PODS Moving & Storage

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based on 390+ data points
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About PODS Moving & Storage

PODS Moving & Storage is a leading moving and storage company that revolutionized the industry in 1998 with its innovative portable storage containers. With nearly 25 years of experience, PODS offers personalized solutions tailored to customers' unique needs, including local and long-distance moving, built-in storage, and adjustable scheduling. The company provides multiple container sizes, packing supplies, connection to trusted local labor providers, and even car shipping services. Originally known as Portable on Demand Storage, PODS operates not only in Spokane but across the United States, Canada, Australia, and the United Kingdom. For those in need of Spokane, WA moving services, PODS Moving & Storage can be one of your options.

Moving Services

  • Local Moving
  • LongDistance Moving
  • Storage Services
  • Packing & Loading Assistance
  • Moving Supplies
  • Car Shipping
  • Moving and Storage Supplies
  • Packing and Loading Support
  • Move In Services
  • Find Moving Help

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Summarized Review of PODS Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

6.23/10

Nationwide Average: 8.44/10

Comment Dots

PODS Moving & Storage elicits a mixed response from customers, with many expressing high satisfaction with their services and convenience, while a significant number share experiences of dissatisfaction related to customer service, unexpected fees, and handling issues.

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Recent Reviews Mention...

great experience

big mistake with the pod service

Really glad I chose to use PODS

2. Punctuality

4.79/10

Nationwide Average: 8.07/10

Comment Dots

PODS Moving & Storage has mixed reviews with several instances of timely service overshadowed by a notable amount of complaints regarding delays and missed schedules.

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Recent Reviews Mention...

crew never arrived on rescheduled packing day

Didn't show up in time window indicated

Pod picked up right away

3. Affordability

3.95/10

Nationwide Average: 7.69/10

Comment Dots

PODS Moving & Storage is generally perceived as expensive with numerous complaints about unexpected charges, although there are several instances where customers found their services to offer competitive prices or significant savings.

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Recent Reviews Mention...

very expensive

huge savings

More fees for everything

4. Communication

4.74/10

Nationwide Average: 7.53/10

Comment Dots

PODS Moving & Storage experiences mixed reviews, with numerous customers reporting poor and frustrating interactions, juxtaposed with several others praising its customer service and communication as excellent and highly professional.

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Recent Reviews Mention...

national call center sucks

Very little customer service

customer service failed to pull pod despite notice

5. Stick to Prices

2.32/10

Nationwide Average: 5.99/10

Comment Dots

PODS Moving & Storage consistently struggles, often changing fees and adding unexpected charges, with few exceptions where they fulfilled their financial promises as per customer feedback.

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Recent Reviews Mention...

kept adding more money for different things

Added more fees than quoted

charged for another month despite promises

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Customer Insights

Cost: $ 2502.00 from 4 reviews


Interstate Move Duration: 7 days from 6 reviews

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Great Crew Members

Matthewresponded immediately to my concern
CorbinCorbin was very helpful and efficient, put a smile on our faces
Scottthe "owner" responded to initial post
DavidDavid provided great customer service.
David HenryMr. Henry was very helpful throughout the process
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact PODS Moving & Storage

Location
3808 N Sullivan Rd Bldg 33 Ste B, Spokane, WA, 99216
Phone
(877) 770-7637
Link
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