1-800-PACK-RAT Moving and Storage is a company that provides convenient, secure, and affordable moving and storage solutions. They offer all-steel, portable storage and moving containers to ensure the safety and security of your items. Their services include long-distance moving solutions, local moving solutions, on-site storage solutions, secure warehouse storage solutions, all-steel containers, and business solutions. With a nationwide network of more than 65 secure warehouse storage facilities, 1-800-PACK-RAT ensures that your belongings are safe and secure. They are dedicated to providing the best customer service in the industry, helping customers with cross-country moves, storage for home renovations, and more. For those looking for more options, there's an array of experienced movers serving Salt Lake City, UT that can be considered. Save $100 when you book your local move or storage order online using promo code BOOK100.
1-800-PACK-RAT Moving and Storage
About 1-800-PACK-RAT Moving and Storage
Additional Cities Served: West Valley City, West Jordan, Millcreek, Taylorsville, Murray, DraperShow More >
Moving Services
- LongDistance Moving Solutions
- Local Moving Solutions
- OnSite Storage Solutions
- Secure Warehouse Storage Solutions
- AllSteel Containers service
- Business Moving Solutions
- CrossCountry Moving service
- Military Moving service
- Portable Storage Containers service
- Restoration & Remediation Storage Solutions
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Summarized Review of 1-800-PACK-RAT Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
1-800-PACK-RAT Moving and Storage has predominantly negative customer experiences, though there are a few instances of high satisfaction, indicating inconsistency in service delivery.
Recent Reviews Mention...
“they lied about delivery scheduling”
“”
“Pack-Rat's unique approach made the entire process a breeze”
2. Punctuality
Nationwide Average: 8.07/10
1-800-PACK-RAT Moving and Storage generally struggles with timely pickups and deliveries, though there are a few instances of commendable on-time service.
Recent Reviews Mention...
“had to stay in Airbnb extra days due to their delay”
“constant last second delays”
“they tried delivering it early without notice”
3. Affordability
Nationwide Average: 7.69/10
1-800-PACK-RAT Moving and Storage generally disappoints with higher than expected costs, though there are occasional commendations for price matching and added services.
Recent Reviews Mention...
“they were having a 40% off summer sale”
“the cost felt high but justified by service.”
“expensive due to unexpected charges”
4. Communication
Nationwide Average: 7.53/10
1-800-PACK-RAT Moving and Storage frequently struggles with long wait times, miscommunication, and ineffective issue resolution, despite a few reports of satisfactory interactions.
Recent Reviews Mention...
“communication about delivery was misleading”
“charged me for an extra month despite calling ASAP”
“customer service was excellent.”
5. Stick to Prices
Nationwide Average: 5.99/10
1-800-PACK-RAT Moving and Storage frequently disappoints customers by often charging more than initially quoted, despite a few instances of transparency with no hidden fees.
Recent Reviews Mention...
“extra charges NOT included in my original estimate”
“charged unexpectedly nearly $1000 more”
“ask you to pay for their mistakes”
Customer Insights
Cost: $ 985.00 from 6 reviews
Interstate Move Duration: 10 days from 3 reviews
Great Crew Members
Mallory, Julia | worked hard across time zones to fulfill needs |
Kevin | Kevin went above and beyond to help |
Kevin | Kevin set's a standard of quality for customer service |
Kai | Kai is a life saver |
Chase | very helpful in taking care of the additional rent |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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