When you think of the term "gentle giant", a moving company might not be the first thing that comes to mind. That said, this company is "head and shoulders above the rest," offering expert care and efficiency with every move it performs. Gentle Giant operates over 20 locations across the country, including Seattle, making it the prime choice for anyone who is looking to move across state lines! As a large, nationwide company, Gentle Giant offers a huge list of moving services, including local and long-distance relocation services, storage, moving supplies, packing, and more. With experience in Tacoma, WA moving services since the early 2000s, Gentle Giant Moving Company generates nearly 80% of its business from referrals.
Gentle Giant Moving Company
Moving Services
- Residential Moving Services
- Commercial Moving Services
- Local Moving Services
- Long Distance Moving Services
- Packing Services
- Unpacking Services
- Moving Box Delivery Services
- Craning & Specialty Moving Services
- Storage Facilities
- White Glove Moving Services
Washington Moving License
Active
Last Checked: 08/04/22Awards
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Summarized Review of Gentle Giant Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.56/10
Nationwide Average: 8.44/10
is highly praised for their professionalism, efficiency, and customer service, often described as providing excellent, smooth, and stress-free moving experiences, with only a couple of less satisfied remarks.
Recent Reviews Mention...
“they really made the big day enjoyable”
“great customer service and professional crew made the move excellent”
“excellent customer service and overall experience”
2. Punctuality
9.32/10
Nationwide Average: 8.07/10
is consistently recognized by clients for arriving on time, with frequent mentions of their crews being prompt, early, or right on schedule, although there are isolated grievances mentioning late arrivals or notification issues.
Recent Reviews Mention...
“the team was timely”
“were friendly, timely”
“The team showed up on time”
3. Affordability
8.84/10
Nationwide Average: 7.69/10
is generally perceived as providing reasonable prices and good value, with numerous instances of the final cost coming in under estimates or being lower than competitors, despite a few mentions of higher invoices and weekend premiums.
Recent Reviews Mention...
“more affordable of the two companies”
“worth the money for peace of mind”
“reasonable prices”
4. Communication
8.5/10
Nationwide Average: 7.53/10
generally maintains exceptional client interactions, with numerous testimonials praising their great customer service, proactive and clear communication, and responsiveness, although there are a few instances where customers reported issues with follow-up and contact.
Recent Reviews Mention...
“great customer service leading up to the move”
“excellent customer service”
“courteous and walked us through every step”
5. Stick to Prices
9.13/10
Nationwide Average: 5.99/10
is consistently praised for providing accurate estimates and often charging less than quoted, with only a few instances of billing higher than expected.
Recent Reviews Mention...
“the estimate was accurate”
“cost came in within estimated range”
“charged me only about half of the quote”
Customer Insights
Local Move Duration: 4 hours from 15 reviews
Great Crew Members
| Kenny, Pavel, Ben, Kaiden | super hardworking, kind, helpful and nice |
| Brandon, Paul, Corey, Ryan, Josh | they were professional, courteous and excellent in their job |
| Erik | Ask Erik about my spiral staircase signifies a job well done. |
| George S., Kenny, Brandon | great scheduling and excellent care of items |
| Drew, Josh, Will, Jared, Luke | everyone mentioned was extremely efficient and prepared |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Gentle Giant Moving Company
21086 24th Ave S # 125, SeaTac, WA, 98198
(206) 213-0426
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