Chase Moving and Storage is a full-service moving company based in Essex Junction, Vermont, and has been in business since 1908. They serve the areas of Burlington, Colchester, Middlebury, Montpelier, Shelburne, Stowe, and Williston. As an experienced mover serving Burlington, VT, Chase Moving and Storage offers services to both residential and commercial customers, including local moves, long-distance moves, international moves, in-building moves, corporate relocations, packing and unpacking, safe and secure transport, storage facility rental, and asset distribution for trust companies. The company is fully licensed, bonded, and insured, with staff being certified and background checked. Chase Moving and Storage also offers emergency and last-minute moving help.
Chase Moving and Storage
About Chase Moving and Storage
Additional Cities Served: South Burlington, Rutland, Essex Junction, Montpelier, Winooski, St. AlbansShow More >
Moving Services
- Local moves
- Longdistance moves
- International moves
- Inbuilding moves
- Corporate relocations
- Packing and unpacking
- Safe and secure transport
- Storage facility rental
- Asset distribution for trust companies
Not Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Chase Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Chase Moving and Storage receives mixed reviews with several customers praising its great work and superb service, while a significant number express strong dissatisfaction with their experiences, citing issues such as overcharges, damaged belongings, and poor customer service.
Recent Reviews Mention...
“made a terrible mistake hiring them”
“outraged by significant price increase and issues”
“outraged with the significant overcharge”
2. Punctuality
Nationwide Average: 8.07/10
Chase Moving and Storage seems to have a mix of experiences with several customers finding them very prompt, counterbalanced by numerous complaints about significant delays and failures to meet scheduled times.
Recent Reviews Mention...
“they were on time”
“were on time”
“The team is prompt”
3. Affordability
Nationwide Average: 7.69/10
Chase Moving and Storage generally receives negative feedback for often significant discrepancies between quotes and final charges, although a few customers consider their pricing to be fair or competitive.
Recent Reviews Mention...
“final charges significantly higher than quote”
“very surprised/outraged by the 34% price increase”
“very expensive”
4. Communication
Nationwide Average: 7.53/10
Chase Moving and Storage consistently struggles with clear and professional interactions, receiving numerous complaints about poor communication, unresponsiveness, and rudeness, despite a few commendable reports highlighting positive engagements with certain staff members.
Recent Reviews Mention...
“poor communication about additional charges”
“Kevin takes no responsibility and blames us”
“customer service was either nonexistent or rude”
5. Stick to Prices
Nationwide Average: 5.99/10
Chase Moving and Storage predominantly receives criticism for not adhering to their initial estimates, often charging significantly more than what was initially quoted.
Recent Reviews Mention...
“forfeited deposit without prior clear communication”
“final price was 34% higher than the estimate”
“over $1200 increase from the quote”
Customer Insights
Cost: $ 5798.00 from 4 reviews
Great Crew Members
Joey | Thanks Joey |
Ron,Kevin | Ron drove the truck and unloaded, Kevin had great communication |
Chase, Kevin, Ron | Chase, Kevin, and Ron were part of the moving process |
Ron, Kevin | Ron drove and unloaded, Kevin great communication |
Ron, Kristie | had great experiences, would highly recommend |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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