Lile North American Moving and Storage is a professional relocation company that has been serving customers since 1959. They are based in the Pacific Northwest, with eight locations across Oregon and Washington. They serve both residential and commercial customers, providing services for local, long-distance, and international moves, in addition to offering storage services. If you're searching for qualified movers in Kent, WA, you may find a comprehensive list of companies at the city level. As an agent for North American Van Lines, the company provides services across the U.S and worldwide. This company also caters to the needs of the military and government personnel, seniors, and employees on the move. Lile North American Moving and Storage was founded by Wendell B. Lile and is currently owned by his daughter, Dianne DeAutremont, making it a woman-owned business. They take pride in their commitment to delivering high-quality, stress-free services, with their focus being the utmost satisfaction of their customers after every move.
Lile North American Moving and Storage
About Lile North American Moving and Storage
Additional Cities Served: Renton, Auburn, Marysville, Sammamish, Lakewood, BurienShow More >
Moving Services
- Local Moving
- Long Distance Moving
- International Moving
- Military Moving
- Employee Moving
- Senior Moving
- Customizable Packing Services
- Safe and Secure Short and Longterm Storage
- Unpacking, Uncrating, and Debris Removal
- Courteous and Professionally Trained Movers
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Summarized Review of Lile North American Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Lile North American Moving and Storage receives mixed reviews, with customers praising their professionalism and smooth experiences on one hand, and criticizing them for serious issues such as damage, unethical service, and perceived extortion on the other.
Recent Reviews Mention...
“Moved with them twice and completely satisfied”
“missing items affected my view on overall service”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Lile North American Moving and Storage experiences varied significantly, with customers reporting both timely services and significant delays.
Recent Reviews Mention...
“Both times on time”
“On time for pickup and delivery”
“they showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Lile North American Moving and Storage has received mixed but generally negative feedback, with customers reporting issues such as extortion, significant increases in charges, and an unfair pricing estimation process, although a few found their pricing reasonable or comparable to other services.
Recent Reviews Mention...
“extorted for extra $1000, not affordable”
“extorted me for an additional $1000”
“pricing was very fair and transparent”
4. Communication
Nationwide Average: 7.53/10
Lile North American Moving and Storage has shown inconsistency, with numerous complaints about poor communication and accountability issues, despite a few customers highlighting prompt, efficient, and friendly interactions.
Recent Reviews Mention...
“connected me to a local agent”
“Dave and Torin were great at communicating”
“team has been very responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
Lile North American Moving and Storage frequently fails to adhere to their initial quotes, resulting in unexpected charges and dissatisfaction among customers.
Recent Reviews Mention...
“most professional and up front about costs”
“changed shipment agreement to charge more”
“changed shipment type and charged $1000 more”
Customer Insights
Interstate Move Duration: 9 days from 6 reviews
Great Crew Members
Bruce,Torin Fogg,Dave Pendagraft | Bruce kept everyone on track. Torin was personable and eased stress. Dave was very responsive and knowledgeable. |
David Pendergraft | connected me to a good local agent |
Bruce, Torin Fogg, Dave Pendagraft | Bruce kept on track, Torin was personable, Dave quick to answer |
Rick | Rick was thorough and candid throughout the process |
David | David was kind, patient, and responsive |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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