With a home base in Norfolk, VA, SouthSide Moving and Storage extends its services to all of Hampton Roads including the city of Hampton. They have established their reputation on the unique principle of customizing and personalizing each of their moves to cater to the distinct requirements of their clients. Whether you are looking for movers in Hampton, VA, or moving services extending to the residential and commercial spectrum, military moves, or intrastate moves, SouthSide Moving and Storage is equipped to provide professional assistance. You can also avail their short or long-term storage solutions, piano moving services, and professional packing assistance. The company is a fully licensed, bonded, and insured operator, functioning all week long, 24/7. SouthSide Moving and Storage operates with clean trucks, equipped with the proper equipment, ensuring transparency with no hidden fees or charges.
SouthSide Moving and Storage
About SouthSide Moving and Storage
Additional Cities Served: Portsmouth, Suffolk, Kitty Hawk
Moving Services
- Residential Moving Services
- Commercial Moving Services
- Local Moves
- Intrastate Moves
- Military Moves
- Piano Moving Services
- InHome Moves
- Professional Packing Services
- ShortTerm Storage Services
- LongTerm Storage Services
Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of SouthSide Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
SouthSide Moving and Storage displays a notable disparity in customer experiences, with several clients expressing satisfaction and professionalism on one hand, but a significant majority reporting damaging, unprofessional service, and grievances over lost or mishandled items on the other.
Recent Reviews Mention...
“great experience with Southside”
“Southside got me moved the next day”
“would absolutely use them again”
2. Punctuality
Nationwide Average: 8.07/10
SouthSide Moving and Storage has exhibited inconsistent performance, receiving both high praise for timeliness and several complaints about delays and late arrivals.
Recent Reviews Mention...
“got me in and moved the next day”
“They were very responsive, punctual”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
SouthSide Moving and Storage receives mixed reviews, with some customers praising their exceptional value and competitive rates, while others criticize them for overcharging, inflated travel charges, and unexpectedly high final costs.
Recent Reviews Mention...
“quote was far better than other competitors”
“The rate was an exceptional value”
“took nearly $10,000 for a damaging move”
4. Communication
Nationwide Average: 7.53/10
SouthSide Moving and Storage appears to struggle significantly, with numerous customers reporting a lack of responsiveness, poor customer service, and an overall inability to effectively communicate or resolve issues.
Recent Reviews Mention...
“Matthew Jenkins walked me through every detail”
“Lynette was great to work with”
“office employees kept me very informed”
5. Stick to Prices
Nationwide Average: 5.99/10
SouthSide Moving and Storage overwhelmingly receives criticism for frequently charging more than originally quoted, often significantly so, with rare exceptions of honesty and open cost communication.
Recent Reviews Mention...
“no additional fees and stayed on budget”
“stuck to the video walkthrough quote”
“items left behind not as initially agreed”
Customer Insights
Cost: $ 599.00 from 6 reviews
Local Move Duration: 6 hours from 15 reviews
Great Crew Members
Matthew Jenkins, Antoine, Calvin, Jordan | Matthew Jenkins helped set everything up, Antoine, Calvin, and Jordan worked extremely hard |
Lynette,Antoine | Lynette handled my project excellently, Antoine was thorough |
the packer and organizer | the packer and organizer was awesome and really knew his stuff |
Eric, Kevin, Donte | kind, careful, and quick |
Steve,Tony,Dion | They were hardworking, capable, careful, and friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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