New Horizons Moving Company is a top-rated Seattle moving firm based in Federal Way, WA. Serving Washington State, this locally-owned and operated company offers various services, including local moves, residential relocation, and commercial relocation. They take pride in providing high-quality services at competitive rates, with no extra charge for many services such as stair navigation, furniture disassembly and reassembly, and heavy lifting. They prioritize transparent pricing, excellent customer service, and Tacoma, WA moving services. Their team of experienced and trained movers handles moves of any size, offering complete moving and packing assistance to ensure everything runs smoothly throughout the process.
New Horizons Moving Company
About New Horizons Moving Company
Additional Cities Served: Everett, Renton, Federal Way, Auburn, Lacey, BurienShow More >
Moving Services
- Local Moves
- Residential Relocation
- Commercial Relocation
- Climbing up and Navigating Stairs
- Disassembly of Furniture
- Reassembly of Furniture
- Heavy Lifting
- Home Moving Services
- Apartment Moving
- Company Moves & Employee Relocation
Washington Moving License
Active
Last Checked: 08/04/22Not Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of New Horizons Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
New Horizons Moving Company is highly praised for its excellent service, efficiency, and customer satisfaction, despite a few instances of dissatisfaction related to sudden price increases and cancellations.
Recent Reviews Mention...
“great work by movers”
“Could not have been happier with the move”
“great service by movers”
2. Punctuality
Nationwide Average: 8.07/10
New Horizons Moving Company generally receives high praise for being on time and ready to go, despite a few instances of cancellations and delays.
Recent Reviews Mention...
“Were ready to go on time”
“Josh and his crew showed up right on time”
“they arrive early”
3. Affordability
Nationwide Average: 7.69/10
New Horizons Moving Company is overwhelmingly considered to provide reasonable and competitive pricing, despite isolated complaints regarding unexpected additional charges.
Recent Reviews Mention...
“Price was very reasonable”
“The move was done for a very reasonable price”
“Well priced compared to others”
4. Communication
Nationwide Average: 7.53/10
New Horizons Moving Company generally excels, with several reviews highlighting excellent responsiveness and clarity in discussions, though there are notable instances of communication breakdowns and dissatisfaction among a minority of clients.
Recent Reviews Mention...
“Josh was courteous, pleasant on the phone”
“Josh was very communicative”
“answered all questions and explained options”
5. Stick to Prices
Nationwide Average: 5.99/10
New Horizons Moving Company generally upholds a reputation for being straightforward and transparent about their pricing, despite a few instances of dissatisfaction regarding significant price increases or unmet agreements.
Recent Reviews Mention...
“no hidden fees”
“hidden expenses”
“last minute increase pressure on cost”
Customer Insights
Local Move Duration: 3 hours from 3 reviews
Interstate Move Duration: 1 days from 3 reviews
Great Crew Members
Alexander, John | hard working and polite, careful handling |
Josh, John | Josh and John were hard-working and reduced stress |
Alexander, Jonny | Alexander & Jonny did a phenomenal job |
Josh | Josh and crew were great, moved quickly, and safely packed everything |
Fernando,Mario | Went above and beyond making what I had fit |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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