With bases in both Norfolk and Virginia Beach, Security Storage & Van Co. brings over a century of experience to its moving services, serving both residential and commercial needs. They also extend their services to help with corporate relocation, specialised shipping, and even international moves. Their commitment to excellent customer service has not gone unnoticed – they are proud recipients of a prestigious award from Newsweek. Furthermore, they demonstrate a compassionate understanding for the unique needs of seniors and are adept at assisting with downsizing and transitions to smaller homes or facilities. The team ensures a smooth moving experience by providing professional packing and shipping, backed by their extensive experience both locally and internationally. If you're exploring other movers in Virginia Beach, VA, they stand among a number of noteworthy service providers in the region.
Security Storage & Van Co.
About Security Storage & Van Co.
Additional Cities Served: Chesapeake, Norfolk, Hampton, Portsmouth, Suffolk, Smithfield
Moving Services
- Local & LongDistance Moving Services
- Corporate Relocation Services
- Specialized Shipping Services
- International Moving Services
- Full Packing Services
- Furniture Moving
- Local Furniture Moving
- International Furniture Shipping
- Senior Moving Services
- Storage Services
Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Security Storage & Van Co.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Security Storage & Van Co. receives mixed reviews, with several customers praising their professionalism and care while others report significant issues such as unprofessionalism and items being stolen.
Recent Reviews Mention...
“Best move I have ever had”
“great work by movers”
“absolute pleasure to work with them”
2. Punctuality
Nationwide Average: 8.07/10
Security Storage & Van Co. receives mixed feedback with instances of being on schedule contrasted by complaints of late arrivals.
Recent Reviews Mention...
“Showed up exactly when they said”
“packers were very punctual”
“Came on schedule”
3. Affordability
Nationwide Average: 7.69/10
Security Storage & Van Co. tends to exceed initial cost estimates, posing challenges for customers budgeting for their services.
Recent Reviews Mention...
“Quoting process seemed much more expensive than necessary ”
“incurred huge unexpected costs”
“estimate was lower than the actual bill”
4. Communication
Nationwide Average: 7.53/10
Security Storage & Van Co. generally provides clear and informative details, listens to customer needs, but has shown areas of improvement in proactively informing customers about delays, issues, and offering helpful customer service.
Recent Reviews Mention...
“Everyone was friendly, knowledgeable”
“very polite and communicated well”
“had to call the company due to unprofessional behavior”
5. Stick to Prices
Nationwide Average: 5.99/10
Security Storage & Van Co. shows mixed performance, with some customers appreciating accurate estimates while others report charges higher than initially quoted.
Recent Reviews Mention...
“Adjusted cost immediately to reflect my situation.”
“charged full replacement coverage but did not honor it”
“initial estimates were realistic”
Great Crew Members
Joyce Ortman, Lisa Chacon | Joyce and Lisa provided exceptional coordination and support |
Teresa, Frances | super nice, patient, worked fast, good communication |
Lisa | bent over backwards |
Parker | tried to revive the situation |
Chris Shiley, meghan@bigorangetruck.com | Chris and Meghan saved me money. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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