Based in Virginia Beach, Dedicated Van Lines is a moving company and moving broker that provides both local and long-distance relocation services in all 50 states. Whether you're moving locally or across the country, this company has partners and agents in every state, so you can rest assured that your belongings are safe, no matter how far they have to travel. Dedicated Van Lines also offers packing services and supplies, commercial moving services, and storage solutions. This company's private, climate-controlled warehouses are suitable for both personal and commercial storage and are available on a short- and long-term basis.
Dedicated Van Lines
About Dedicated Van Lines
Additional Cities Served: Chesapeake, Norfolk, Hampton, Portsmouth, Colonial Heights, Kill Devil HillsShow More >
Moving Services
- Local Moving Services
- Long Distance Moving Services
- Commercial Moving Services
- Cross Country Moving Services
- Storage Services
Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Dedicated Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Dedicated Van Lines has been heavily criticized for experiences that parallel one-star reviews, described as the worst experience with a moving company ever, and failing to deliver the promised 'white glove' service resulting in many damages.
Recent Reviews Mention...
“good experience with the moving service”
“best moving experience I've ever had”
“great customer service made me feel comfortable”
2. Punctuality
Nationwide Average: 8.07/10
Dedicated Van Lines consistently fails to meet expectations with instances of late arrivals on pick-up and a lack of punctuality, including providing no estimated delivery date, as well as subcontracted companies being late in packing.
Recent Reviews Mention...
“were ~2 weeks late”
“they were late with no prior notice”
“Move included an unanticipated overnight stay”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“doubled the cost of my move”
“received a significant initial discount”
“Cost was 3x the estimated amount”
4. Communication
Nationwide Average: 7.53/10
Dedicated Van Lines exhibits significant challenges, with customers experiencing difficulty in reaching out, notably with Ryan, alongside very unprofessional interactions and avoidance of calls and texts when issues arise.
Recent Reviews Mention...
“Eric was sweet and accommodating over the phone”
“easy to get in contact with throughout the process”
“disconnected phones when called for updates”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“did not stick to quoted prices”
“discounted amount was unjustly reduced”
“charged for items told would be free, demanded cash or money order”
Customer Insights
Cost: $ 3123.00 from 7 reviews
Great Crew Members
Erik Carver | making sure everything was all taken care of and easy |
Erik Carver | made it happen for my family, thank you |
Eric Carver | so helpful in organizing the move |
Eric | Eric gave great customer service and made me comfortable |
Mike | Mike was great and made the process easy |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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