Clutter Moving & Storage offers modern and flexible moving solutions across the United States, with service areas in New York, Los Angeles, Chicago, Austin, Miami, and more. The company provides customizable storage and moving services in Seattle, WA, including packing help, home pickup and delivery, and secure storage in their warehouses. Clutter has served over 50,000 customers nationwide with a 92% customer satisfaction rate. Their unique approach includes an online photo catalog, allowing customers to easily access and browse their items in storage and request specific item deliveries to their location. Clutter's team is composed of full-time, vetted professionals who receive full benefits and dedicate their skills to handle customers' items with utmost care.
Clutter Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Clutter Storage
Additional Cities Served: Auburn, Burien, Issaquah, Des Moines, SeaTac, Mercer IslandShow More >
Moving Services
- Local Moving Services
- LongDistance Moving Services
- Small Moving Services
- Furniture Moving Services
- Hourly Moving Services
- Packing Services
- Storage Services
- Commercial Moving Services
- Home Pickup and Delivery Services
- Moving into Storage Services
Awards
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Summarized Review of Clutter Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Clutter Storage receives mixed reviews, with numerous clients experiencing exceptional service and satisfaction, while a significant portion reports severe dissatisfaction, highlighting poor service and unprofessionalism.
Recent Reviews Mention...
“amazing customer service”
“very disappointed with recent experience”
“service was very poor with damages and mix-ups”
2. Punctuality
Nationwide Average: 8.07/10
Clutter Storage has mixed reviews, with a notable number of complaints about missed or poorly communicated timing, but also many reports of being on time or even early, indicating inconsistency.
Recent Reviews Mention...
“they canceled last minute due to "logistics"”
“Jessica was prompt”
“they weren't there at the scheduled pickup time”
3. Affordability
Nationwide Average: 7.69/10
Clutter Storage receives mixed feedback, with numerous customers finding it quite reasonable and competitively priced, while a significant portion also cites unexpected high fees and overcharging as major concerns.
Recent Reviews Mention...
“going to cost hundreds of dollars more now”
“Clutter service is pricy”
“charged for picking up my own stuff and missed appointment”
4. Communication
Nationwide Average: 7.53/10
Clutter Storage demonstrates a polarized experience where numerous customers praise the helpfulness and responsiveness of individual team members and the utility of communication tools like text updates, while a significant portion of feedback highlights substantial issues with support responsiveness, effective communication, scheduling errors, and inter-departmental coordination, leading to mixed overall perceptions.
Recent Reviews Mention...
“Jessica was extremely helpful”
“only offered alternatives for next week”
“interaction with Clutter staff online, at the warehouse, and during pickup was excellent”
5. Stick to Prices
Nationwide Average: 5.99/10
Clutter Storage often faces criticism for not adhering to their initial quotes, charging unexpected fees, and lacking transparency, although there are instances where they have addressed concerns and rectified charging discrepancies.
Recent Reviews Mention...
“they canceled last minute, did not stick to price”
“charged for things that should have been free”
“need to pay out remaining months contrary to initial info”
Customer Insights
Cost: $ 755.00 from 12 reviews
Local Move Duration: 3.5 hours from 16 reviews
Great Crew Members
| Michael,Marcus | Thank you Michael/Marcus! |
| Joe, Marcus | incredible service and carefully placed furniture |
| Marcus, Donovan | Quick and easy pick up and delivery |
| Jessica | Jessica was flexible, prompt, and extremely helpful |
| Jessica Cardenas | huge help at my pickup appointment |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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