Western Van and Storage

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based on 737+ data points
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About Western Van and Storage

Western Van and Storage is a trusted moving company that has been serving the relocation needs of the Puget Sound area for over 30 years. Based in Kent, Washington, just south of Seattle, it also caters to the surrounding areas. The company is an agent for Allied Van Lines and offers a variety of services including local, long-distance, and international moving for both residential and commercial clients. Other services include packing and crating, storage solutions, and specialized services such as piano, fine art, and medical equipment moving. Western Van and Storage is renowned for its commitment to customer satisfaction, offering customized moving plans that adhere to specific needs and budgets.

Additional Cities Served: Tacoma, Kent, Renton, Kirkland, Auburn, SammamishShow More >

Moving Services

  • Local moving
  • Longdistance moving
  • International moving
  • Residential moving
  • Commercial moving
  • Packing services
  • Crating services
  • Piano moving
  • Fine art moving
  • Medical equipment moving

Washington Moving License

Active

Last Checked: 08/04/22
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 10/17/24

USDOT

482319

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Western Van and Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

6.91/10

Nationwide Average: 8.44/10

Comment Dots

Western Van and Storage appears to have mixed reviews, with some customers experiencing exceptional service and others facing significant issues, leading to a polarized reception.

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Recent Reviews Mention...

most undesirable company ever encountered

Great Service!

unacceptable experience and high prices

2. Punctuality

5.51/10

Nationwide Average: 8.07/10

Comment Dots

Western Van and Storage significantly struggles with timely service, facing numerous complaints about delays and inconsistency, despite a few instances of promptness.

Reviews Mention icon

Recent Reviews Mention...

short cancellation notice, unreliable

They showed up on time

arrived early and right in time

3. Affordability

3.79/10

Nationwide Average: 7.69/10

Comment Dots

Western Van and Storage generally disappoints customers with unexpected and hidden fees, although a few found their pricing competitive.

Reviews Mention icon

Recent Reviews Mention...

exorbitant high prices

spent $48K and did not get monies worth

had to pay 1400 more dollars unexpectedly

4. Communication

5.5/10

Nationwide Average: 7.53/10

Comment Dots

Western Van and Storage has shown a striking disparity in customer experiences, with several clients praising their consistent updates and professionalism, while a significant number report issues such as unresponsiveness, poor customer service, and lack of follow-up.

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Recent Reviews Mention...

customer service does not answer or return requests

Alondra at the office communicated well

Very communicative and responsive

5. Stick to Prices

3.98/10

Nationwide Average: 5.99/10

Comment Dots

Western Van and Storage frequently falls short, with numerous customers reporting substantial unexpected charges beyond the initial quotes.

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Recent Reviews Mention...

stayed true to the estimated quote

quote increased by $6k on moving day

extra charge of $3500.00 contrary to guarantee

Customer Insights icon

Customer Insights

Cost: $ 18003.00 from 4 reviews


Interstate Move Duration: 16 days from 6 reviews

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Great Crew Members

Luther, CarlLuther and Carl were professional and courteous
Michellevery personable and paid great attention to detail
AlondraAlondra communicated well
Alondra, LutherAlondra kept process on track, Luther was professional in loading and unloading.
LutherLuther did a great job with the team
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Western Van and Storage

Location
8521 S 190th St, Kent, WA, 98031
Phone
(425) 484-0919
Link
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