
| Sean | communicated effectively and ensured timely delivery |
| Christofferson | knowledgeable and courteous service during the move |
| Matt, Gary, Tony | worked perfectly in sync and made the house feel like home |
| Jeremy | had the most contact and was helpful |
About Otto Nelson Moving and Storage
Otto Nelson Moving and Storage is a company providing moving services to Kenosha, WI, the Midwest, and beyond. The company has a longstanding history dating back to 1919, instilling trust with Kenoshans through their philosophy of service, work ethics, and integrity. This multi-generational business has stood the test of time, attributed to its unwavering commitment to quality service. Otto Nelson Moving and Storage operates as a full-service moving company, providing a range of services, including packing services and supplies. The company has built a trusted network through its partnership with United Van Lines, allowing them access to resources that are essential for long-distance or cross-country moves. In addition to moving services, Otto Nelson Moving and Storage also offers storage solutions, providing customers with the flexibility to store belongings confidently and focus on settling into their new home.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.09/10 | |
| Punctuality | 7.55/10 | |
| Affordability | 8.2/10 | |
| Communication | 7.76/10 | |
| Stick to Prices | 7.78/10 | |
| Speed | 8.4/10 | |
| Friendliness | 9.15/10 | |
| Will Hire Again | 7.76/10 | |
| Professionalism | 8.32/10 | |
| Conflict Handling | 4.93/10 | |
| Precision & Care | 7.44/10 |
Recent Customer Reviews Mention...
Quality “excellent customer service and support” “very professional and helpful” “did not live up to what I was sold” “These guys are the best” “These guys were absolutely amazing” “amazing job by the crew” “got everything done without a singe issue” “great service and attention to detail” “absolute worst customer service” “excellent experience” |
Punctuality “the shuttle process made the move take forever” “crew arrived on time” “They were prompt” “courteous and timely” “Kind, professional, courteous and timely” “they were timely” “The driver was on time and called” “on time and met the timelines described” “Timely, clean, thorough” “Got loaded within 30 minutes implies punctuality” |
Affordability “quote was super reasonable” “priced very competitively” “competitive pricing and cost was less when weighed” “Not the cheapest but was worth it” “Good price” “Reasonably priced” |
Communication “excellent customer service” “Jonathan was very responsive” “rude service from Jeff” “driver explained the process, consistent communication” “very friendly and thorough communication” “communicative and very friendly” “Immediate solutions for everything” “very accommodating and polite” “John was helpful via facetime, NYC team communicative” “staff treated me well” |
Stick to Prices “no mention of changing prices, implying adherence” “spot on with the quote” “cost was less than expected when it was weighed” “Their estimate was correct” “cost was 10% more than quoted” “very accurate estimate with no surprises” |
Speed “everything done within 4 hours” “the shuttle process took excessive time” “fast unloading & loading” “team was really quick” “Efficient at the job.” “unloaded quickly” “moved us in a timely manner” “work hard and efficiently” “guys knew how to hustle” “incredibly efficient and organized move” |
Friendliness “impressed with this company's crew and work ethic” “Very friendly people” “Kenny and Vince were extremely kind” “professional and pleasant crew” “nice and professional” “delivery guy and Jeff were rude” “team was super personable” “very friendly” “kind and professional” “they are caring and helpful” |
Will Hire Again “would do myself a favor and hire again” “highly recommend these guys” “would not recommend or hire again” “You will be too!” “would HIGHLY recommend this company” “highly recommend and would hire again” “Couldn't be happier implies would hire again” “would hire again” “would not hire again due to poor service” “excellent experience implies would hire again” |
Professionalism “best packers and great load team despite one injured” “very professional and helpful” “crew was untrained, caused furniture damage” “masters of their trade” “wonderful job moving my stuff” “crew was professional” “professional” “well-trained packer, helpful driver, good moving coordinator” “Conducted themselves professionally.” “professional and attentive crew” |
Conflict Handling “United repaired and replaced damaged items” “Jeff hung up instead of helping” “encouraging not to inform owners about damages” “willingness to go above and beyond” “nothing they could do when confronted” “They sent someone to fix a problem with a bed” “truly care about the community” “Said there's nothing they could do about the damage” “provided accurate estimate and free boxes” “Did not take personal responsibility.” |
Precision & Care “all arrived without ANY damage” “did not pad railings, ran out of moving blankets” “they were very careful moving items” “no issues mentioned, indicating careful handling” “all items were placed without any damage” “careful with our items” “attention to detail” “took great care of our items” “they hide damage and encourage not informing owners” “they are caring and helpful” |
Great Crew Members
| Danny, Abel | Danny and Abel, masters of their trade, very helpful |
| Kenny,Vince | extremely kind and did a wonderful job |
| Eric, Geo | both worked very well and were professional |
| Earl | worked very hard and showed great service |
| Jonathan | very friendly and thorough going over services |
About Top 2 Bottom
Recent Customer Reviews Mention...
Quality “Top 2 Bottom was great, very professional, reliable, fast and reasonably priced” “real good price and great job top 2 bottom” |
Affordability “reasonably priced” “real good price” |
Speed “fast” “rocked everything out in great time” |
Friendliness “everything was polite and professional” |
Will Hire Again “would highly recommend them” “great job top 2 bottom” |
Professionalism “very professional” “polite and professional” |
Precision & Care “nothing was broke” |
Pros & Cons
- Reasonably priced
- Very professional
- Fast and efficient service
- Handles belongings with care
About Advantage Moving & Storage
With over 30 years of experience in the industry, Advantage Moving & Storage takes pride in having moved thousands of families and businesses across Chicago and the surrounding communities, including Crystal Lake, Elgin, Geneva, Hunley, and Algonquin, Illinois among others. Advantage Moving & Storage is a full-service moving company that can get you anywhere across the country through a network of drivers and handlers that are guaranteed to get the job done quickly and efficiently. It doesn’t matter if you’re a large corporation moving across town or a small household moving to another state, Advantage Moving & Storage will handle all the details and make sure that you get from point A to B stress-free.
| Category | Rating | Why? |
|---|---|---|
| Quality | 7.44/10 | |
| Punctuality | 6.98/10 | |
| Affordability | 5.84/10 | |
| Communication | 6.64/10 | |
| Stick to Prices | 4.83/10 | |
| Speed | 7.05/10 | |
| Friendliness | 8.59/10 | |
| Will Hire Again | 6.47/10 | |
| Professionalism | 7.76/10 | |
| Conflict Handling | 1.89/10 | |
| Precision & Care | 5.92/10 |
Recent Customer Reviews Mention...
Quality “smoothest moves and exceeded expectations” “great movers” “Everything went exactly as explained” “Efficient and courteous service” “perfect and smooth move” “did a phenomenal job” “Excellent job done” “worst experience of several moves” “they moved as if they were slackers from Craigslist” “Salesman, support staff, driver, movers were excellent” |
Punctuality “driver and crews were on time” “last day of ship window delivery” “movers showed up on time” “Movers were an hour and a half late.” “The crews were on time” “Jermaine and his crew were on time” “goods were loaded third, not as promised” “called to let us know when to expect them” “Joshua & Anthony were very much on time” “they were prompt” |
Affordability “Came in under estimated cost” “they charged $16k for a $400 quality job” “Very pleased with the cost of the move” “paid nearly $6000 for a 2 bedroom move” “prices were much more competitive” “not cheap but hired them twice” “was provided cost savings options” “they were less expensive than others” “costs were reasonable, in line with estimates” “company tries to make customers pay more” |
Communication “Great communication during all parts” “well coordinated and communicated move” “Greg kept me informed ahead of my move” “Communication was excellent” “lied to and deceived until the end” “the moving coordinator was outstanding and very responsive” “great customer service” “ensured communication over manifest and placement of items” “receptive to my questions and concerns” “claims not handled professionally” |
Stick to Prices “no surprises in the moving quote” “Came in under estimated cost” “common practice for their company” “Estimate was spot on.” “Jackie's estimate was spot on” “redo the bill to make customers pay a different price” “brought a smaller truck than promised” “The price quoted was accurate” “no added expense, stuck to guarantee rate” “company did not adhere to replacement value insurance” |
Speed “worked fast” “Efficient service” “great speediness offloading the truck” “were efficient and fast” “they were quick” “total of 14 days from pickup to complete this move” “efficient and arrived in KY in a timely manner” “Miguel was efficient” “larger move overshot estimated time” “efficient crew” |
Friendliness “Courteous service” “courteous truck driver” “considerate and friendly” “gentlemen were very professional” “The crew were friendly and professional” “very professional and courteous” “The moving guys were the best” “driver and team were friendly” “manager "could not have been ruder"” “movers were personable” |
Will Hire Again “heartily recommend Advantage Moving” “would hire them again” “thank you” “Definitely recommend” “I highly recommend and would hire again” “would definitely not hire again” “wish every home moving experience could be like this one” “highly recommend them” “missing items and damage upon delivery” “would tell others to run and not consider them” |
Professionalism “professionals to execute such a move” “packers were awful with poor handling of items” “excellent professional behavior by team” “The crew was professional” “they were professional” “very professional and courteous” “professional driver and team” “movers were professional going over manifest” “Miguel was very professional” “nothing but professional and courteous” |
Conflict Handling “claims were not handled in a professional manner” “in the process of filing a claim” “claims process felt unprofessional” “Did not acknowledge when they broke items.” “failed to retrieve the lost box” “manager failed to follow up and take responsibility” “least cares about your belongings ” “took no responsibility, claims not reconsidered” “it took over 3 weeks to review our claim” “compensated for some damages but not floor” |
Precision & Care “Great care was taken with loading and unloading” “very careful with my furniture and other items” “didn't label boxes and glassware was not wrapped” “they cared very much about our things” “missing pieces, scratches, chips, damaged beyond repair” “respectful of my belongings and nothing broken” “took special care in wrapping and packing items” “damages including destroyed mirror, broken items” “Items were thrown in and broke.” “handled my possessions with care” |
Pros & Cons
- On-time arrival of crew and drivers
- Efficient and fast moving services
- Professional and courteous service
- Clear communication and coordination
- Damage to furniture and belongings
- Items missing or broken upon delivery
- Charges higher than initial estimates
- Unprofessional claim handling process
Customer Insights
Cost: $ 10126.00 from 3 reviews
Interstate Move Duration: 8 days from 4 reviews
Great Crew Members
| Jorge | made sure my wife was taken care of |
| Ray, Bry | efficient, fast, considerate, and took care of items |
| David,David | crew did an excellent job |
| Emmett | Emmett managed the unload well |
| Lee, Carmen | provided great customer service |
About TopHAT Logistical Solutions
TopHAT Logistical Solutions is a moving company based in multiple locations across the United States. With a focus on providing top-notch customer service, the company offers a wide range of services, including residential and commercial moving, warehousing, and freight brokerage. What sets TopHAT apart from other Salem Lakes, WI moving services is its commitment to using technology to streamline their processes and provide customers with a hassle-free experience. Their team is dedicated to handling every aspect of the moving process with care, efficiency, and professionalism, making them a reliable choice for your moving needs.
| Category | Rating | Why? |
|---|---|---|
| Quality | 4.81/10 | |
| Punctuality | 3.93/10 | |
| Communication | 2.9/10 | |
| Stick to Prices | 2.62/10 | |
| Friendliness | 5.63/10 | |
| Will Hire Again | 3.42/10 | |
| Professionalism | 3.53/10 | |
| Conflict Handling | 1.23/10 | |
| Precision & Care | 3.59/10 |
Recent Customer Reviews Mention...
Quality “lost an entire sofa, very dissatisfied” “1 Star is too high” “had to reschedule delivery 8 times” “lost my sectional sofa” “Mike went above and beyond with the delivery.” “pretty steep price for just delivery” “extremely poor customer service” “sub-par, unprofessional experience” “worst experience with a delivery service” |
Punctuality “they notified 15 minutes before coming but not earlier” “never on time for delivery” “they tried to deliver outside the agreed time window” “Weren't in the scheduled window” “missed the appointment that they scheduled” “no call, no shows for delivery” |
Affordability “cost of service felt steep” “extremely expensive for the value received” |
Communication “no communication offered for a solution” “they don’t answer the phone” “never answer the phone” “had to remind him two times via text and email” “couldn't resolve issue through communication” “do not deliver as requested” “Mike was a HUGE help over the phone.” “didn't call 30 minutes before arriving” “They never answer their phone” “lots of lip-service but no action taken” |
Stick to Prices “they will stiff u on the pay” “withheld settlements beyond agreed terms” “company went back on their word about fixing issue ” |
Speed “over 3 weeks and still no delivery” |
Friendliness “one delivery person was dismissive” “Mike was nice enough to slide packages inside the house.” “employees are careless” “uneducated and idiots” “arguing with my wife” |
Will Hire Again “would not hire again after losing my sofa” “very frustrating experience” “this company is the worst ever” “I wouldn't recommend them” “would not hire again” “lost my sectional sofa” “would not hire again due to poor time management” “never got paid for the work” “would not hire again” “would definitely hire them again because of Mike.” |
Professionalism “losing a large sofa shows lack of professionalism” “pushy and unprofessional behavior” “employees send rude messages” “sent only a driver, not professional” “failed to communicate properly and missed signatures” “unprofessional handling of goods” “very inconsistent and unprofessional” “crew used my tools and blamed fault on something else ” “completely unprofessional handling of my purchase” “very unprofessional” |
Conflict Handling “did not attempt to right the wrong of losing my items” “yet to receive my claim check” “failed to compensate for scratched floor” “did not rectify missing delivery problem” “didn't right the wrong of losing my sofa” “do not care when issues are brought up” “did not right the wrong” “no responsibility taken for damage” “refusing to pay for the vase after 30 days” “did not address the issue with my mattress” |
Precision & Care “lost items with no attempt to find or replace” “My floor was scratched” “lost my sectional sofa” “washer was scratched and dented” “my mattress has been sitting here for a week” “destruction to property and no attempt to fix it” “they hit my hall table and a vase fell off” “washer flooded my downstairs due to poor installation ” |
Pros & Cons
- Mike was a HUGE help over the phone.
- Lost an entire sofa, lacking professionalism.
- No communication offered for solutions.
- Employer unresponsive to communication attempts.
- Rescheduled delivery multiple times.
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
Overall quality of the service provided on moving day.
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
Why Hire M.S. Moving & More
You should hire M.S. Moving & More for a move if you want a professional, hardworking, and efficient team that provides excellent service. The company has received numerous positive reviews from satisfied customers who appreciate their speed, care, and affordability. The team is also great at communicating and providing peace of mind throughout the moving process. Whether you're moving a small or large home, M.S. Moving & More is the right choice for a stress-free and successful move.
View Full Profile >>Why Hire MACS Moving and Storage
You should hire MACS Moving and Storage for a move if you value efficiency, professionalism, and great care for your possessions. They have a highly experienced team who are noted for their responsiveness, courtesy, and meticulous service. They prioritize protecting your items and your home during the move with their effective packing and loading process. In addition, their excellent communication skills and competitive pricing add to the overall seamless and stress-free moving experience. MACS is also known for their flexibility, meeting unforseen changes and difficult schedules with understanding and efficiency.
View Full Profile >>Why Hire StraightLine Moving Inc.
You should hire StraightLine Moving Inc. for a move if you are looking for a professional and caring team who will handle your belongings with care. The company has received positive reviews from customers who praised the movers for their professionalism, punctuality, hard work, and efficiency. The company is also responsive and accommodates challenging move-in dates. Most customers have had a positive experience with StraightLine Moving Inc. and would recommend them to others. However, there have been a few negative reviews about lost items and unresponsiveness, so it's important to keep this in mind.
View Full Profile >>Why Hire MACS Moving and Storage
You should hire MACS Moving and Storage for a move if you value efficiency, professionalism, and great care for your possessions. They have a highly experienced team who are noted for their responsiveness, courtesy, and meticulous service. They prioritize protecting your items and your home during the move with their effective packing and loading process. In addition, their excellent communication skills and competitive pricing add to the overall seamless and stress-free moving experience. MACS is also known for their flexibility, meeting unforseen changes and difficult schedules with understanding and efficiency.
View Full Profile >>Why Hire M.S. Moving & More
You should hire M.S. Moving & More for a move if you want a professional, hardworking, and efficient team that provides excellent service. The company has received numerous positive reviews from satisfied customers who appreciate their speed, care, and affordability. The team is also great at communicating and providing peace of mind throughout the moving process. Whether you're moving a small or large home, M.S. Moving & More is the right choice for a stress-free and successful move.
View Full Profile >>Why Hire StraightLine Moving Inc.
You should hire StraightLine Moving Inc. for a move if you are looking for a professional and caring team who will handle your belongings with care. The company has received positive reviews from customers who praised the movers for their professionalism, punctuality, hard work, and efficiency. The company is also responsive and accommodates challenging move-in dates. Most customers have had a positive experience with StraightLine Moving Inc. and would recommend them to others. However, there have been a few negative reviews about lost items and unresponsiveness, so it's important to keep this in mind.
View Full Profile >>Why Hire StraightLine Moving Inc.
You should hire StraightLine Moving Inc. for a move if you are looking for a professional and caring team who will handle your belongings with care. The company has received positive reviews from customers who praised the movers for their professionalism, punctuality, hard work, and efficiency. The company is also responsive and accommodates challenging move-in dates. Most customers have had a positive experience with StraightLine Moving Inc. and would recommend them to others. However, there have been a few negative reviews about lost items and unresponsiveness, so it's important to keep this in mind.
View Full Profile >>Why Hire M.S. Moving & More
You should hire M.S. Moving & More for a move if you want a professional, hardworking, and efficient team that provides excellent service. The company has received numerous positive reviews from satisfied customers who appreciate their speed, care, and affordability. The team is also great at communicating and providing peace of mind throughout the moving process. Whether you're moving a small or large home, M.S. Moving & More is the right choice for a stress-free and successful move.
View Full Profile >>Why Hire StraightLine Moving Inc.
You should hire StraightLine Moving Inc. for a move if you are looking for a professional and caring team who will handle your belongings with care. The company has received positive reviews from customers who praised the movers for their professionalism, punctuality, hard work, and efficiency. The company is also responsive and accommodates challenging move-in dates. Most customers have had a positive experience with StraightLine Moving Inc. and would recommend them to others. However, there have been a few negative reviews about lost items and unresponsiveness, so it's important to keep this in mind.
View Full Profile >>Why Hire M.S. Moving & More
You should hire M.S. Moving & More for a move if you want a professional, hardworking, and efficient team that provides excellent service. The company has received numerous positive reviews from satisfied customers who appreciate their speed, care, and affordability. The team is also great at communicating and providing peace of mind throughout the moving process. Whether you're moving a small or large home, M.S. Moving & More is the right choice for a stress-free and successful move.
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