PODS Moving & Storage is a leading moving and storage company that revolutionized the industry in 1998 with its innovative portable storage containers. With nearly 25 years of experience, PODS offers personalized solutions tailored to customers' unique needs, including local and long-distance moving, built-in storage, and adjustable scheduling. The company provides multiple container sizes, packing supplies, connection to trusted local labor providers, and even car shipping services. Originally known as Portable on Demand Storage, PODS operates not only in Spokane but across the United States, Canada, Australia, and the United Kingdom. For those in need of Spokane, WA moving services, PODS Moving & Storage can be one of your options.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Spokane Valley, Cheney, Liberty Lake, Airway Heights, Rathdrum, Deer ParkShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
- Find Moving Help
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage elicits a mixed response from customers, with many expressing high satisfaction with their services and convenience, while a significant number share experiences of dissatisfaction related to customer service, unexpected fees, and handling issues.
Recent Reviews Mention...
“great experience”
“big mistake with the pod service”
“Really glad I chose to use PODS”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage has mixed reviews with several instances of timely service overshadowed by a notable amount of complaints regarding delays and missed schedules.
Recent Reviews Mention...
“crew never arrived on rescheduled packing day”
“Didn't show up in time window indicated”
“Pod picked up right away”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is generally perceived as expensive with numerous complaints about unexpected charges, although there are several instances where customers found their services to offer competitive prices or significant savings.
Recent Reviews Mention...
“very expensive”
“huge savings”
“More fees for everything”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage experiences mixed reviews, with numerous customers reporting poor and frustrating interactions, juxtaposed with several others praising its customer service and communication as excellent and highly professional.
Recent Reviews Mention...
“national call center sucks”
“Very little customer service”
“customer service failed to pull pod despite notice”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage consistently struggles, often changing fees and adding unexpected charges, with few exceptions where they fulfilled their financial promises as per customer feedback.
Recent Reviews Mention...
“kept adding more money for different things”
“Added more fees than quoted”
“charged for another month despite promises”
Customer Insights
Cost: $ 2502.00 from 4 reviews
Interstate Move Duration: 7 days from 6 reviews
Great Crew Members
Matthew | responded immediately to my concern |
Corbin | Corbin was very helpful and efficient, put a smile on our faces |
Scott | the "owner" responded to initial post |
David | David provided great customer service. |
David Henry | Mr. Henry was very helpful throughout the process |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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