1-800-PACK-RAT Moving and Storage provides a simple, stress-free moving and storage solution. They offer all-steel, portable storage and moving containers that guarantee the safety of your items. The company's services encompass long-distance and local moving services in Leesburg, VA, on-site storage, secure warehouse storage solutions, and all-steel containers for added security. They can help you move across town or cross-country, and they will handle the driving. For storage, they offer on-site solutions or you can use their secure, surveillance-protected warehouses. They also offer business solutions including moving containers and inventory storage. They claim an unmatched level of service quality compared to competitors like PODS and U-Pack. They operate on a nationwide scale, with more than 65 secure warehouse storage facilities across the country. No information about the company's inception or ownership is provided.
1-800-PACK-RAT Moving and Storage
Moving Services
- LongDistance Moving Solutions
- Local Moving Solutions
- OnSite Storage Solutions
- Secure Warehouse Storage Solutions
- AllSteel Containers
- Business Solutions
- Residential Solutions
- Military Moving
- Moving Containers
- Moving Resources
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Summarized Review of 1-800-PACK-RAT Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
1-800-PACK-RAT Moving and Storage receives mixed reviews, with many customers expressing high satisfaction and commendation for their services, ease, and professionalism, while a significant number also report profound dissatisfaction, citing poor experiences and issues with communication and charges.
Recent Reviews Mention...
“Greatly disappointed with the service provided”
“reliable moving services”
“happy with the service we received”
2. Punctuality
Nationwide Average: 8.07/10
1-800-PACK-RAT Moving and Storage experiences mixed reviews, with numerous reports of delays and missed delivery times alongside several instances of on-time service and prompt responses.
Recent Reviews Mention...
“they did not deliver my pod on the promised day”
“pick up took 2 weeks with unanswered calls, emails, and chats”
“they didn't show up as scheduled”
3. Affordability
Nationwide Average: 7.69/10
1-800-PACK-RAT Moving and Storage experiences mixed reviews, with several customers finding it to offer better value compared to competitors and others criticizing it for unexpected charges and perceived deceptive billing practices.
Recent Reviews Mention...
“Good price”
“much better value than PODS”
“charged for bogus "facility storage"”
4. Communication
Nationwide Average: 7.53/10
1-800-PACK-RAT Moving and Storage appears to have a polarized customer perception, facing significant criticism for poor service and unresponsiveness, while also receiving high praise for its responsive and helpful customer service in some instances.
Recent Reviews Mention...
“Customer service was unsympathetic and rude”
“No call from operations manager, had to call pack rat.”
“customer support was pretty good, but had some issues ”
5. Stick to Prices
Nationwide Average: 5.99/10
1-800-PACK-RAT Moving and Storage frequently disappoints customers with unexpected and unfair charges that often far exceed initial estimates.
Recent Reviews Mention...
“hoping people might pay more than once unknowingly”
“charged for storage when container in own driveway”
“they'll just charge you whatever they want”
Great Crew Members
| Nick, Bobby, Austin | Nick was a great operational manager, Bobby and Austin were great drivers. |
| Rene Guzman | top notch service provided |
| Phillip, Hardeep, Satinder, Jawad | All provided great customer service and were reliable |
| Sterling crew | fantastic during our move |
| Phillip,Hardeep,Satinder,Jawad | maintained great customer service and were very professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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