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| 67 Douglas Fir Ln, St Albans, WV, 25177 | |
License Info
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| Commercial Moving, Residential Moving, Furniture Delivery See More |
| 1520 Beech St, Kenova, WV, 25530 | |
License Info | |
| Residential Moving, Corporate Relocation, International Moving See More |
| 37 Jacobson Dr, Poca, WV, 25159 | |
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| Local and long-distance moving services, Residential moving services, Commercial moving services See More |
| 841 57th St SE, Charleston, WV, 25304 | |
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| Long-distance moving, Local residential moving, Commercial and warehouse moving |
| Ellenboro, WV, 26346 | |
| Piano Moving, Commercial Moving, Residential Moving See More |
| 301 Jacobson Dr Ste 200, Poca, WV, 25159 | |
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| Household Moving, International Moving, Virtual Survey See More |
based on 15+ data points
| 1420 Bigley Ave, Charleston, WV, 25302 | |
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| Local moving services, Long-distance moving services, Interstate moving services See More |
based on 103+ data points
| South Charleston, WV, 25303 | |
License Info
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| Residential moves, Business moves, Furniture moves |
based on 95+ data points
| 1301 7th Ave # A, Huntington, WV, 25701 | |
License Info
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| Local moving services, Long-distance moving services, Cross-country moving services See More |
About WV Second Chance Moving
WV Second Chance Moving is a professional moving company based in Saint Albans, WV. With years of experience, they provide quality moving services, tailored to meet the specific needs of residential and commercial clients. Their range of services includes junk removal, furniture delivery, eviction cleanouts, commercial moving, residential moving, packing, loading/unloading and appliance delivery/removal. All these making them one of the movers in Charleston, WV who pride themselves on making the relocation process as easy, seamless, and stress-free as possible. The company is fully licensed, insured, and bonded, and uses high-quality equipment and materials to ensure the safe and secure transportation of clients' belongings. Their specific focus on quality services and tailored customer care distinguishes them from other moving companies.
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.39/10 | |
| Punctuality | 9.19/10 | |
| Affordability | 9.21/10 | |
| Communication | 9.03/10 | |
| Stick to Prices | 8.38/10 | |
| Speed | 9.62/10 | |
| Friendliness | 9.64/10 | |
| Will Hire Again | 9.32/10 | |
| Professionalism | 9.41/10 | |
| Precision & Care | 9.09/10 |
Recent Customer Reviews Mention...
Quality “These guys were great” “got the job done extremely fast” “Can't say enough good about these guys” “they were efficient and fast” “amazing service from the movers” “fantastic job moving my stuff” “Excellent moving company experience” “Did an amazing job” “excellent job, very efficient and professional” “Best moving company I've ever used” |
Punctuality “showed up early” “they were punctual” “very helpful and on time” “showed up at the scheduled time” “There was some delay, but Jeff communicated the new pick-up time” “arrived on time” “they came early” “were here exactly when they told me they would be” “guys were on time” “team was on time” |
Affordability “well worth the cost” “reasonable rates” “best price” “Best price I could find in the area” “Affordable” “reasonably priced” “well priced” “Def worth the money” “price is very fair” “the price was amazing” |
Communication “Responded promptly” “Very professional from the first conversation” “prompt in returning calls” “Jeff communicated changes promptly and kept me informed” “Very professional, responsive” “very responsive” “team was responsive and patient” “awesome response time” “quick to respond” “the response was very fast” |
Stick to Prices “charged exactly what they said” “Jeff provided a contract with cost and stuck to it” “Finished job within quoted price” “the estimate/final price matched” |
Speed “extremely fast service” “they were fast” “They were very quick” “fast” “very efficient” “Worked quickly” “got the job done quickly” “Disassembled my bed and loaded up in roughly an hour” “Got done super fast” “they moved everything in quickly” |
Friendliness “Super nice guys” “they were very nice” “courteous” “very professional and courteous” “good work ethics” “A joy to watch and very helpful” “super polite” “Courteous and friendly” “The team was friendly and nice” “Great friendly people during the move” |
Will Hire Again “Drama free move for us” “would recommend them to anyone” “Excellent experience” “would hire again” “highly recommend and would hire again” “would highly recommend” “highly recommend and would hire again” “Highly recommend” “highly recommend them” “Will most definitely be using this company again” |
Professionalism “very professional” “professional” “crew with good work ethics” “very professional” “very professional” “Very professional and proud of their work” “Professional” “Jeff and his team conducted themselves very professionally” “guys were professional and safe” “were professional and efficient” |
Precision & Care “moved furniture with care” “Great with all my things” “Worked very carefully, no damages or broken items” “very careful with the furniture” “All my stuff came to me in good condition, but the sofa got some stains” “handled my items and put together my bed with care” “handled items with care and organized manner” “no boo boos implies great care was taken” “carefully moving and placing the furniture” “very careful with my belongings” |
Pros & Cons
- Professional and courteous service
- Fast and efficient moving process
- Excellent communication and responsiveness
- Reasonable and fair pricing
- Some delays and incomplete jobs reported
- Rare cases of furniture getting stained
Great Crew Members
| Jeff | came back to help my husband |
| Jeff | In touch with Jeff and had a enjoyable experience |
| Jeff | Jeff was very professional, responsive and reliable |
| Jeff | deserve praise for professional job and taking care |
| Jeff | Jeff led a professional and efficient move |
About Walker Transfer - Powell, LLC
Walker Transfer-Powell is a premier moving company in the West Virginia, Ohio, and Kentucky tri-state area. It is a third-generation family business with over 70 years in the moving industry, providing residential and corporate relocations and storage and warehousing services. An award-winning interstate agent for Atlas Van Lines, this Kenova-based mover also offers cross-country moves and international shipping through air and sea transportation, including professional assistance with customs paperwork and clearance. All of its movers and van operators are professionally trained and background checked for your protection. Walker Transfer-Powell has a modern fleet of trucks, the latest equipment, and over 90,000 square feet of climate-controlled storage space equipped with 24-hour monitoring systems. Since 2005, the company has been certified by WBENC, the largest certifier of women-owned businesses in the United States. If you're looking for more Huntington, WV movers, be sure to check out our other listings and rankings.
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.41/10 | |
| Punctuality | 9.01/10 | |
| Communication | 8.96/10 | |
| Speed | 9.36/10 | |
| Friendliness | 9.61/10 | |
| Will Hire Again | 9.19/10 | |
| Professionalism | 9.44/10 | |
| Precision & Care | 9.11/10 |
Recent Customer Reviews Mention...
Quality “Exceptional Customer Service and everything arrived perfectly” “smoothest move from start to finish” “Pack up and delivery were outstanding” “great people and did their jobs unbelievably well” “Great service and seamless process” “great experience with the moving service” “great service by the team” “move was very well managed” “Nathan was fantastic” “highly recommend Walker Transfer for moving needs” |
Punctuality “showing up early” “accommodating our busy travel schedule” “they showed up on time” “Always on time” “they were on time” “the movers arrived on time” “showed up exactly when they said they would” “show up EXACTLY when they said they would” |
Communication “well organized scheduling” “Staff was responsive” “communicated well” “Ellie kept me informed throughout the process” “great communication by both Mitch’s team and Mel’s team” “Chad was very helpful explaining the delivery process” “Shelley's communication was great” “office staff is always on top of the schedule and communication” “La Donna was pleasant and helped me through the whole process” “great communication” |
Speed “able to get our things sooner than expected” “pack, load deliver in two days” “helped us get moved in quickly” “deliver us our home goods in a timely manner” “picked up furniture and delivered the next day” “Fast service noted in review” “worked hard and fast” “efficient” “were so fast yet precise” “very efficient” |
Friendliness “Were Professional, Friendly and Efficient” “efficient, professional, and respectful crews” “they were great people” “Staff was friendly” “He was friendly” “they were very nice about rescheduling and understanding” “they were kind” “they were kind and hardworking” “very polite” “I would recommend them” |
Will Hire Again “Highly Recommend and would hire again” “would forever be grateful and made moving process easy” “would hire Powell Transfer moving again” “Would definitely hire again” “would definitely hire again” “would definitely hire again” “would recommend him and work with him again anytime” “thankful for Ellie's experienced and knowledgeable coordination” “cannot recommend them highly enough” “highly recommend Walker Transfer for moving needs” |
Professionalism “Professional and efficient” “expert Tetris skills and organized” “professional work ethic” “Well organized from all ends” “Mitch's team and Mel's team exhibited professionalism” “took great pride in their work” “crew was professional” “representatives were professional” “Mentioned extreme professionalism” “Never an issue and on top of everything” |
Conflict Handling “Ellie manageably rescheduled and recoordinated with ease” “part of shipment left, waiting for reschedule” |
Precision & Care “packed everything with super care” “respected our belongings” “care they took in making sure items were secure” “nothing was damaged in the move” “they were kind and careful with items” “they were careful with everything” “all goods were delivered safely” “no blemish to the floors, no marks on walls or ceilings” “not a scratch or scuff on walls” “Packed everything with care without damaging” |
Pros & Cons
- Efficient and professional crews.
- Exceptional customer service.
- Well organized scheduling and coordination.
- Friendly and respectful towards customers and belongings.
- Part of shipment left, waiting for reschedule.
- Did not return calls or respond to texts and voicemails.
- Would not hire again due to poor communication.
Great Crew Members
| David Puskas | Went above and beyond with the move |
| Benito | Benito was efficient, professional, and respectful |
| Mitch, Angelina | they were a dream team and had expert skills |
| Ellie | Ellie did a fantastic job keeping me informed |
| Nathan | Nathan was fantastic and friendly |
About Central Van Lines
Whether you’re moving across the street or across the globe, Central Van Lines knows how to get your belongings safely where they need to be. This locally owned moving company is honored to be a part of the Charleston, WV movers community. It serves all of West Virginia with comprehensive residential moves and commercial relocations for businesses, offices, libraries, and laboratories with minimal downtime. Services include packing and unpacking, furniture assembly, and short and long-term storage at its climate-controlled warehouse facilities. A proud agent for Allied Van Lines, Central Van Lines is experienced in international moves. Its staff is knowledgeable about customs regulations, so your items will arrive at their destination without issues. Through the years, Central Van Lines has earned a reputation for professionalism, timeliness, and seamless service. It has two other locations in Morgantown, WV and Pittsburgh, PA.
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.14/10 | |
| Punctuality | 9.23/10 | |
| Affordability | 7.85/10 | |
| Communication | 7.94/10 | |
| Stick to Prices | 8.13/10 | |
| Speed | 8.82/10 | |
| Friendliness | 9.49/10 | |
| Will Hire Again | 8.83/10 | |
| Professionalism | 9.14/10 | |
| Conflict Handling | 3.12/10 | |
| Precision & Care | 8.35/10 |
Recent Customer Reviews Mention...
Quality “everything arrived safely, including a delicate item” “kind and courteous employees” “The team was amazing and careful with belongings” “What a great Moving company!” “great work by movers” “they’re really awesome” “great job” “great work by movers” “excellent job adjusting to our crazy schedule” “excellent moving job and highly recommend the service” |
Punctuality “met our expectations for punctuality” “showed up when they said they would” “They arrived on time” “Prompt arrival times” “drivers were on time” “were on time” “showed up 20 minutes early” “arrived on time to pack and load” “helped me out of a bind in regards to scheduling” “furniture came when told” |
Affordability “reasonably priced” “Price was reasonable” “Actual cost was less than the estimate” “for the amount of money paid” “price was reasonable” “very affordable” “very reasonably priced” |
Communication “communicated an efficient initial plan” “very helpful Staff” “pleased with the representative” “people are customer-focused” “Communication through the move was also stellar” “They were pleasant and responsive to requests” “Sociable and answered questions” “Kept in touch regarding changes” “answered all questions and concerns” “explained the entire process” |
Stick to Prices “initial plan was met exactly” “Quote was reasonable and no mention of price increase” “got us on their schedule as requested” “Estimated correctly” “the price I was quoted was locked in” “Cost was less than the quoted estimate” “came back with an additional $800 charge” “they did not charge for the botched move” |
Speed “efficient with the move” “very efficient” “Worked quickly, and were very efficient” “they were very fast and efficient” “just kept going” “met us in under 48 hours” “quick to get the estimate and schedule the move” “move done within the estimated time” “Fast efficient” “move was handled expeditiously” |
Friendliness “they are kind and courteous” “Excellent attitudes and enjoyable to be around” “team was respectful” “very easy-going people” “pleasant” “so nice and friendly” “personable” “guys were positive and respectful” “everyone was personable” “They were pleasant” |
Will Hire Again “would definitely hire again due to kindness” “Highly recommend them for a move” “would definitely hire again” “would use Central Van Lines again” “would hire again” “would hire them again” “highly recommended” “will use again in the future and highly recommend” “would hire again” “recommend this company and would hire again” |
Professionalism “Brought excellent attitudes and were efficient” “very knowledgeable of what they doing” “professional packing and moving team” “professionals then this is the place” “very professional” “professional” “they were professional” “efficient service” “everyone was professional” “Crew were all professional” |
Conflict Handling “no apology for issues, extreme lack of empathy” “delivered missing item next day” “non apologetic for anything that happened” “didn't attempt to make it right” “has not offered to pay a dime for damages” “refused to pay damage claims or complete the move” “Have not received my refund of over $1,000” “really went out of the way to make the process easy” “not entitled to fair compensation for my stress” |
Precision & Care “antique curio cabinet was undamaged” “Careful with our belongings” “respectful and conscientious handling of items” “very careful moving all the stuff” “careful with our things” “protected big and expensive items carefully” “All items arrived in the same condition they were taken in” “Movers handled our furniture with extreme care” “Careful with my possessions” “not a single item was damaged or broken” |
Pros & Cons
- Efficient and careful with belongings
- Professional and courteous staff
- Reasonable pricing and accurate estimates
- Items delivered on time and according to schedule
- Several cases of damage to belongings
- Extreme lack of communication in some cases
- Unexpected charges raised infrequently
- Slow to respond to customer complaints and needs
Customer Insights
Interstate Move Duration: 3 days from 5 reviews
Great Crew Members
| Chase, Josh, Justin | Efficient, careful with belongings, and had excellent attitudes |
| Casey, George | they were respectful and efficient |
| Joyce | pleased with Joyce in the office |
| Anthony | Anthony was exceptional |
| Anthony Pauley, Gavin Moran, George Keaton SR | Crew were professional and efficient |
About Positive Moves
Positive Moves is a local and state moving company located in Charleston, WV. Offering movers in Charleston, WV, the company specializes in residential and commercial services with packing and furniture assembly for any size move. Large, heavy items are not a problem – this mover has the tools and skills to transport pianos, conference tables, big appliances, and office equipment. With years of experience in the business, Positive Moves is your go-to provider for all of your moving needs. Its movers are honest, dedicated, and have 24/7 availability to be there when you need them most. They show up on time and guarantee on-time delivery of your belongings. Positive Moves has hourly and fixed pricing options, which allows you to plan ahead while knowing upfront what your move will cost. Its rates are cheaper than other moving companies, but it moves at a faster pace.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.94/10 | |
| Punctuality | 8.99/10 | |
| Affordability | 8.96/10 | |
| Communication | 7.09/10 | |
| Speed | 9.19/10 | |
| Friendliness | 9.74/10 | |
| Will Hire Again | 8.83/10 | |
| Professionalism | 8.97/10 | |
| Conflict Handling | 4.61/10 | |
| Precision & Care | 8.15/10 |
Recent Customer Reviews Mention...
Quality “terrible idea to use this company” “great work by movers” “great work by movers” “Dallas and crew were absolutely the best” “They made my move very easy” “all items were placed where wanted and would use again” “Wonderful experience and great job done” “wholeheartedly recommend Positive Moves” “Positive moves was absolutely amazing” “Dallas and Chad provided excellent customer service and professionalism” |
Punctuality “showed up 2 hours late” “Always got to the correct addresses” “arrived at the agreed upon time” “arrived on time as promised” “Showed up when they said they would” “they came right away” “were out to us within an hour” “they are prompt” “showed up on time” “they showed up early” |
Affordability “Worth every penny” “Great value for money” “Great price” “quality moving company at good price” “very reasonable price” “Prices weren't bad but insurance was pricey” “rate was competitive” “price was worth every penny” “prices very reasonable” “Awesome prices” |
Communication “never answered us, hard to reach them” “Dallas took my call quickly” “communicated well” “communicated and confirmed prior to my move date” “Took months of emails and calls to get a response.” “no response after contacting the company” “No help from the owner with issues” “Dallas was patient, professional, and flexible” “Extremely friendly and professional” “They ceased responding to any requests” |
Stick to Prices “Did not stick to the agreed payment for damages.” “no mention of price discrepancies” |
Speed “workers stayed busy” “these guys are fast” “Amazed how quickly they got the job done” “Hustled the entire time” “Very fast ” “they are quick” “worked at an even clip from start to finish” “moved quickly” “move go smoothly and fast” “took care of us in a timely manner” |
Friendliness “very professional and friendly” “employees were very nice” “they are friendly” “courteous” “Very nice crew members” “They are friendly.” “great attitude” “Dallas and the guys were great” “crew was personable and kind” “Extremely friendly” |
Will Hire Again “wouldn’t recommend this company to anyone” “will use them again” “would use their services again” “Would definitely hire again” “I highly recommend their company” “Would definitely hire them again” “wholeheartedly recommend Positive Moves” “Can't recommend them enough and will use again” “Would recommend to anyone who is moving” “Would trust those men with the key” |
Professionalism “Dallas was very professional” “professional” “Couldn't ask for better professionalism” “they are professionals” “Very professional conduct.” “Unprofessional behavior and fraud.” “were very professional” “crew worked diligently and professionally” “professional” “Professional” |
Conflict Handling “never received a call back about the issue” “Admitted wrongdoing but hasn't paid for damages.” “didn't respond to the issue of missing items” “no aspect of my move they were not willing to assist” “gone above and beyond to help me out” “Not remedying issues despite insurance” “Did not honor the insurance for the damaged headboard” “stayed extra to repack the unit” “helped fix previous movers' mistakes” |
Precision & Care “items moved safely and without damage” “Took very good care of my antiques” “took great care of the items” “They were careful with items” “Very fast and careful with my valuables” “careful on every piece of furniture and boxes” “Packed glass on glass without protection.” “items didn't make it to storage, hinting at careless handling” “Furniture and home damages” “Ripped garment bags and broke totes” |
Pros & Cons
- Efficient and quick service
- Handled items with care, including antiques
- Professional and courteous team members
- Immensely friendly and communicated well
- Lack of punctuality, showed up late
- Unprofessional behavior and fraud reported
- Damage to belongings and home
- Issues with insurance not covering reported damages
Great Crew Members
| Dallas | Dallas was very professional and friendly |
| Dallas | absolutely the best and made the process smoother |
| Dallas, Chad | They provided excellent customer service and professionalism |
| Dallas | Dallas and his team are the best |
| Dallas | Dallas deserved praise for being great |
About Mike The Mover
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.69/10 | |
| Punctuality | 7.06/10 | |
| Friendliness | 8.69/10 | |
| Will Hire Again | 8.61/10 | |
| Professionalism | 8.41/10 | |
| Precision & Care | 8.13/10 |
Recent Customer Reviews Mention...
Quality “Amazing movers provided great service” “professional moving service” “great work by movers” “BEST MOVERS IN CHARLESTON!!!” “consistently great service” “great service” “love this company and very efficient” “great work by movers” “great work by movers” “they get the job done” |
Punctuality “on time” “The guys was on time” “showed up almost an hour late” |
Affordability “great rates” “great price” |
Communication “will work with you” “Mike was very responsive” |
Speed “fast working crew” |
Friendliness “very professional and courteous” “Good bunch of guys” “team was professional and good” “Mike and his team were respectful” |
Will Hire Again “would hire again” “would hire again” “recommend this company and would hire again” “would hire again” “recommend this company and would hire again” “would recommend them to anyone” “would hire again” “would definitely use them again” “recommend this company and would hire again” “would recommend and hire again” |
Professionalism “movers were professional” “conducted themselves professionally” “very professional” “very professional” “very professional and experienced” “crew was very professional” “very professional” “Mike and his team showed great professionalism” “one worker was not professional” |
Precision & Care “So patient and careful with items” “handle my furniture carefully” “careful with your treasures” “gave special care to sentimental items” “they took care of my furniture” “all my stuff was treated with the utmost care” “marble table top was broken” |
Pros & Cons
- Patient and careful with items
- Professional and experienced team
- Consistently great service
- Effective and responsive communication
- Rare cases of being almost an hour late
- Some instances of broken items
- Occasional unprofessional behavior from crew members
About Allied Van Lines
Allied Van Lines is a well-established moving company, boasting a remarkable track record with over 94 years of experience and a 96% satisfaction rate. They offer full-service moving, handling every aspect of the relocation, from packing and loading to transportation and unloading. Known for their comprehensive offer, they stand out in the crowd of other Charleston, WV movers. With a substantial worldwide network, Allied can manage moves across the street or around the globe. Their services include household moving, long-distance moving, cross-country moving, interstate moving, international moving, corporate relocation, office moving, and more. They pride themselves on personalized customer service, providing customized moving solutions tailored to fit the clients' particular needs.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.7/10 | |
| Friendliness | 8.89/10 | |
| Will Hire Again | 8.5/10 | |
| Professionalism | 8.65/10 | |
| Precision & Care | 8.43/10 |
Recent Customer Reviews Mention...
Quality “everyone was very professional” “they did an outstanding job” “All parties involved were great and professional” “they made loading and unloading less painful” “very happy with every phase of our moving experience” “great job from start to finish” “the movers were careful with my belongings” “great job by movers” “all employees progressed with their tasks until complete” “great overall experience with the company” |
Punctuality “they accommodated our time frame with an aggressive schedule” “they delivered quickly” |
Communication “Joyce and Ryan communicated effectively” “responded to all requests in a short time” |
Stick to Prices “they quoted a price and then stuck with that price” |
Speed “loaded one day, transported and unloaded the next” “delivered quickly” |
Friendliness “the movers were courteous” “parties involved were great” “crew was extremely friendly” “the driver was so kind and respectful” “appreciate the mover guys especially with entertainment center” “crew was great” |
Will Hire Again “would definitely hire them again” “would definitely request this crew if I move again” “definitely use again if we ever move” “would totally recommend them” “would recommend them to anyone” “would highly recommend this company” “glad I chose Allied” “recommend Allied highly and appreciate them” “so helpful during the stress of a cross country move” |
Professionalism “everyone was very professional” “the movers were skilled, careful, and courteous” “parties involved were professional” “crew was professional and hardworking” “professional crew asked where to put items” “crew was professional” |
Conflict Handling “crew chief came back to get an accidentally left item” |
Precision & Care “the movers were skilled and careful” “belongings were well taken care of” “particularly careful with my belongings” “no harms to my items” |
Pros & Cons
- Very professional staff
- Skilled and careful movers
- Effective communication from staff
- Adhered strictly to quoted prices
About Myers Transfer & Storage Systems, Inc.
Myers Transfer & Storage Systems, Inc. is a moving, storage, and distribution company in Charleston. For over 30 years, it has been moving families to and from all points and places in West Virginia. It also specializes in all types of office relocations for state, federal, and local organizations. In addition, this company provides goods and commercial storage and distribution services. As an agent for Atlas Van Lines, Myers can help you move interstate and ship door-to-door to nearly anywhere in the world. Packing and crating services are also offered, as well as moving cartons that you can purchase at any time. You can trust Myers Transfer & Storage Systems to move your belongings safely from point A to point B. For a wider range of options, check out other Charleston, WV moving services to ensure your move goes off without a hitch.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.2/10 | |
| Will Hire Again | 8.04/10 |
Recent Customer Reviews Mention...
Quality “best crew ever” “always show up when they say they will and get the job done well” “"they were very helpful with the move"” “Great service” “Definitely the way to go when moving and worth the money” “took great care of me and my belongings” |
Punctuality “always show up when they say they will” |
Friendliness “employees were very friendly and helpful” |
Will Hire Again “best crew ever” “"would hire again due to the positive experience"” “used them several times and would again” “would hire again” “Would definitely hire again” “would hire Loughs moving again” |
Professionalism “Hardworking professionals that really care about their jobs” |
Pros & Cons
- Best crew ever, consistently praised for their professionalism.
- Always on time and efficient with moving tasks.
- Very helpful and friendly employees, enhancing customer experience.
- Repeatedly hired by customers, indicating trust and satisfaction.
About Dunbar Transfer
Dunbar Transfer is a moving company based in Tornado, West Virginia, servicing both residential and business customers. They offer various services, including furniture moves. The company takes pride in its professional movers who are dedicated to providing exceptional service, as demonstrated by their Angie's List 2014 and 2015 Service Award wins. Customers, especially those looking for movers in Charleston, WV, can benefit from a 10% discount by presenting a printed coupon available on the company's website.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.83/10 | |
| Punctuality | 8.99/10 | |
| Speed | 8.78/10 | |
| Friendliness | 8.4/10 | |
| Will Hire Again | 8.7/10 | |
| Professionalism | 7.09/10 | |
| Precision & Care | 7.55/10 |
Recent Customer Reviews Mention...
Quality “they are super outstanding fast and efficient workers” “best service” “Had a wonderful experience” “extremely shocked and dissatisfied with the service” “they were incredible and very knowledgeable” “Dunbar Transfer did an amazing job” “the job was done in record time” “Stress-free move shows high quality of service” “Dunbar Transfer was a top notch group of guys” “they have been great” |
Punctuality “they are on time” “showed up on time” “they are prompt” “showed up and completed the work in a timely manner” “crew was on-time” “Arrived promptly” “Arrived on time” “They were on time” |
Affordability “charged $11,682 above the agreed price” “Allied is more affordable.” |
Communication “did not communicate about fuel charge or exclusions” “Great customer service” |
Stick to Prices “card charged $11,000 more than the signed receipt” |
Speed “super outstanding fast and efficient workers” “8 hours for a small amount of items” “they did not waste one minute of time” “they get the job done right” “moved everything in record time” “got started right away and didn’t stop until the work was done” “worked really hard and fast” “completed the work in a timely manner” “worked their tails off during the move” “moved quickly and efficiently” |
Friendliness “they were polite and courteous” “great guys working there” “very pleasant young men” “they are rude and disrespectful.” “kind” “Very nice men” “crew was friendly” “they are friendly” |
Will Hire Again “highly recommend Dunbar Transfer” “would hire again” “will use them again” “terrible experience and stress dealing with the company” “recommend them wholeheartedly” “would hire again” “Will use them again” “would recommend them to anyone” “would not use anyone else” “recommend Allied and would hire again.” |
Professionalism “complaining of overwork and one elderly with a shoulder injury” “very knowledgeable and professional about moving” “everyone is very professional and hard workers” “Couldn’t be more impressed” “disrespectful conduct is unprofessional.” “very professional and organized” |
Conflict Handling “did not offer to rectify overcharging issue” |
Precision & Care “the bed is missing bolts and dirt on the mattress” “did not leave one nick, scuff, or footprint” “Nothing broken or damaged implies great care of items” “moved everything without a problem” “care with special piece of furniture” “workers were careless with our stuff” “no issues or damage to furniture ” “handled my items with care” |
Pros & Cons
- Super fast and efficient workers
- Highly recommended by many customers
- Professional, polite, and hardworking team
- Consistently on time and completes jobs in record time
- Rare cases of not communicating about additional fees like fuel charge
- Some complaints about overcharging compared to the agreed price
- Infrequent issues with damage to items and missing components
- Occasional reports of disrespectful and rude behavior
About Watts Brothers Moving & Storage
Watts Brothers Moving & Storage is a family-owned and operated company based in Huntington, West Virginia. Established in 1988, they have over 65 years of combined experience in the moving and storage industry. They offer a range of services including moving, storage, packing, military/GSA, record retention, labor assistance, and packing materials. Watts Brothers is fully licensed, insured, and bonded, serving customers in Huntington, West Virginia, and interstate. With a focus on providing a personal touch and addressing the specific needs of each customer, the company was voted #1 Moving and Storage Company in the Tri-State area for 12 consecutive years.
| Category | Rating | Why? |
|---|---|---|
| Quality | 6.07/10 | |
| Punctuality | 5.65/10 | |
| Affordability | 4.64/10 | |
| Communication | 4.89/10 | |
| Stick to Prices | 3.43/10 | |
| Speed | 5.6/10 | |
| Friendliness | 7.24/10 | |
| Will Hire Again | 5.42/10 | |
| Professionalism | 5.51/10 | |
| Conflict Handling | 1.59/10 | |
| Precision & Care | 4.74/10 |
Recent Customer Reviews Mention...
Quality “lost keepsake jewelry worth at least $10K.” “wonderful experience with the service” “Work quality did not match high cost” “negative experience and felt screwed over” “WORST MOVING EXPERIENCE EVER” “highly recommend them and enjoyable experience” “great experience with Watts” “They are professional, punctual, and careful” “wouldn't finish my move” “pleasant to work with but furniture was damaged” |
Punctuality “could not handle scheduled move requirements” “did not move all items as scheduled” “they arrived on time” “punctual” “they close early and left job unfinished” |
Affordability “had to rent additional truck due to their failure” “Way too expensive” “required renting our own truck” “quote was less than a national chain” “not worth the money for incomplete service” “fare price” |
Communication “poor communication with Mike and movers” “communication issues with Mike and movers” “they are great communicators” “never got a return phone call” |
Stick to Prices “did not stick to agreed services like towing car” “promised full move and towing, didn't deliver” “They honored their quote” “felt misinformed and taken advantage of” “did not meet contractual obligations” |
Speed “took two days to unload, very slow” “took two days for what should have been quicker” “finished the job in 6 hours for a 4400 Sq ft home” “fast but at the expense of caution” “left 1/3 of the apartment items” |
Friendliness “the movers were friendly” “described as liars and thieves” “not friendly, caused stressful experience” “polite and showed genuine concern” “professional and friendly” “very friendly movers” “they are courteous and respectful” “constantly complained” “staff is great” |
Will Hire Again “would not consider again after theft.” “would hire again because of the wonderful experience” “explicitly warns against hiring again” “Would not hire again due to expense and disorganization” “absolutely screw you over” “highly recommend them and would hire again” “would definitely hire again” “had to call another company” “due to the damage and lack of responsiveness” “never ever use this service again” |
Professionalism “crew involved in distracting and robbing.” “Workers weren’t organized” “did not appear trained or professional” “crew was unprofessional” “worked well together and professional conduct” “professional and friendly” “didn't conduct themselves to serve” “professional” “lack of communication about damages” “they are professional” |
Conflict Handling “no satisfactory resolution after reporting theft.” “did not rectify theft issue, denied responsibility” “did not rectify the issue with jewelry theft” “did not address the issues satisfactorily” “no resolution or call back provided” “shattered irreplaceable items and scarred cabinet” |
Precision & Care “items stolen during the move.” “items stolen, including jewelry” “Several items were broken” “items stolen, including over $20K of jewelry” “careful with my furniture” “dropped and shattered a drawer” “handled items with care” “broken furniture and mishandled cartons” |
Pros & Cons
- Professional and friendly movers.
- Punctual and honored their quote.
- Handled items with care.
- Provided a lower quote than a national chain.
- Items stolen, including expensive jewelry.
- In some cases, failed to rectify theft issues.
- Slow and perceived as unprofessional or untrained.
- Did not complete moves as scheduled or promised.
How do we review a moving company?
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Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
Overall quality of the service provided on moving day.
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
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