Marco Polo Pro Moving is a full-service moving company based in Alexandria, VA. The locally owned and operated company offers local and long-distance moving services, including packing, unpacking, large item relocation, storage unit runs, and disposal. They also specialize in vehicle transport and safe piano moving. The company is committed to transparency and customer satisfaction, offering detailed and professional services. With a fleet of trucks varying from 17-26 feet and an experienced crew, they provide all the needed equipment and materials to ensure a smooth and efficient moving experience. Their service area includes not only local moves but also cross-country ones.
Marco Polo Pro Moving
About Marco Polo Pro Moving
Additional Cities Served: Rockville, Manassas, Fairfax, Hyattsville, Vienna, Falls ChurchShow More >
Moving Services
- Local and Long Distance Moves
- Storage Unit Runs
- InHome Large Item Relocation
- Packing/Unpacking
- Hoisting
- Disposal
- Vehicle Transport
- Safe Piano Moving
- Cleaning Services
Awards
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Summarized Review of Marco Polo Pro Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.49/10
Nationwide Average: 8.44/10
has garnered overwhelmingly positive feedback for their professionalism, efficiency, and high-quality service, though a few customers expressed dissatisfaction due to service mishaps.
Recent Reviews Mention...
“Boris and Carlos provided great customer service”
“helped quickly and efficiently”
“Marco Polo movers provided professional service”
2. Punctuality
9.71/10
Nationwide Average: 8.07/10
consistently demonstrates a strong commitment to being on time, with an overwhelming majority of feedback highlighting their prompt arrivals and effective scheduling, marred only by a singular report of not showing up.
Recent Reviews Mention...
“arrived quickly after call”
“they were punctual”
“arrived on time”
3. Affordability
8.99/10
Nationwide Average: 7.69/10
is overwhelmingly perceived as offering competitive and fair prices, with the majority of customers highly satisfied regarding the cost-effectiveness of their moving services, despite a few dissenting opinions on price.
Recent Reviews Mention...
“Clear and fair pricing”
“provided a very reasonable quote”
“most affordable based on research”
4. Communication
9.35/10
Nationwide Average: 7.53/10
consistently receives high praise for their responsiveness, clarity, and professionalism, demonstrating an exceptional commitment to keeping their customers informed and engaged throughout the moving process.
Recent Reviews Mention...
“Great customer service was provided”
“communication was clear”
“Boris was super responsive”
5. Stick to Prices
9.39/10
Nationwide Average: 5.99/10
generally adheres to its original quotes, with most clients experiencing no unexpected charges or hidden fees, although there were rare instances of price adjustments.
Recent Reviews Mention...
“price was just as quoted”
“Fair pricing and stuck to it”
“Was upfront about everything”
Customer Insights
Local Move Duration: 4.5 hours from 32 reviews
Interstate Move Duration: 2 days from 7 reviews
Great Crew Members
| Boris, Carlos | Super professional and great energy |
| Boris | Boris was super responsive |
| Boris | Boris always has great crews |
| Jonathan, Charles, Richard | did an amazing job moving |
| Jonathan, Boris | Jonathan for efficient moving, Boris for great communication |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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