Established in 1991, Hampton Roads Moving & Storage is a certified, licensed, and professional moving company that is also a genuine interstate agent of Atlas Van Lines. From its location in Suffolk, Virginia it offers both residential and commercial moving services in the Hampton Roads area covering both local and long-distance moves. Hampton Roads Moving & Storage specializes in full-service relocation that includes professional packing and loading to ensure your valuable items are secured safely even before transport. Over the decades it has built a reputation of exceeding customer expectations due to the outstanding professionalism and efficiency of its movers and the courtesy of its staff.
Hampton Roads Moving & Storage
About Hampton Roads Moving & Storage
Additional Cities Served: Chesapeake, Norfolk, Newport News, Hampton, Portsmouth, SuffolkShow More >
Moving Services
- Packing Services
- Local Moves
- Long Distance Moves
- Storage Services
- Temporary Storage
- Full Service Moving
- Loading and Unloading
- InState Moves
- Out of State Moves
- International Relocation
Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Hampton Roads Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Hampton Roads Moving & Storage receives predominantly negative feedback for their services, highlighting issues such as damage, poor service, and unreliability, despite a few customers reporting excellent experiences.
Recent Reviews Mention...
“Very efficient and professional company”
“unacceptable moving experience with missing and mislabeled items ”
“great personal, hardworkers”
2. Punctuality
Nationwide Average: 8.07/10
Hampton Roads Moving & Storage generally struggles with timely arrivals and communication, disappointingly arriving late on multiple occasions, though there was a single instance where they arrived on time.
Recent Reviews Mention...
“they were early”
“they showed up on time”
“delayed but updated us on the problem”
3. Affordability
Nationwide Average: 7.69/10
Hampton Roads Moving & Storage is highly praised for offering exceptional services at a great price.
Recent Reviews Mention...
“very expensive for small job”
“cheapest estimate received”
“all of this and a great price”
4. Communication
Nationwide Average: 7.53/10
Hampton Roads Moving & Storage has mixed reviews, with some customers praising their tracking and informative service, while others criticize the company for poor customer service, lack of responsiveness, and failed communications about delays.
Recent Reviews Mention...
“fantastic communication prior to and during move”
“Hampton roads was flexible and accommodating”
“office staff were in constant communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Hampton Roads Moving & Storage consistently underperforms, with issues ranging from significant misjudgments in weight, failure to provide promised compensation, to not supplying agreed-upon moving materials.
Recent Reviews Mention...
“stuck to the quoted price”
“estimate was spot on”
“refused to stick to responsibility for damages ”
Customer Insights
Local Move Duration: 4.5 hours from 3 reviews
Interstate Move Duration: 3 days from 5 reviews
Great Crew Members
James | especially helpful in ensuring items were packed |
Andrew,Edgar | Andrew and Edgar went above and beyond |
Andrew,Edgar | provided professional service and are very respectful |
Andrew, Edgar | Andrew and Edgar came to get the job done with hard work and expertise |
Tim | Tim and crew did a phenomenal job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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