U-Pack is one of the most trusted and reputable moving companies, offering an innovative approach to relocation. It gives you more flexibility and control over your move through its unique system. U-Pack has locations scattered throughout the country. That makes moving coast-to-coast seem like a walk in the park. And unlike traditional full-service movers in Virginia Beach, VA, you won't have to deal with tight schedules or high prices. U-Pack's system can help you save time, money, and energy so you can focus on more important things. No matter how big or how far you need to move, U-Pack is your answer for convenience, quality, and affordability.
U-Pack
Very Good
based on 214+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About U-Pack
Additional Cities Served: Chesapeake, Norfolk, Newport News, Hampton, Portsmouth, SuffolkShow More >
Moving Services
- Long Distance Moving
- Military Moves
- Cross Country Moving
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
- Compare Moving Services
- UPack vs Full Service
- UPack vs Portable Storage
Awards
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Summarized Review of U-Pack
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.91/10
Nationwide Average: 8.44/10
U-Pack is largely regarded as providing satisfying, professional, and affordable moving services, with numerous customers highlighting exceptional experiences, despite a couple of significant disappointments.
Recent Reviews Mention...
“had a great move”
“service worked as described and was pleasing”
“first experience was great, but this one is disappointing”
2. Punctuality
8.63/10
Nationwide Average: 8.07/10
U-Pack generally maintains a high standard of timeliness, with consistent on-time pickups and deliveries, though there has been a notable instance of delay requiring customer follow-up.
Recent Reviews Mention...
“U-Pack was picked up on time”
“had to call for pickup, delivery delays”
“once again right on time”
3. Affordability
8.9/10
Nationwide Average: 7.69/10
U-Pack is often praised for its unbeatable prices, cost-effectiveness, and being less expensive than competitor services, with sentiments generally recognizing it as an economical choice for moving despite a few views of it being only somewhat pricey.
Recent Reviews Mention...
“The price is unbeatable”
“Considerably less than a moving truck”
“price is okay”
4. Communication
8.72/10
Nationwide Average: 7.53/10
U-Pack generally receives high praise for its kind, efficient, and knowledgeable customer service, with customers appreciating the one-click return process, resourceful contact, and ability to track shipments, despite a few instances of communication lapses and follow-up issues.
Recent Reviews Mention...
“had some communication lapses”
“great at first, but then poor follow-up”
“kind, efficient and knowledgeable customer service”
5. Stick to Prices
7.05/10
Nationwide Average: 5.99/10
U-Pack generally has a reputation for adhering to their initial quotes and not introducing hidden charges, despite a few instances of customer complaints about unexpected increases.
Recent Reviews Mention...
“They didn't bill for the 2nd trailer not used”
“quote increased despite using service before”
“stick to the transit time quoted”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact U-Pack
1310 Cavalier Blvd, Chesapeake, VA, 23323
(844) 611-4582
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