Hilldrup is one of the most trusted names in the moving industry, with over a hundred years of experience serving families, businesses, and government agencies. It has ten locations and 900 employees across six states, one of which is Virginia, where the company has offices in Dulles, Richmond, and Stafford. Hilldrup offers home and office moves, corporate moves, employee relocation, and military moving services – all of which are backed by its signature customer care. Its team goes through extensive training on every aspect of the moving process to be up-to-date on the latest innovations, best practices, and latest techniques. Representing both United Van Lines and Mayflower Transit, Hilldrup can handle cross-country and international moves with ease. It regularly partners with Move for Hunger and works with Marine Corp Marathon to make a difference within the Leesburg, VA local community.
Hilldrup
About Hilldrup
Additional Cities Served: Herndon, Vienna, Purcellville, Warrenton, Brunswick, BerryvilleShow More >
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Hilldrup
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Hilldrup has received a mix of reviews, with some customers reporting extremely positive experiences and high satisfaction with professional and efficient service, while others describe their experiences as nightmarish due to poor service, damage to belongings, and overall dissatisfaction.
Recent Reviews Mention...
“Great experience and great execution”
“Hillrup made our pack out easy”
“Amazing service received”
2. Punctuality
Nationwide Average: 8.07/10
Hilldrup experiences mixed but predominantly negative feedback, with numerous reports of delays and late arrivals, despite some customers noting prompt and even early service.
Recent Reviews Mention...
“Jason and Marvin were super quick”
“they were prompt”
“were on time”
3. Affordability
Nationwide Average: 7.69/10
Hilldrup has received predominantly negative feedback with customers frequently mentioning that the company charges premium or unexpectedly high prices, though a few acknowledge reasonable pricing or value for specific services.
Recent Reviews Mention...
“charged a premium price”
“quoted a price that was both fair and firm”
“they will over charge you”
4. Communication
Nationwide Average: 7.53/10
Hilldrup has received mixed feedback, with numerous complaints about poor communication, unresponsiveness, and a lack of follow-up, though there are several instances of praise for individual team members who ensured effective communication and customer support.
Recent Reviews Mention...
“customer service was great”
“kept me informed their plan as arrival time”
“communicated so well”
5. Stick to Prices
Nationwide Average: 5.99/10
Hilldrup frequently fails to honor their initial quotes, with numerous complaints about additional charges and miscommunication, despite a few instances of positive feedback regarding honored quotes and professional estimating.
Recent Reviews Mention...
“no surprises later on with the price”
“interest-free loan but unexpected large bill ”
“company refuses to use others”
Customer Insights
Cost: $ 7876.00 from 3 reviews
Local Move Duration: 4 hours from 7 reviews
Interstate Move Duration: 17 days from 6 reviews
Great Crew Members
| Jason,Marvin | Handled my move super quick and to the point |
| Maria, Roberto | Maria ensured a seamless experience, Roberto led the team well |
| Jason Gillis | does a fine job |
| Juan | Hard workers and very nice and polite |
| Juan | lead the packing team amazingly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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