Western Van and Storage is a trusted moving company that has been serving the relocation needs of the Puget Sound area for over 30 years. Based in Kent, Washington, just south of Seattle, it also caters to the surrounding areas. The company is an agent for Allied Van Lines and offers a variety of services including local, long-distance, and international moving for both residential and commercial clients. Other services include packing and crating, storage solutions, and specialized services such as piano, fine art, and medical equipment moving. Western Van and Storage is renowned for its commitment to customer satisfaction, offering customized moving plans that adhere to specific needs and budgets.
Western Van and Storage
Moving Services
- Local moving
- Longdistance moving
- International moving
- Residential moving
- Commercial moving
- Packing services
- Crating services
- Piano moving
- Fine art moving
- Medical equipment moving
Washington Moving License
Active
Last Checked: 08/04/22USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
Authorized
for Interstate Moves
Last Checked: 09/10/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Western Van and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.92/10
Nationwide Average: 8.44/10
appears to have mixed reviews, with some customers experiencing exceptional service and others facing significant issues, leading to a polarized reception.
Recent Reviews Mention...
“most undesirable company ever encountered”
“Great Service!”
“great, friendly service”
2. Punctuality
5.51/10
Nationwide Average: 8.07/10
significantly struggles with timely service, facing numerous complaints about delays and inconsistency, despite a few instances of promptness.
Recent Reviews Mention...
“short cancellation notice, unreliable”
“They showed up on time”
“arrived early and right in time”
3. Affordability
3.79/10
Nationwide Average: 7.69/10
generally disappoints customers with unexpected and hidden fees, although a few found their pricing competitive.
Recent Reviews Mention...
“exorbitant high prices”
“spent $48K and did not get monies worth”
“had to pay 1400 more dollars unexpectedly”
4. Communication
5.51/10
Nationwide Average: 7.53/10
has shown a striking disparity in customer experiences, with several clients praising their consistent updates and professionalism, while a significant number report issues such as unresponsiveness, poor customer service, and lack of follow-up.
Recent Reviews Mention...
“customer service does not answer or return requests”
“took 3 months to respond to a claim”
“Alondra at the office communicated well”
5. Stick to Prices
3.98/10
Nationwide Average: 5.99/10
frequently falls short, with numerous customers reporting substantial unexpected charges beyond the initial quotes.
Recent Reviews Mention...
“quote increased by $6k on moving day”
“stayed true to the estimated quote”
“extra charge of $3500.00 contrary to guarantee”
Customer Insights
Cost: $ 18003.00 from 4 reviews
Interstate Move Duration: 16 days from 6 reviews
Great Crew Members
| Luther, Carl | Luther and Carl were professional and courteous |
| Michelle | very personable and paid great attention to detail |
| Alondra | Alondra communicated well |
| Alondra, Luther | Alondra kept process on track, Luther was professional in loading and unloading. |
| Luther | Luther did a great job with the team |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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