PODS Moving & Storage

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based on 299+ data points
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About PODS Moving & Storage

PODS Moving & Storage has been in business for nearly 25 years, offering innovative and flexible moving and storage solutions tailored to customers' unique needs. The company is based in Virginia Beach and operates in the United States, Canada, Australia, and the United Kingdom. Their services include moving, storage, moving supplies, packing and loading support, as well as car shipping. PODS is recognized for revolutionizing the moving and storage industry with the introduction of portable storage containers and PODZILLA, a hydraulic system for maneuvering containers. Their personalized service and flexible solutions have earned them a strong reputation among movers in Newport News, VA.

Additional Cities Served: Hampton, Poquoson, Smithfield

Moving Services

  • Local Moving
  • LongDistance Moving
  • Storage Services
  • Storage OnSite
  • Packing & Loading Assistance
  • Moving Supplies
  • Car Shipping
  • Moving and storage supplies
  • Packing and loading support
  • Move In Services

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Summarized Review of PODS Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

6.31/10

Nationwide Average: 8.44/10

Comment Dots

PODS Moving & Storage primarily receives negative reviews highlighting horrible experiences and property damage, though there is a mention of a smooth move.

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Recent Reviews Mention...

Horrible service

entirely satisfied with PODS service

Convenient service

2. Punctuality

4.7/10

Nationwide Average: 8.07/10

Comment Dots

PODS Moving & Storage consistently fails to meet their promised delivery and reservation schedules, with frequent reports of missed time windows, multiple postponements, and cancellations.

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Recent Reviews Mention...

on time

They were late

driver did not complete the service

3. Affordability

5.07/10

Nationwide Average: 7.69/10

Reviews Mention icon

Recent Reviews Mention...

reasonably priced

had to pay additional unexpected 1.5k

not the lowest quote but manageable

4. Communication

3.47/10

Nationwide Average: 7.53/10

Comment Dots

PODS Moving & Storage generally struggles, with customers frequently citing lack of responsiveness, unfulfilled promises from service reps, and inconsistency in providing helpful information.

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Recent Reviews Mention...

Customer service was not helpful

still on the phone for help hours later

very good at communication throughout process

5. Stick to Prices

3.3/10

Nationwide Average: 5.99/10

Comment Dots

PODS Moving & Storage consistently fails to deliver as promised.

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Recent Reviews Mention...

quoted no cost then charged extra 1.5k

got scammed

quote was wildly inaccurate

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Customer Insights

Cost: $ 106.00 from 5 reviews


Interstate Move Duration: 4 days from 4 reviews

How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

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