When it comes to moving and storage, PODS Moving & Storage is a pioneering company with nearly 25 years of experience in the industry. Based in the United States, they serve customers across the country with over 245 Storage Center locations in 46 states, as well as in Canada, Australia, and the United Kingdom. Committed to providing personalized support and solutions tailored to customers' unique needs, PODS makes moving and storage easier and more efficient with their comprehensive services. And if you're looking for other movers in Virginia Beach, VA, you can find a list of the top ten options. From portable storage containers to the PODZILLA hydraulic system, and ancillary services such as packing and loading assistance, moving supplies, and car shipping, PODS leaves no stone unturned to ensure seamless and worry-free relocations for their customers.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Chesapeake, Norfolk, Portsmouth, Suffolk, Smithfield, Colonial BeachShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
- Safely ship your vehicle
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage receives mixed reviews, with some customers experiencing perfect service and high satisfaction while others report severe issues such as wrong deliveries, damaged belongings, and overall poor experiences.
Recent Reviews Mention...
“terrible experience overall”
“Timing of all transactions was great”
“they do what they promised”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage experiences significant inconsistency, showing a mix of on-time deliveries and substantial delays or no-shows.
Recent Reviews Mention...
“showed up at wrong location”
“showed up an hour and half late”
“Containers were delivered and picked up late”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is criticized for inaccurate price quotes and high costs, though some find it more economical than alternatives.
Recent Reviews Mention...
“charged me without authorization”
“upcharged and added unnecessary costs”
“cost was a bit pricey”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage seems to have a mix of extremely positive and negative experiences, with notable dissatisfaction regarding responsiveness and issue resolution, though some customers highlighted exceptional service.
Recent Reviews Mention...
“horrible communication throughout”
“emails were easy to understand and manage my order”
“The staff were extremely informative”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage receives negative feedback for not providing accurate quotes and for charging for unspecified weigh tickets.
Recent Reviews Mention...
“charged for services not authorized”
“stuck to what they promised”
“charged multiple times unexpectedly”
Customer Insights
Cost: $ 1114.00 from 6 reviews
Great Crew Members
| Jean | Jean provided great customer service |
| Matthew | Matthew tried to provide a solution |
| Kim | Kim was with us the whole way, always helpful |
| Chauncey, Johnny | Chauncey resolved delivery issue, Johnny was friendly and quick |
| Driver | really helped me getting the pod in a tough spot |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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