U-Stor-It is a self-storage company that provides a variety of storage unit sizes in both climate and non-climate controlled options. They offer month-to-month leases, easy bill pay options, a full showroom of moving and packaging supplies, and security for customer peace of mind. U-Stor-It's Trusted Movers Network offers different size crews and trucks to help with your moving needs at affordable prices. They currently serve multiple cities in Virginia, Georgia, and other eastern states. Their focus on customer happiness, quality assurance, and a wide range of services sets them apart from other moving companies in Charlottesville, VA.
U-Stor-It
About U-Stor-It
Moving Services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- Small move services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Lastminute moving services
- Furniture moving services
- Commercial moving services
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Summarized Review of U-Stor-It
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
U-Stor-It is highly praised for its exceptional staff and management, seamless process, excellent customer service, and the convenience and affordability of its services.
Recent Reviews Mention...
“Excellent staff and manager made the process seamless”
“Loretta made the experience the best”
“service is amazing”
2. Affordability
Nationwide Average: 7.69/10
U-Stor-It is highly regarded for its competitive pricing and reasonable rates, with commendations for minimal rent increases and the perception of good value among customers.
Recent Reviews Mention...
“staff were super nice”
“fairly priced”
“rent only increased by $15 over 15 years”
3. Communication
Nationwide Average: 7.53/10
U-Stor-It generally receives high praise for their customer service, with many customers highlighting the helpfulness and pleasantness of the staff, although one outlier reports an issue with the availability of customer service.
Recent Reviews Mention...
“office staff were very pleasant to work with”
“customer service is just beyond exceptional”
“great customer service”
Great Crew Members
Loretta | Loretta is amazing and always ready to help |
Loretta Davidson, Carlos | Loretta gave proper advice, Carlos helped off hours |
Loretta | Loretta made the experience the best |
Lauren | made renting a storage unit so easy |
Michael | Michael was so kind |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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