PODS Moving & Storage, based in Salt Lake City, Utah, has been in business for nearly 25 years and is recognized as a top moving and storage container company by Move.org. They offer flexible and convenient moving solutions with services like moving, storage, and moving and storage combined. PODS delivers contactless container services and provides different container sizes (8-foot, 12-foot, and 16-foot) for various needs. They ensure the safety and security of your belongings through a local PODS Storage Center when required. Additionally, PODS offers extra services, such as car shipping, moving supplies, and packing and loading assistance.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: West Valley City, West Jordan, South Jordan, Millcreek, Taylorsville, HerrimanShow More >
Moving Services
- Local Moving Service
- LongDistance Moving Service
- Storage Services
- OnSite Storage Service
- Container Storage at Facilities
- Contents Protection Service
- Packing & Loading Assistance Service
- Car Shipping Service
- Moving Supplies Service
- Commercial Moving Service
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
5.14/10
Nationwide Average: 8.44/10
predominantly disappoints customers with frequent reports of negative experiences, including severe dissatisfaction with service, support, and pricing.
Recent Reviews Mention...
“some aspects were commendable but overall negative experience”
“recommend this company and would hire again”
“items were delivered safely and promptly”
2. Punctuality
4.32/10
Nationwide Average: 8.07/10
often struggles with timely delivery and scheduling, experiencing issues such as early arrivals without flexibility, no-shows, rescheduled deliveries, and late arrivals, despite occasional on-time performances.
Recent Reviews Mention...
“they were prompt”
“pickup was canceled and rescheduled”
“deliveries were incorrect multiple times”
3. Affordability
4.65/10
Nationwide Average: 7.69/10
is viewed as excessively expensive, often surpassing customers' anticipated costs and delivering unsatisfactory service relative to the price paid.
Recent Reviews Mention...
“refund was canceled”
“reasonable price”
“far more economical than full-service movers”
4. Communication
4.02/10
Nationwide Average: 7.53/10
predominantly receives criticism for its lack of responsiveness, poor customer service, and misleading information, though there are a few instances of positive feedback regarding quick attention and nice staff.
Recent Reviews Mention...
“poor communication and scheduling mishaps”
“initial customer service contact was not great”
“neither bothered to contact us”
5. Stick to Prices
2.66/10
Nationwide Average: 5.99/10
frequently fails to adhere to their initial quotes, often incorporating significant added fees, despite a few instances of accurate billing.
Recent Reviews Mention...
“didn't stick to quoted pickup dates”
“feels like they make up the price as they go”
“would not refund the unused portion”
Customer Insights
Cost: $ 406.00 from 7 reviews
Interstate Move Duration: 27 days from 6 reviews
Great Crew Members
| Tony | Tony was very professional and explained everything clearly |
| Tony | Tony was excellent at everything and friendly |
| Dave Turner | answered our questions, called when on way, good with timing |
| Ian | did not provide customer support or assistance``` |
| Marissa | helped resolve my issues quickly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
2464 S 6755 W Ste D, West Valley City, UT, 84128
(877) 770-7637
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