There's a lot to deal with when you have to move, and handling all the logistics can cause a lot of stress. That's where Smart Move Utah comes in; it’s a fully licensed and insured moving company in Salt Lake City. Its movers work hard to help families and businesses with their moving needs in Salt Lake City, UT. Smart Move Utah is an expert in moving both locally and long-distance. It also provides specialized services for pianos and safes. With all this experience, you'd think that you're paying premium rates. However, Smart Move believes professional moving services can still be budget-friendly. It provides experienced and skilled services at affordable prices.
Smart Move Utah
About Smart Move Utah
Additional Cities Served: West Valley City, Provo, West Jordan, Orem, Sandy, LaytonShow More >
Moving Services
- Cheap moving services
- Local residential moves
- Longdistance residential moves
- Commercial moves
- Full office moves
- Out of state FTL LTL Freight delivery
- Crating services
- Storage options
- Oversized item moving
- Packing services
Awards
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Summarized Review of Smart Move Utah
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Smart Move Utah is overwhelmingly praised for its professionalism, efficiency, and exceptional moving experience, despite a few reports of dissatisfaction.
Recent Reviews Mention...
“great experience with the service”
“Smart Move is the best moving company we've ever experienced”
“Rich was willing to squeeze me into his busy schedule”
2. Punctuality
Nationwide Average: 8.07/10
Smart Move Utah generally excels, with most customers praising their on-time arrivals and effective communication when delays occur, though they have faced a few instances of tardiness.
Recent Reviews Mention...
“he moved heaven and earth and got my pod to me fast”
“showed up an hour late”
“They managed to come out to us the very next day.”
3. Affordability
Nationwide Average: 7.69/10
Smart Move Utah overwhelmingly impresses most customers with its fair pricing, reasonable rates, and lack of hidden costs, despite a few dissenting voices regarding unexpected charges.
Recent Reviews Mention...
“company rates are the best I found”
“Pricing was great”
“given a very good deal”
4. Communication
Nationwide Average: 7.53/10
Smart Move Utah generally excels in responsiveness and maintaining excellent contact with customers, though a few reports of unresponsiveness and follow-up issues slightly mar an otherwise commendable performance.
Recent Reviews Mention...
“Matt was so helpful and communicative”
“they never followed up with a quote”
“customer service can't be beat”
5. Stick to Prices
Nationwide Average: 5.99/10
Smart Move Utah generally maintains a consistent adherence to their initial quotes, but there have been notable instances of significant discrepancies and unexpected charges that have marred their reputation in this aspect.
Recent Reviews Mention...
“didn't charge extra, handled hiccup with grace”
“discounted the price even more for inconvenience”
“Pricing was fair, implying they stuck to their quoted prices.”
Customer Insights
Cost: $ 506.00 from 3 reviews
Local Move Duration: 5 hours from 18 reviews
Great Crew Members
Matt Irvine | went above and beyond during the move |
Rich | Rich was willing to squeeze me in and was friendly |
Matt | came out to help get the job done |
Jake, Joe, Jason, Fran | They were amazing |
Matt, Jason, Fran, Jonny, Brian, AJ | They all exhibited professionalism, speed, and care. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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