U-Pack is a convenient long-distance moving company that has been in business since 1997. Based in Fort Smith, Arkansas, U-Pack offers services nationwide, providing customers with affordable solutions for unique moves. The company charges only for the equipment space used, with fuel costs always included. U-Pack offers door-to-door moving services for homes of all sizes and diverse situations, including long-distance moving, military moves, cross-country moving, senior moving, student moves, job relocation, and small moves. Not confined to just one region, they are part of a larger pool of Tacoma, WA movers as well. With experienced consultants and access to customer support, U-Pack aims to make moving easy and stress-free for their clients.
U-Pack
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About U-Pack
Additional Cities Served: Lakewood, Lacey, Puyallup, University Place, Bonney Lake, CentraliaShow More >
Moving Services
- Long Distance Moving
- Military Moves
- Cross Country Moving
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
- Compare Moving Services
- UPack vs Full Service
- UPack vs Portable Storage
Awards
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Summarized Review of U-Pack
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
U-Pack is highly regarded for making moving smooth and stress-free, with numerous customers expressing satisfaction and recommending their efficient, responsive, and hassle-free service, despite a few isolated issues.
Recent Reviews Mention...
“Could not be more pleased, smoothest move ever”
“U Pack is the best”
“made the stressful moving process so much easier”
2. Punctuality
Nationwide Average: 8.07/10
U-Pack consistently demonstrates reliability by ensuring deliveries, pickups, and all related services are performed on schedule, often surpassing expectations.
Recent Reviews Mention...
“Right on schedule”
“On time”
“containers delivered and picked up on time”
3. Affordability
Nationwide Average: 7.69/10
U-Pack is widely appreciated for its great prices, cost-effective pay-for-what-you-use flexibility, and consistently being more affordable than alternatives like PODS, rental trucks, and other moving companies.
Recent Reviews Mention...
“Great price, half of the quote from PODS”
“U-Pack was honest and affordable”
“quote was reasonable and very affordable”
4. Communication
Nationwide Average: 7.53/10
U-Pack is highly praised for its great customer service, responsiveness, and clear communication, though there are isolated instances of communication issues.
Recent Reviews Mention...
“great customer service”
“very courteous and informative”
“calling customer service anytime yielded great results”
5. Stick to Prices
Nationwide Average: 5.99/10
U-Pack consistently honors its initial estimates, never adding unexpected charges and always delivering on the promised service.
Recent Reviews Mention...
“NO UPCHARGES”
“happy to honor the original estimated delivery at no extra charge”
“It's exactly as described”
Customer Insights
Interstate Move Duration: 10 days from 3 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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