Smartbox Moving and Storage is a premier carrier of mobile, on-demand storage and moving solutions. They cater to both local and long-distance moves with their reliable service. The company is not locally, family-owned but operates nationwide, providing storage units, moving help services, even assisting corporate moves. Their services are user-friendly, offer optimal security and are always done with professional quality. What sets them apart is their innovative reload/unload design for their portable storage units, and their commitment to affordable pricing and time-saving solutions. If you are looking for other movers in Bellevue, WA, consider checking the city page. Smartbox has partnered with third-party vendors HireAHelper and Global Van Lines to offer loading and unloading services as well.
Smartbox Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Smartbox Moving and Storage
Additional Cities Served: Renton, Auburn, Burien, Des Moines, SeaTac, Maple ValleyShow More >
Moving Services
- Long Distance Moving
- Storage Units
- Moving Locally
- Corporate Moving
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Summarized Review of Smartbox Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Smartbox Moving and Storage receives mixed feedback, with some customers praising its affordability, professionalism, and excellent service, while others criticize it for theft, poor customer experiences, and lack of responsiveness.
Recent Reviews Mention...
“Most of our belongings were stolen, terrible experience”
“can't say enough good things about SmartBox”
“Can't say enough good things about SmartBox”
2. Punctuality
Nationwide Average: 8.07/10
Smartbox Moving and Storage has mixed reviews with several customers facing significant delays and poor communication, while an equal number praise their timely delivery and adherence to schedules.
Recent Reviews Mention...
“It's been 3 months with no update.”
“Supervisor did not call when promised”
“box not delivered on time”
3. Affordability
Nationwide Average: 7.69/10
Smartbox Moving and Storage is overwhelmingly praised for its competitive pricing and recognized as a much cheaper alternative to its competitors, despite a few instances of unexpected charges.
Recent Reviews Mention...
“pricing was much better than the competition”
“best price and smaller boxes offered”
“best price”
4. Communication
Nationwide Average: 7.53/10
Smartbox Moving and Storage shows a polarized experience where numerous customers praise their excellent customer service and prompt responses, while a significant portion reports difficulties in contacting the company and receiving timely communication.
Recent Reviews Mention...
“customer service was the best”
“everyone was so friendly and accommodating”
“customer service is terrible”
5. Stick to Prices
Nationwide Average: 5.99/10
Smartbox Moving and Storage has mixed reviews, with some customers experiencing unforeseen charges, while others appreciated being charged only for the services used and even receiving waived fees.
Recent Reviews Mention...
“Charged prematurely despite saying they wouldn't”
“got charged a second time without explanation”
“only charged for one used container”
Great Crew Members
| Brian | very helpful with scheduling |
| Brian | Brian helped personally and was very flexible |
| Brian | Brian (owner) personally helpful and went over and beyond |
| Paula | truly a great representative for this company |
| Brian | Brian skillfully managed delivery in a difficult location |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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