PODS Moving & Storage is a leading moving and storage company that pioneered the concept of portable storage containers in 1998. The company is based in the United States with over 245 storage center locations servicing 46 states and 6 provinces, as well as international locations in Canada, Australia, and the United Kingdom. Serving also as movers in Roanoke, VA, PODS provides personalized moving and storage solutions, offering flexibility, adjustable scheduling, and a variety of container sizes. Their services include local and long-distance moving, on-site storage, packing supplies, connection to trusted local labor providers, and car shipping assistance. With nearly 25 years of experience, PODS is committed to delivering safe, secure, and convenient moving solutions.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Lynchburg, Salem, Christiansburg, Radford, Vinton, BedfordShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage OnSite
- Store at Our Facilities
- Contents Protection
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage appears to be highly appreciated for its great service, customer care, and easy moving experience, though there are a few accounts of dissatisfaction concerning customer service issues, overcharging, and property damage.
Recent Reviews Mention...
“charged without providing services and without refund”
“Excellent customer service makes me happy”
“Pods made my long distance move easy”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage has mixed feedback, with some customers praising their on-schedule service while others report significant delays and rescheduling issues.
Recent Reviews Mention...
“on time”
“delivered and picked up on time”
“Pods showed on schedule”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage receives mixed reviews, with some customers praising its cost-effectiveness and good value, while others criticize the company for excessive charges and questionable billing practices.
Recent Reviews Mention...
“charged $2000 without proper documentation”
“the cost was great for the distance”
“good price mentioned”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage shows mixed experiences with considerable negative feedback regarding responsiveness and service follow-up, counterbalanced by instances of outstanding customer service and professionalism.
Recent Reviews Mention...
“lacked invoice or confirmation, poor follow-up on service”
“spent a long time on phone during working hours”
“Every person was courteous and professional”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage often receives criticism for adding unexpected charges and not honoring initial quotes, although there are a few instances where customers have reported straightforward pricing or appropriate refunds for unused services.
Recent Reviews Mention...
“charged without confirmation of quote or contract”
“charged $225 more despite promises”
“the pricing structure was very straightforward”
Customer Insights
Cost: $ 2249.00 from 5 reviews
Great Crew Members
| Drivers | drivers were excellent |
| Danny Hodges | Danny Hodges was great moving the pod |
| Blake | Blake was awesome in delivery and pickup |
| Don, Rob | Don and Rob were efficient and friendly |
| Don, Rob Spencer | Don delivered skillfully, Rob expertly maneuvered the PODzilla |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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