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| Blacksburg, VA | |
License Info | |
| Cheap moving services, Local moving services, Long-distance moving services See More |
| 37 Jacobson Dr, Poca, WV, 25159 | |
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| Local and long-distance moving services, Residential moving services, Commercial moving services See More |
| 841 57th St SE, Charleston, WV, 25304 | |
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| Long-distance moving, Local residential moving, Commercial and warehouse moving |
based on 15+ data points
| 1420 Bigley Ave, Charleston, WV, 25302 | |
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| Local moving services, Long-distance moving services, Interstate moving services See More |
based on 406+ data points
| 195 Sullivan St NW, Christiansburg, VA, 24073 | |
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| Local moving services, Long-distance moving services, Cross-country moving services See More |
based on 9+ data points
| 515 Ragland Rd, Beckley, WV, 25801 | |
| Local and long distance moving services, Packing and unpacking services, Furniture assembly solutions See More |
based on 95+ data points
| 1301 7th Ave # A, Huntington, WV, 25701 | |
License Info
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| Local moving services, Long-distance moving services, Cross-country moving services See More |
About Going Moving Company
Going Moving Company is a licensed, bonded, and insured moving company serving Roanoke and New River Valley. It has over ten years of industry expertise and offers both local and long-distance relocation services for residential and commercial customers. Whether you’re moving across the street or across the country, Going Moving can help you relocate with ease while providing excellent customer service. Its team of skilled movers will take care of all the details, from packing your fragile items and loading them onto the truck to unloading and unpacking them at your destination, wherever that may be. If you need help with your move, don’t hesitate to reach out. This company offers free estimates, so there’s no risk involved in getting a quote. Going Moving Company was established in 2020. It has locations in Blacksburg and Roanoke.
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.74/10 | |
| Punctuality | 9.63/10 | |
| Affordability | 9.57/10 | |
| Communication | 9.46/10 | |
| Stick to Prices | 9.1/10 | |
| Speed | 9.71/10 | |
| Friendliness | 9.75/10 | |
| Will Hire Again | 9.71/10 | |
| Professionalism | 9.74/10 | |
| Precision & Care | 9.73/10 |
Recent Customer Reviews Mention...
Quality “EXCELLENT service” “Very positive experience” “they were absolutely awesome” “awesome movers and everything arrived in one piece” “These guys are first rate” “Matt and his crew did great work” “cannot recommend this company and its employees highly enough” “great job with our move” “Must use company for moving” “amazing team that moved my things” |
Punctuality “arrived on time” “They showed up on time” “They were on time” “were professional and on time” “showed up and got right to work” “reliable implies punctuality” “quick to respond to a quote request and schedule an estimate” “showed up promptly” “they were a few minutes late but called to let me know” “very efficient” |
Affordability “great value and worth every penny” “Very fairly priced” “The cost for their services was very fair” “Pricing was actually cheaper” “quote very on par and well worth” “offered a very reasonable price” “very reasonable with their prices” “most reasonable compared to other companies” “very fair and honest pricing” “best bang for our buck by far” |
Communication “Matt worked with me to be sure I had the help needed” “easy to talk to” “exceptional communication throughout” “effective and fast communications” “excellent customer service” “a lot of communication which eased worries” “the owner Matt was responsive” “prompt communication and accommodating with my needs” “Matt called to let me know they'd be late” “great communication” |
Stick to Prices “transparent with pricing” “charged us the quoted price, no hidden pricing” “quote was on par, no indication of price change” “stuck by his estimate” “they were under budget” “did what they said they would do” “Kept to the time estimate/quote” “provided an extremely fair adjustment to the cost” “NO surprise charges or extras added” “provided extremely fair adjustment to cost” |
Speed “finished early” “Loaded the trailer in about an hour” “efficient” “Our move was quick and seamless” “they were fast” “they were so quick” “made quick work, done in great time” “got everything in and out really quickly” “work was done in minimum time” “Shaw and Logan were swift” |
Friendliness “Polite crew” “very professional and worked so very hard” “polite, and kept great positive attitudes” “courteous, thoughtful and just kind” “easy to talk to” “were all very kind, professional and friendly” “kind and very efficient” “most polite and efficient group encountered” “they were VERY professional and polite” “were kind” |
Will Hire Again “Couldn't ask for more” “highly recommended” “will definitely use them again” “would hire Going Moving again” “Will absolutely be calling them again” “Highly recommend and would hire again” “would recommend” “cannot tell you how grateful I am for their help” “Must use company for moving” “won't be hiring anyone else for any future moves” |
Professionalism “efficient, knowledgeable” “very professional and worked so very hard” “were professional” “went out of their way to even put my bed together” “exhibited professionalism” “they were professional” “very well together, kind, efficient, and careful” “phenomenal work ethic” “VERY professional” “hardworking and crushed our move” |
Conflict Handling “made sure it was a job well done” |
Precision & Care “very careful with my belongings” “treated my furniture like it was their own” “got everything to our new apartment in one piece” “not a single broken thing” “careful with my things” “handled our items with care and compassion” “very careful with fragile items” “careful with our move” “nothing was damaged during the move” “took extreme care with my stuff” |
Pros & Cons
- Highly professional team
- Efficient and fast moving services
- Exceptionally careful with belongings
- Fair and transparent pricing
Customer Insights
Local Move Duration: 5.5 hours from 4 reviews
Great Crew Members
| Don, Dom | they were absolutely awesome and very professional |
| Jon, Logan | Jon and Logan were awesome |
| Don | Hats off to Don who is a great guy |
| Matt | Matt was part of the great crew |
| Matt | worked with me to ensure I had the help I needed |
About Central Van Lines
Whether you’re moving across the street or across the globe, Central Van Lines knows how to get your belongings safely where they need to be. This locally owned moving company is honored to be a part of the Charleston, WV movers community. It serves all of West Virginia with comprehensive residential moves and commercial relocations for businesses, offices, libraries, and laboratories with minimal downtime. Services include packing and unpacking, furniture assembly, and short and long-term storage at its climate-controlled warehouse facilities. A proud agent for Allied Van Lines, Central Van Lines is experienced in international moves. Its staff is knowledgeable about customs regulations, so your items will arrive at their destination without issues. Through the years, Central Van Lines has earned a reputation for professionalism, timeliness, and seamless service. It has two other locations in Morgantown, WV and Pittsburgh, PA.
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.14/10 | |
| Punctuality | 9.23/10 | |
| Affordability | 7.85/10 | |
| Communication | 7.94/10 | |
| Stick to Prices | 8.13/10 | |
| Speed | 8.82/10 | |
| Friendliness | 9.49/10 | |
| Will Hire Again | 8.83/10 | |
| Professionalism | 9.14/10 | |
| Conflict Handling | 3.12/10 | |
| Precision & Care | 8.35/10 |
Recent Customer Reviews Mention...
Quality “everything arrived safely, including a delicate item” “kind and courteous employees” “The team was amazing and careful with belongings” “What a great Moving company!” “great work by movers” “they’re really awesome” “great job” “great work by movers” “excellent job adjusting to our crazy schedule” “excellent moving job and highly recommend the service” |
Punctuality “met our expectations for punctuality” “showed up when they said they would” “They arrived on time” “Prompt arrival times” “drivers were on time” “were on time” “showed up 20 minutes early” “arrived on time to pack and load” “helped me out of a bind in regards to scheduling” “furniture came when told” |
Affordability “reasonably priced” “Price was reasonable” “Actual cost was less than the estimate” “for the amount of money paid” “price was reasonable” “very affordable” “very reasonably priced” |
Communication “communicated an efficient initial plan” “very helpful Staff” “pleased with the representative” “people are customer-focused” “Communication through the move was also stellar” “They were pleasant and responsive to requests” “Sociable and answered questions” “Kept in touch regarding changes” “answered all questions and concerns” “explained the entire process” |
Stick to Prices “initial plan was met exactly” “Quote was reasonable and no mention of price increase” “got us on their schedule as requested” “Estimated correctly” “the price I was quoted was locked in” “Cost was less than the quoted estimate” “came back with an additional $800 charge” “they did not charge for the botched move” |
Speed “efficient with the move” “very efficient” “Worked quickly, and were very efficient” “they were very fast and efficient” “just kept going” “met us in under 48 hours” “quick to get the estimate and schedule the move” “move done within the estimated time” “Fast efficient” “move was handled expeditiously” |
Friendliness “they are kind and courteous” “Excellent attitudes and enjoyable to be around” “team was respectful” “very easy-going people” “pleasant” “so nice and friendly” “personable” “guys were positive and respectful” “everyone was personable” “They were pleasant” |
Will Hire Again “would definitely hire again due to kindness” “Highly recommend them for a move” “would definitely hire again” “would use Central Van Lines again” “would hire again” “would hire them again” “highly recommended” “will use again in the future and highly recommend” “would hire again” “recommend this company and would hire again” |
Professionalism “Brought excellent attitudes and were efficient” “very knowledgeable of what they doing” “professional packing and moving team” “professionals then this is the place” “very professional” “professional” “they were professional” “efficient service” “everyone was professional” “Crew were all professional” |
Conflict Handling “no apology for issues, extreme lack of empathy” “delivered missing item next day” “non apologetic for anything that happened” “didn't attempt to make it right” “has not offered to pay a dime for damages” “refused to pay damage claims or complete the move” “Have not received my refund of over $1,000” “really went out of the way to make the process easy” “not entitled to fair compensation for my stress” |
Precision & Care “antique curio cabinet was undamaged” “Careful with our belongings” “respectful and conscientious handling of items” “very careful moving all the stuff” “careful with our things” “protected big and expensive items carefully” “All items arrived in the same condition they were taken in” “Movers handled our furniture with extreme care” “Careful with my possessions” “not a single item was damaged or broken” |
Pros & Cons
- Efficient and careful with belongings
- Professional and courteous staff
- Reasonable pricing and accurate estimates
- Items delivered on time and according to schedule
- Several cases of damage to belongings
- Extreme lack of communication in some cases
- Unexpected charges raised infrequently
- Slow to respond to customer complaints and needs
Customer Insights
Interstate Move Duration: 3 days from 5 reviews
Great Crew Members
| Chase, Josh, Justin | Efficient, careful with belongings, and had excellent attitudes |
| Casey, George | they were respectful and efficient |
| Joyce | pleased with Joyce in the office |
| Anthony | Anthony was exceptional |
| Anthony Pauley, Gavin Moran, George Keaton SR | Crew were professional and efficient |
About Positive Moves
Positive Moves is a local and state moving company located in Charleston, WV. Offering movers in Charleston, WV, the company specializes in residential and commercial services with packing and furniture assembly for any size move. Large, heavy items are not a problem – this mover has the tools and skills to transport pianos, conference tables, big appliances, and office equipment. With years of experience in the business, Positive Moves is your go-to provider for all of your moving needs. Its movers are honest, dedicated, and have 24/7 availability to be there when you need them most. They show up on time and guarantee on-time delivery of your belongings. Positive Moves has hourly and fixed pricing options, which allows you to plan ahead while knowing upfront what your move will cost. Its rates are cheaper than other moving companies, but it moves at a faster pace.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.94/10 | |
| Punctuality | 8.99/10 | |
| Affordability | 8.96/10 | |
| Communication | 7.09/10 | |
| Speed | 9.19/10 | |
| Friendliness | 9.74/10 | |
| Will Hire Again | 8.83/10 | |
| Professionalism | 8.97/10 | |
| Conflict Handling | 4.61/10 | |
| Precision & Care | 8.15/10 |
Recent Customer Reviews Mention...
Quality “terrible idea to use this company” “great work by movers” “great work by movers” “Dallas and crew were absolutely the best” “They made my move very easy” “all items were placed where wanted and would use again” “Wonderful experience and great job done” “wholeheartedly recommend Positive Moves” “Positive moves was absolutely amazing” “Dallas and Chad provided excellent customer service and professionalism” |
Punctuality “showed up 2 hours late” “Always got to the correct addresses” “arrived at the agreed upon time” “arrived on time as promised” “Showed up when they said they would” “they came right away” “were out to us within an hour” “they are prompt” “showed up on time” “they showed up early” |
Affordability “Worth every penny” “Great value for money” “Great price” “quality moving company at good price” “very reasonable price” “Prices weren't bad but insurance was pricey” “rate was competitive” “price was worth every penny” “prices very reasonable” “Awesome prices” |
Communication “never answered us, hard to reach them” “Dallas took my call quickly” “communicated well” “communicated and confirmed prior to my move date” “Took months of emails and calls to get a response.” “no response after contacting the company” “No help from the owner with issues” “Dallas was patient, professional, and flexible” “Extremely friendly and professional” “They ceased responding to any requests” |
Stick to Prices “Did not stick to the agreed payment for damages.” “no mention of price discrepancies” |
Speed “workers stayed busy” “these guys are fast” “Amazed how quickly they got the job done” “Hustled the entire time” “Very fast ” “they are quick” “worked at an even clip from start to finish” “moved quickly” “move go smoothly and fast” “took care of us in a timely manner” |
Friendliness “very professional and friendly” “employees were very nice” “they are friendly” “courteous” “Very nice crew members” “They are friendly.” “great attitude” “Dallas and the guys were great” “crew was personable and kind” “Extremely friendly” |
Will Hire Again “wouldn’t recommend this company to anyone” “will use them again” “would use their services again” “Would definitely hire again” “I highly recommend their company” “Would definitely hire them again” “wholeheartedly recommend Positive Moves” “Can't recommend them enough and will use again” “Would recommend to anyone who is moving” “Would trust those men with the key” |
Professionalism “Dallas was very professional” “professional” “Couldn't ask for better professionalism” “they are professionals” “Very professional conduct.” “Unprofessional behavior and fraud.” “were very professional” “crew worked diligently and professionally” “professional” “Professional” |
Conflict Handling “never received a call back about the issue” “Admitted wrongdoing but hasn't paid for damages.” “didn't respond to the issue of missing items” “no aspect of my move they were not willing to assist” “gone above and beyond to help me out” “Not remedying issues despite insurance” “Did not honor the insurance for the damaged headboard” “stayed extra to repack the unit” “helped fix previous movers' mistakes” |
Precision & Care “items moved safely and without damage” “Took very good care of my antiques” “took great care of the items” “They were careful with items” “Very fast and careful with my valuables” “careful on every piece of furniture and boxes” “Packed glass on glass without protection.” “items didn't make it to storage, hinting at careless handling” “Furniture and home damages” “Ripped garment bags and broke totes” |
Pros & Cons
- Efficient and quick service
- Handled items with care, including antiques
- Professional and courteous team members
- Immensely friendly and communicated well
- Lack of punctuality, showed up late
- Unprofessional behavior and fraud reported
- Damage to belongings and home
- Issues with insurance not covering reported damages
Great Crew Members
| Dallas | Dallas was very professional and friendly |
| Dallas | absolutely the best and made the process smoother |
| Dallas, Chad | They provided excellent customer service and professionalism |
| Dallas | Dallas and his team are the best |
| Dallas | Dallas deserved praise for being great |
About Myers Transfer & Storage Systems, Inc.
Myers Transfer & Storage Systems, Inc. is a moving, storage, and distribution company in Charleston. For over 30 years, it has been moving families to and from all points and places in West Virginia. It also specializes in all types of office relocations for state, federal, and local organizations. In addition, this company provides goods and commercial storage and distribution services. As an agent for Atlas Van Lines, Myers can help you move interstate and ship door-to-door to nearly anywhere in the world. Packing and crating services are also offered, as well as moving cartons that you can purchase at any time. You can trust Myers Transfer & Storage Systems to move your belongings safely from point A to point B. For a wider range of options, check out other Charleston, WV moving services to ensure your move goes off without a hitch.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.2/10 | |
| Will Hire Again | 8.04/10 |
Recent Customer Reviews Mention...
Quality “best crew ever” “always show up when they say they will and get the job done well” “"they were very helpful with the move"” “Great service” “Definitely the way to go when moving and worth the money” “took great care of me and my belongings” |
Punctuality “always show up when they say they will” |
Friendliness “employees were very friendly and helpful” |
Will Hire Again “best crew ever” “"would hire again due to the positive experience"” “used them several times and would again” “would hire again” “Would definitely hire again” “would hire Loughs moving again” |
Professionalism “Hardworking professionals that really care about their jobs” |
Pros & Cons
- Best crew ever, consistently praised for their professionalism.
- Always on time and efficient with moving tasks.
- Very helpful and friendly employees, enhancing customer experience.
- Repeatedly hired by customers, indicating trust and satisfaction.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.03/10 | |
| Punctuality | 6.62/10 | |
| Affordability | 7.43/10 | |
| Communication | 7.7/10 | |
| Speed | 7.27/10 | |
| Friendliness | 8.91/10 | |
| Will Hire Again | 8.05/10 | |
| Professionalism | 8.37/10 |
Recent Customer Reviews Mention...
Quality “absolutely would rate zero stars” “would not recommend” “they quickly repaired our bathroom door and cleaned the gutters” “real good job” “BOSS services is fantastic” “great experience with Boss Services” “Harold and the guys always do excellent work” “They do awesome work” “provided quality service and felt very professional” “the work was excellent” |
Punctuality “employees never showed up at a decent hour” “arrived late” “they arrived on time” “within 45 minutes they had picked up my Uhaul” “They showed up on time” “punctual for work” |
Affordability “price was outrageous” “price we were happy with” “at a good price” “reasonable pricing” “fair priced” “they’re reasonably priced” |
Communication “Harold apologized and refunded for the lack of communication.” “communication met my expectations” “They respond quickly” |
Speed “job was extended multiple times and too long” “didn't finish the job” “assessed the problem and quickly repaired” “within 45 minutes they were at my place” “Quick to get the job done with accurate work” “efficient” “quick service by the crew” “they were very fast” |
Friendliness “Happy to work with them again implies friendliness.” “He was friendly and courteous” “they were extremely nice” “Courteous and professional” “kind and courteous” “they were very friendly” “everyone was very nice” “very professional and courteous” |
Will Hire Again “would absolutely rate zero stars” “Would work with them again in the future.” “I highly recommend this service” “would not recommend” “would hire again” “Highly recommend” “plan on using Boss Services again” “highly recommend” “Would highly recommend their services” “would highly recommend and continue to use” |
Professionalism “question the licensure of the employees” “He was professional” “they were very professional” “Kenny and Doug were extremely professional” “did a professional job” “knowledgeable and clean work” “professional” “Courteous and professional” “very professional service” “They were very professional” |
Conflict Handling “Refunded us and apologized for the issue.” |
Pros & Cons
- Extremely professional and courteous service
- High quality and efficient work
- Reasonable and fair pricing
- Quick response and service times
- Late arrivals reported
- Job completion issues in some cases
- Some concerns about licensure and professionalism
- Rare instances of poor communication
Great Crew Members
| Harold | Apologized and refunded for the lack of communication. |
| Harold | Harold and the guys always do excellent work |
| Harold, Kenny, Doug | Harold runs a good company, Kenny and Doug were professional |
| Harold | Harold gets the job done with quick, accurate work |
| Harold | excellent job removing trees, Courteous and professional, hard working |
About Southwest Virginia Moving & Storage
Southwest Virginia Moving & Storage is a trusted relocation professional based in Christiansburg, Virginia. With a reputation built on many years of experience, they offer local, domestic, and international shipping services. Among the quality moving companies in Lynchburg, VA, their professional and reliable team handles packing, moving, and storage solutions tailored to individual needs. Their storage facility is clean, climate-controlled, and secure, featuring a High Value Security section for precious items. Committed to providing personalized local support and flexible solutions, Southwest Virginia Moving & Storage has earned customer trust by delivering high-quality moving experiences.
| Category | Rating | Why? |
|---|---|---|
| Quality | 7.44/10 | |
| Punctuality | 5.46/10 | |
| Affordability | 5.55/10 | |
| Communication | 6.65/10 | |
| Stick to Prices | 2.49/10 | |
| Speed | 7.58/10 | |
| Friendliness | 8.83/10 | |
| Will Hire Again | 6.67/10 | |
| Professionalism | 7.62/10 | |
| Conflict Handling | 2.02/10 | |
| Precision & Care | 6.54/10 |
Recent Customer Reviews Mention...
Quality “Unprofessional and very bad services” “Horrible company left parents stranded” “Took great care in packing and moving my things” “great work by movers” “did a great job packing/loading our stuff” “amazing job with our move” “worked steadily and no damage” “complete professionalism and attention to detail” “Worst company ever” “great work by movers” |
Punctuality “they had an emergency but still came the same day” “were on time each day” “promptness” “they were significantly late” “truck driver quit, left empty truck for days” “arrived on time” “were prompt” “they didn't show up as scheduled” “they sent the crew late in the evening” “arrived hours late” |
Affordability “Great price!” “Try to charge me more money” “competitive estimates make it affordable” “extremely expensive for such a short move” “they are OVERPRICED” “There has got to be a better price implies high cost.” “good value” “pleased with cost options” “paid over $6400, thought it was pretty high” “they were so reasonably priced” |
Communication “they sent a tractor trailer truck” “quick and knowledgeable response” “office staff were commendable” “received very courteous, customer friendly service” “lack of communication about packing and floor information” “communication was poor and uninformative” “poor management and lack of proper training” “amazing communications on logistics” “kept in touch with me every week” “Amanda was prompt in all our requests” |
Stick to Prices “Charged me for two hours extra” “refused to pay more than the original quote” “salesperson may have underquoted by over 50%” “bill was less than the original quote” “company offered minimal compensation” “did not stick to quoted prices” “overcharged by 35%” “owner charged extra unexpectedly” “did not stick to quoted prices” “they refused to reimburse for lost items” |
Speed “moved quickly, efficiently” “moved my possessions in a timely manner” “loaded the entire house in less than four hours” “improper use of furniture, slow resolution of issues” “workers were fast” “worked really hard all day long” “everything went smoothly and quickly” “very efficient” “the movers didn’t show up” “completed the entire move quickly” |
Friendliness “Unprofessional, unfriendly” “shameless, rude” “the movers were friendly” “very courteous” “Very friendly and helpful” “courteous and delightful movers” “everyone was very friendly” “Julian T., Desmond M., and company higher-ups were attentive” “they were all around commendable” “very courteous, customer friendly service” |
Will Hire Again “recommend this company and would hire again” “I don’t recommend them to anyone” “would not hire again due to poor service” “Couldn't be more pleased” “recommend using another mover” “highly recommend and would hire again” “thank you SWVA M&S!!” “highly recommend Southwest Virginia Moving” “highly recommend them and would hire again” “I highly recommend these gentlemen” |
Professionalism “Movers were on the phone, unprofessional” “conduct was unacceptable” “crew lacked experience and supervision” “supervisors and crew were professional” “complete professionalism” “no complaints about professionalism” “professional” “neither professional nor trustworthy” “professional movers” “acted very professionally” |
Conflict Handling “difficult to rectify the situation” “trying to resolve has been a nightmare” “failed to prepare accordingly for their employees” “inadequate response to a problem situation” “did not attempt to right a wrong” “delayed and inadequate response to claim” “repaired a scratch to near invisibility” “difficulty in resolving damages” “company did not respond or fix issues” “three months of negotiations for inadequate compensation” |
Precision & Care “great care in packing and moving my things” “items ended up damaged” “covered the doors and put down mats” “Careful to make sure nothing was damaged” “they broke a desk and table” “careful of my belongings” “took great care in handling items moved” “boxes crushed, furniture damaged, improper handling” “damaged an expensive sofa and other items” “very careful with our household possessions” |
Pros & Cons
- Competitive estimates make it affordable
- Professional and efficient crew
- Excellent customer service
- Prompt and on-time service
- Items ended up damaged
- Slow and inefficient move
- Difficulty in resolving damages
- Poor communication and uninformative
Customer Insights
Cost: $ 5223.00 from 4 reviews
Great Crew Members
| Teddy, Cassie, Julian | amazing job packing and loading, very friendly and helpful |
| James, Latino, Desmond, Julian T. | Took extra time to position the hot tub exactly |
| Julian, Desmond, Devin | completed requests promptly and professionally |
| Gage, Tony, Justin | Gage, Tony, and Justin were fast, professional |
| Julian T., Desmond M. | Julian T. and Desmond M. provided excellent service |
About Central Van Lines
Central Van Lines is a family-owned and operated moving and storage company with multiple locations in Pittsburgh, Charleston, Morgantown, and other areas in West Virginia. As a full-service worldwide relocation provider affiliated with Allied Van Lines, the company offers residential, commercial, international, corporate, distribution, and warehousing services. Residential services include local and long-distance moving, packing and unpacking, and furniture assembly, while commercial services cover office, library, and laboratory moves. For the residents and businesses seeking efficient relocation solutions, Central Van Lines is one of the most customer-recommended movers in Bluefield, WV. Central Van Lines boasts a large hauling fleet and modern, containerized storage facilities. It also offers specialized services such as decommissioning, transportation of motor vehicles and boats, custom crating, and international door-to-door service.
| Category | Rating | Why? |
|---|---|---|
| Will Hire Again | 6.94/10 |
Recent Customer Reviews Mention...
Quality “Poor quality service experienced.” “they did a wonderful job” |
Affordability “Charged a high amount for unsatisfactory service.” |
Will Hire Again “Would not hire again due to terrible job.” “would hire again” “would hire again” |
Professionalism “Crew was not professional—hid damaged items.” |
Precision & Care “Damaged almost every piece of furniture.” |
About Watts Brothers Moving & Storage
Watts Brothers Moving & Storage is a family-owned and operated company based in Huntington, West Virginia. Established in 1988, they have over 65 years of combined experience in the moving and storage industry. They offer a range of services including moving, storage, packing, military/GSA, record retention, labor assistance, and packing materials. Watts Brothers is fully licensed, insured, and bonded, serving customers in Huntington, West Virginia, and interstate. With a focus on providing a personal touch and addressing the specific needs of each customer, the company was voted #1 Moving and Storage Company in the Tri-State area for 12 consecutive years.
| Category | Rating | Why? |
|---|---|---|
| Quality | 6.07/10 | |
| Punctuality | 5.65/10 | |
| Affordability | 4.64/10 | |
| Communication | 4.89/10 | |
| Stick to Prices | 3.43/10 | |
| Speed | 5.6/10 | |
| Friendliness | 7.24/10 | |
| Will Hire Again | 5.42/10 | |
| Professionalism | 5.51/10 | |
| Conflict Handling | 1.59/10 | |
| Precision & Care | 4.74/10 |
Recent Customer Reviews Mention...
Quality “lost keepsake jewelry worth at least $10K.” “wonderful experience with the service” “Work quality did not match high cost” “negative experience and felt screwed over” “WORST MOVING EXPERIENCE EVER” “highly recommend them and enjoyable experience” “great experience with Watts” “They are professional, punctual, and careful” “wouldn't finish my move” “pleasant to work with but furniture was damaged” |
Punctuality “could not handle scheduled move requirements” “did not move all items as scheduled” “they arrived on time” “punctual” “they close early and left job unfinished” |
Affordability “had to rent additional truck due to their failure” “Way too expensive” “required renting our own truck” “quote was less than a national chain” “not worth the money for incomplete service” “fare price” |
Communication “poor communication with Mike and movers” “communication issues with Mike and movers” “they are great communicators” “never got a return phone call” |
Stick to Prices “did not stick to agreed services like towing car” “promised full move and towing, didn't deliver” “They honored their quote” “felt misinformed and taken advantage of” “did not meet contractual obligations” |
Speed “took two days to unload, very slow” “took two days for what should have been quicker” “finished the job in 6 hours for a 4400 Sq ft home” “fast but at the expense of caution” “left 1/3 of the apartment items” |
Friendliness “the movers were friendly” “described as liars and thieves” “not friendly, caused stressful experience” “polite and showed genuine concern” “professional and friendly” “very friendly movers” “they are courteous and respectful” “constantly complained” “staff is great” |
Will Hire Again “would not consider again after theft.” “would hire again because of the wonderful experience” “explicitly warns against hiring again” “Would not hire again due to expense and disorganization” “absolutely screw you over” “highly recommend them and would hire again” “would definitely hire again” “had to call another company” “due to the damage and lack of responsiveness” “never ever use this service again” |
Professionalism “crew involved in distracting and robbing.” “Workers weren’t organized” “did not appear trained or professional” “crew was unprofessional” “worked well together and professional conduct” “professional and friendly” “didn't conduct themselves to serve” “professional” “lack of communication about damages” “they are professional” |
Conflict Handling “no satisfactory resolution after reporting theft.” “did not rectify theft issue, denied responsibility” “did not rectify the issue with jewelry theft” “did not address the issues satisfactorily” “no resolution or call back provided” “shattered irreplaceable items and scarred cabinet” |
Precision & Care “items stolen during the move.” “items stolen, including jewelry” “Several items were broken” “items stolen, including over $20K of jewelry” “careful with my furniture” “dropped and shattered a drawer” “handled items with care” “broken furniture and mishandled cartons” |
Pros & Cons
- Professional and friendly movers.
- Punctual and honored their quote.
- Handled items with care.
- Provided a lower quote than a national chain.
- Items stolen, including expensive jewelry.
- In some cases, failed to rectify theft issues.
- Slow and perceived as unprofessional or untrained.
- Did not complete moves as scheduled or promised.
How do we review a moving company?
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Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
Overall quality of the service provided on moving day.
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
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View Full Profile >>Why Hire Positive Moves
You should hire Positive Moves for a move if you're seeking a dedicated team known for their professional, efficient, and friendly service. They have a track record of moving items promptly and carefully, being flexible with scheduling, and providing admirable customer service. Their team is known to work diligently, handle belongings with care, and communicate effectively. Reviews mention multiple instances of Positive Moves stepping in at the last minute when other companies fell through. However, please bear in mind that like any company, experiences may vary and it is advised to clarify any details regarding insurance and responsibility for damaged items directly with them.
View Full Profile >>Why Hire Central Van Lines
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View Full Profile >>Why Hire Going Moving Company
You should hire Going Moving Company for a move if you want a professional, efficient, and reliable team that will handle your belongings with care. Customers have praised the company for its fast and smooth moves, with no damages reported during transit. The team is friendly, hardworking, and professional, with effective and fast communication. Going Moving Company also offers competitive pricing, making it a great value for your moving needs. Many customers have recommended Going Moving Company for future moves and have had positive experiences with the company.
View Full Profile >>Why Hire Central Van Lines
You should hire Central Van Lines for a move if you're looking for a team of hard-working, efficient, and friendly professionals. This company is known for taking excellent care of your belongings, providing prompt service, and delivering within reasonable timelines. They are also known to have excellent communication with the clients, and their pricing is reasonable compared to other companies. Plus, they are experienced in handling long distance moves as well as commercial moves, and they will take the time to answer any questions and concerns you have throughout the process.
View Full Profile >>Why Hire Positive Moves
You should hire Positive Moves for a move if you're seeking a dedicated team known for their professional, efficient, and friendly service. They have a track record of moving items promptly and carefully, being flexible with scheduling, and providing admirable customer service. Their team is known to work diligently, handle belongings with care, and communicate effectively. Reviews mention multiple instances of Positive Moves stepping in at the last minute when other companies fell through. However, please bear in mind that like any company, experiences may vary and it is advised to clarify any details regarding insurance and responsibility for damaged items directly with them.
View Full Profile >>Why Hire Going Moving Company
You should hire Going Moving Company for a move if you want a professional, efficient, and reliable team that will handle your belongings with care. Customers have praised the company for its fast and smooth moves, with no damages reported during transit. The team is friendly, hardworking, and professional, with effective and fast communication. Going Moving Company also offers competitive pricing, making it a great value for your moving needs. Many customers have recommended Going Moving Company for future moves and have had positive experiences with the company.
View Full Profile >>Why Hire Central Van Lines
You should hire Central Van Lines for a move if you're looking for a team of hard-working, efficient, and friendly professionals. This company is known for taking excellent care of your belongings, providing prompt service, and delivering within reasonable timelines. They are also known to have excellent communication with the clients, and their pricing is reasonable compared to other companies. Plus, they are experienced in handling long distance moves as well as commercial moves, and they will take the time to answer any questions and concerns you have throughout the process.
View Full Profile >>Why Hire Going Moving Company
You should hire Going Moving Company for a move if you want a professional, efficient, and reliable team that will handle your belongings with care. Customers have praised the company for its fast and smooth moves, with no damages reported during transit. The team is friendly, hardworking, and professional, with effective and fast communication. Going Moving Company also offers competitive pricing, making it a great value for your moving needs. Many customers have recommended Going Moving Company for future moves and have had positive experiences with the company.
View Full Profile >>Why Hire Central Van Lines
You should hire Central Van Lines for a move if you're looking for a team of hard-working, efficient, and friendly professionals. This company is known for taking excellent care of your belongings, providing prompt service, and delivering within reasonable timelines. They are also known to have excellent communication with the clients, and their pricing is reasonable compared to other companies. Plus, they are experienced in handling long distance moves as well as commercial moves, and they will take the time to answer any questions and concerns you have throughout the process.
View Full Profile >>Why Hire Positive Moves
You should hire Positive Moves for a move if you're seeking a dedicated team known for their professional, efficient, and friendly service. They have a track record of moving items promptly and carefully, being flexible with scheduling, and providing admirable customer service. Their team is known to work diligently, handle belongings with care, and communicate effectively. Reviews mention multiple instances of Positive Moves stepping in at the last minute when other companies fell through. However, please bear in mind that like any company, experiences may vary and it is advised to clarify any details regarding insurance and responsibility for damaged items directly with them.
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