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This listing has been claimed by Heavenly Moving and Storagebased on 4,606+ data points
| 9311 N Fm 620, Austin, TX, 78726 | |
| (512) 340-0551 | |
License Info | |
| Local moving, Long-distance moving, Full-service packing See More |
| 1779 Wells Branch Pkwy Ste. 110B-277, Austin, TX, 78728 | |
License Info | |
| Traditional Move Service, Traditional Move with Additional Stops, Pack and Move Service See More |
| 4545 Spring Valley Rd, Dallas, TX, 75244 | |
License Info | |
| Local Moving Services, Long Distance Moving Services, Packing Services See More |
| 13755 Diplomat Dr # 200, Dallas, TX, 75234 | |
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| Packing, Storage, Delivery & Unpacking See More |
| 8600 Chancellor Row, Dallas, TX, 75247 | |
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| Local Movers, Long Distance Movers, Loading/Unloading See More |
| 119 N Main St Suite 1, Weatherford, TX, 76086 | |
License Info | |
| Residential Moving, Office Moving, Long Distance Moving See More |
based on 640+ data points
| 1225 W College Ave # 404, Carrollton, TX, 75006 | |
License Info |
About Heavenly Moving and Storage
Heavenly Moving and Storage has been one of Austin’s premier moving companies since 2005. This locally-owned moving company provides high-quality packing and relocation services to Austin residents on a local and nationwide basis. They also offer affordable door-to-door storage where they pick up your items, wrap them, store them, and deliver them anywhere you are when you need them.
Originally founded as a senior moving company, Heavenly Moving not only specializes in moving seniors and assisting with the delicate downsizing process, but they're the #1 Realtor approved movers with 80% of their customers being referred by local Realtors. With over 500 five-star reviews, Heavenly Moving and Storage is included among the reliable companies providing moving services in Austin, TX.
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.74/10 | |
| Punctuality | 9.74/10 | |
| Affordability | 9.29/10 | |
| Communication | 9.26/10 | |
| Stick to Prices | 9.15/10 | |
| Speed | 9.79/10 | |
| Friendliness | 9.87/10 | |
| Will Hire Again | 9.59/10 | |
| Professionalism | 9.7/10 | |
| Conflict Handling | 6.66/10 | |
| Precision & Care | 9.52/10 |
Recent Customer Reviews Mention...
Quality “handled perfectly by Jerrell, Kevin and Rob” “great work by movers” “experience was completely taken care of” “best moving experience” “service was impeccable” “always delivered above and beyond expectations” “fantastic work by movers” “Cannot rate high enough” “best movers I have ever used” “These guys are the best and everything went smoothly” |
Punctuality “arrived ahead of schedule” “They were on time” “Prompt” “They were timely” “were there when they said they would be” “They were on time” “the movers on time” “They showed up... and worked till everything was brought into our new home.” “flexible about changing the arrival time” “The movers showed up on time” |
Affordability “excellent value for their efforts” “the move was expensive at around 9k” “are a great value” “Beat all the other guys' rates” “charged a third of the cost compared to Einstein” “pricing was reasonable” “the price was right” “Reasonably priced” “mindful of the cost” “their quote was 5X Wheaton's number” |
Communication “Anna stayed in touch throughout the entire process” “Asked a lot of clarifying questions” “Easy to schedule” “customer service wasn't helpful” “had great communication” “poor communication about missing item” “Always asking if everything was going well” “communication was excellent” “Informative staff.” “Communicative and flexible” |
Stick to Prices “charged as per the estimate” “time quoted was accurate” “did everything they said they would” “updated the quote two days before packing with no problem” “how long packing would take and what those costs would be” “actual cost was less than predicted” “Saved us ~$100 from the original quote” “Price increased significantly from quote” “upfront and open about the hourly rate and final bill” “finished exactly on our time estimate” |
Speed “they hustled non-stop for eight hours” “got the job done faster than imagined” “they were quick” “Efficient” “described the crew as fast” “working quick” “worked quickly” “moved quickly” “Never slowed down for 8 hours” “worked quickly” |
Friendliness “very professional and great to talk with” “respectful and helpful” “Anna and James made me feel well cared for” “crew were exceptional” “Jerrell, Kevin and Donte were so accommodating and kind” “professional and kind” “Frankly, nice group I have worked with” “Very friendly” “Upbeat and professional” “they were kind” |
Will Hire Again “will recommend them to everyone” “would highly recommend” “would not hesitate to use again for any huge move” “will definitely hire them again” “best I have experienced” “will continue to hire for any future moves” “highly recommend and would hire again” “Will recommend this business over and over again” “amazing job implies would hire again” “Highly recommend” |
Professionalism “were very professional during the entire move” “very professional and caring” “James was a superstar supervisor” “crew were exceptional and Anna was very helpful” “attitude and execution was the best” “extremely professional” “Most professional crew” “professional even on a long hot day” “they were professional” “worked so fast in a professional manner” |
Conflict Handling “offered full reimbursement for the damaged TV” “made zero effort to make things right” “did not take responsibility for missing item” “didn't respond to my concerns via email” “Did not rectify issues, nor refund the tip” “came back to pack items left behind” “covered costs and fixed the issue next day” “accommodated more storage space instantly when needed” “clear on how to make a claim” “went above and beyond” |
Precision & Care “handled everything carefully and made sure items would not be damaged” “carefully packed and not a single item missing” “very careful with our furniture” “several pieces of furniture damaged” “moved everything carefully” “extra careful with belongings” “Very careful in wrapping everything” “Took extra caution with wrapping, nothing damaged” “packed items carefully” “nothing was damaged” |
Pros & Cons
- Extremely professional
- On-time or early arrival
- Excellent communication throughout the process
- Efficient and quick service
- Occasional damage to furniture
- Lack of responsiveness to damage claims
- Final price higher than the initial quote in some cases
- Rare cases of poor professionalism in inventory management
Customer Insights
Cost: $ 1429.00 from 5 reviews
Hourly Minimum: 2 hours from 4 reviews
Local Move Duration: 5 hours from 37 reviews
Interstate Move Duration: 2 days from 7 reviews
Great Crew Members
| Jerrell, Kevin, Rob | handled perfectly and were very professional |
| Jerrel, Vincent, Antony, Victor | Jerrel masterminded packing, Vincent staged efficiently, Antony and Victor worked hard with a smile |
| David, Anthony, Anna | David and Anthony were exceptional, Anna was very helpful |
| Anna, James | Anna answered every question, and James carefully packed belongings |
| Jerrell, Kevin, Donte | so accommodating, fast and kind with my most recent move |
About ATX Movers
This veteran-owned and operated moving company has been based in Austin, Texas, since 2008. As a veteran-owned business, ATX Movers was founded on the principles of hard work, professionalism, and punctuality. This company performs residential and commercial moves with a wide degree of customizability. From a full pack, move, and unpack to simple hourly labor, you're free to decide exactly how much help you need with your move. Plus, ATX Movers also sells moving supplies, including boxes, packing pads, and more, making it easy and convenient to complete the entire moving process with just one moving company.
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.35/10 | |
| Punctuality | 9.42/10 | |
| Affordability | 8.97/10 | |
| Communication | 9.1/10 | |
| Stick to Prices | 9.11/10 | |
| Speed | 9.63/10 | |
| Friendliness | 9.76/10 | |
| Will Hire Again | 9.18/10 | |
| Professionalism | 9.25/10 | |
| Conflict Handling | 4.85/10 | |
| Precision & Care | 8.91/10 |
Recent Customer Reviews Mention...
Quality “amazing service every time” “great job by movers” “overall great experience” “great work by movers” “would use this moving company again” “Justin and Miguel were excellent, efficient” “If I could give this company 20 stars I would” “ATX Movers provided the best moving experience” “they are efficient and careful” “great communication, attitudes and all around professionalism” |
Punctuality “super quick and on time” “showed up on time” “ATX was right on time” “showed up on time” “they were on time” “completed over the estimated time by 45–60 minutes” “they were punctual” “were on time” “Showed up on time. ” “arrived right on time” |
Affordability “best value after shopping around” “it played within my budget” “well worth the cost implies affordability” “it's really affordable pricing” “move cost seems a bit high for the situation” “well-priced” “chose the cheapest bid and was dissatisfied” “your wallet will thank you” “Competitive pricing” “were reasonably priced” |
Communication “April was a delight to work with” “great communication throughout the move” “they communicated about furniture measurements” “great customer service” “clear communication and easy booking process” “no response from the owner, poor communication” “courtesy email confirmed initial call” “Quick to respond to questions and scheduling. ” “made it really easy to schedule and reschedule” “setting up the move was very easy” |
Stick to Prices “price was close to what was quoted” “very accurate about their "on the clock" time” “charges were exactly as quoted” “price quoted is what I paid” “price was in line with their estimate” “completed the move within a couple of minutes of his estimate” “given an accurate quote ahead of time” “overestimated to prevent surprises” “charged exactly what they quoted” “mentioned cost clearly with specifics on extra charges” |
Speed “super quick” “completed the move on time” “cut down on transport time” “they were very quick” “efficient in carrying out the move” “these guys hustle” “wasted no time delivering and unloading” “efficiently packed everything” “moved a two-bedroom home in 2 hours” “able to complete everything in 5-6 hours” |
Friendliness “Justin and Miguel were amazing” “were respectful and friendly” “Super friendly” “great attitudes and worked with enthusiasm” “attitudes were positive and friendly” “the contractors were polite” “very courteous and friendly” “team was friendly throughout the process” “Jake and Manny were super friendly” “very polite and hard working” |
Will Hire Again “Highly recommend” “definitely be using them in the future” “would hire again” “highly recommend ATX Movers” “would use this moving company again” “Highly recommend ATX movers” “Definitely using them again next year” “best experience I've ever had” “would definitely use them again” “would hire again due to positive experience” |
Professionalism “crew conducted themselves professionally” “Justin and Miguel showed professionalism” “great at what they do” “hard work made my tough day brighter” “had great experiences with Jake and Justin” “professional conduct throughout the move” “never skipped a beat and very polite” “received professional service” “assessor did a great job, indicating professionalism” “acted professionally” |
Conflict Handling “offered me more than asked to replace item” “they paid for the repair of damaged furniture” “no attempt to address the broken cabinet issue when it happened” “owner did not respond to issues” “Don't care about broken or incomplete items” “offered 250.00 for all my damage” “did not ask them to fix the scratch, giving them some benefit” “company committed fraud, unresponsive to communication” “no willingness to right the wrongs, no insurance” “Above and beyond service” |
Precision & Care “always very careful with my belongings” “took care of all my furniture” “great care of belongings” “one piece of furniture broke, seemed an accident” “careful with household furniture” “Moved everything with no issues” “quickly wrapped everything to keep it from getting wet” “strategically and carefully put items” “care was taken with everything that was moved” “small amount of damage to furniture” |
Pros & Cons
- Efficient and quick service.
- Professional and courteous staff.
- Transparent and reasonable pricing.
- Careful handling and packing of items.
- Issues with furniture damage.
- Challenges with customer service response.
- Some cases of billing more hours than expected.
- Communication and resolution issues for damages.
Customer Insights
Cost: $ 393.00 from 8 reviews
Hourly Minimum: 2 hours from 6 reviews
Local Move Duration: 2 hours from 44 reviews
Interstate Move Duration: 10 days from 3 reviews
Great Crew Members
| Justin, Eric | fantastic with our move |
| Justin, Miguel | worked well and took great care of items |
| Justin, Miguel | handled the multi stop move seamlessly |
| Justin, Miguel | deserved praise for being excellent, efficient, and careful |
| Jake, Elijah | Jake and Elijah were amazing |
About Wildcat Movers - Dallas
Are you worried about moving? Relax. As the Wildcat Movers company motto states, "Keep calm, and we'll carry on." You can expect a stress-free and seamless moving experience with Wildcat Movers. Ready to serve, whether it's rain or shine, nothing can stop this top-rated DFW mover from assisting customers across the Dallas, TX area, including the suburbs of Plano, Frisco, McKinney, and beyond. Wildcat Movers provides apartment, house, and office moves, both locally and long-distance. Additionally, this Dallas mover offers rental truck labor, packing services, and access to self-storage partners. Concern yourself with hidden charges no more! The company provides quality service at flat-rate prices. Movers are efficient and athletic, taking good care of your furniture and belongings every step of the way.
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.6/10 | |
| Punctuality | 9.6/10 | |
| Affordability | 8.36/10 | |
| Communication | 8.83/10 | |
| Stick to Prices | 7.63/10 | |
| Speed | 9.68/10 | |
| Friendliness | 9.86/10 | |
| Will Hire Again | 9.51/10 | |
| Professionalism | 9.63/10 | |
| Conflict Handling | 3.51/10 | |
| Precision & Care | 9.18/10 |
Recent Customer Reviews Mention...
Quality “Wildcat delivers quality service” “far superior quality care compared to another company” “property was damaged” “several things were broken” “great work by movers” “process was very smooth and stress free” “never experienced a more professional or streamlined experience” “poor service experienced” “successful move with Wildcat Movers” “phenomenal service” |
Punctuality “showed up promptly” “John and Marvin showed up on time” “crew was prompt” “they were on time” “took 10 hours just to load the truck” “they were actually early” “it was a late start” “they were extremely professional, timely” “arrived on time” “on time arrival by the crew” |
Affordability “fair pricing” “expensive for the quality of service received” “offer good coupons and charge roughly $400” “great value for the quality of service” “very expensive for a 2 bedroom move” “very reasonably priced” “offered a very fair price” “move went faster and came in cheaper than the estimate” “best price and compared to other companies” “Wildcat movers is a great value” |
Communication “told exactly what to expect and how to prepare” “great communication throughout the process” “they never replied to my complaint” “had a move coordinator to contact” “April was incredibly helpful with scheduling” “one of the most unprofessional people spoken to” “Customer service is pathetic.” “manager took no responsibility for issues” “customer service was excellent” “April was able to get me on the schedule” |
Stick to Prices “sent a separate invoice after paying the grand total” “came in a good bit cheaper than the estimate” “move ended up being cheaper than quoted” “estimate was spot on” “they are a complete scam” “did not stick to quoted price” “straight hourly pricing with no doubles” “discussed a flat rate upfront” “spot on with the quote” “appreciated the quoted range of expenses” |
Speed “moved everything in under 2 hours” “move was quick even in high temperatures” “worked quickly to set up my furniture” “worked quickly and efficiently” “was the quickest move I’ve ever experienced” “very quick workers” “They were quick” “fast and efficient move” “Moved super fast” “fast during the move” |
Friendliness “very respectful and friendly” “they were polite, friendly, diligent, and efficient” “they ruined the guidance they promised” “crew was friendly” “so so sweet throughout” “Q and Zane worked very hard” “service was friendly” “very professional and courteous” “Aaron and John were super polite” “Asante and Ross were very nice” |
Will Hire Again “would definitely hire again over another company” “would not hire them again” “made a big move a breeze” “won't use them again and don't recommend” “would recommend them to anyone looking to move” “I know I'm coming back to Wildcat Movers” “would not hire them again” “overall a very good experience” “will recommend them to everyone” “will have wildcat on speed dial for my next move” |
Professionalism “inexperienced movers” “worked hard and very professional” “they were absolute pros” “never experienced a more professional or streamlined experience” “crew was professional” “extremely professional” “very professional and courteous” “conducted themselves professionally with great care” “Asante and Ross were professional” “were patient, professional and efficient” |
Conflict Handling “did not handle their own claim” “offer covered about half the cost of damage” “they didn't address my complaint” “great about handling our claim” “offered only $100 for damage” “Took 30 days for a response to a claim and low settlement offer.” “manager did not attempt to address the theft” “has not returned any of my calls after filing a claim” “got refund easily for the minor damages” “no follow-up after assuring to file a claim” |
Precision & Care “exceptional care suggests no damage to items” “items were damaged” “things were broken during the move” “used padding for additional protection” “furniture and belongings were handled with care” “handled with care” “worked efficiently without damage” “careful with our things” “wrapped all furniture extremely well, no issues with heavier items” “took amazing care of our belongings” |
Pros & Cons
- Professional and hardworking crew
- Efficient and quick with moves
- Positive attitude and courteous behavior from movers
- Transparent and reasonable pricing
- Several instances of items and property being damaged
- Issues with responsiveness and follow-up on complaints
- Experiences with unprofessional behavior and threats
- Final cost higher than estimated in some cases
Customer Insights
Cost: $ 1073.00 from 9 reviews
Local Move Duration: 3.5 hours from 46 reviews
Great Crew Members
| Jared, Chaz | hardworking, respectful, and friendly |
| Allie,John,Marvin | Allie provided clear quote, John and Marvin were polite and efficient |
| John, Ahki | John and Ahki were very helpful |
| Marvin, Rodrigo, John | all were very professional and courteous |
| Reggie, Jared | phenomenal service and great conversations |
About Arpin America Moving Systems
Arpin America Moving Systems is an award-winning moving company serving residential, corporate, and international customers. Based in Dallas, Texas, with additional locations in Houston and the Tri-State Area, they offer a wide range of services, including packing, storage, delivery and unpacking, white glove service, third-party services, and automobile moving. As an interstate agent for Bekins Van Lines, Arpin America has garnered numerous accolades for their exceptional service and commitment to excellence, including National Account Agent of the Year and Fleet Safety Awards. Clients praise the company for their efficiency, care, and professionalism in handling their Dallas, TX moving needs.
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.71/10 | |
| Punctuality | 9.5/10 | |
| Affordability | 6.92/10 | |
| Communication | 8.27/10 | |
| Speed | 9.89/10 | |
| Friendliness | 9.81/10 | |
| Will Hire Again | 9.61/10 | |
| Professionalism | 9.78/10 | |
| Conflict Handling | 5.05/10 | |
| Precision & Care | 9.47/10 |
Recent Customer Reviews Mention...
Quality “Great service and happy with condition of items” “Eric and Rafael were extremely professional and personable.” “great work by movers” “great work by movers” “great service by movers” “They are great and make the move go smoothly” “great work by movers” “great work by movers” “professional, careful, helpful, on time, efficient, highly recommend” “Eric, Martin, and Rafael provided exceptional service” |
Punctuality “were on-time” “Arrived at the promised time” “on time” “The team was timely” “arrived exactly on time” “they were right on time” “They arrived within the confirmed time” “on time” “Mover were on time” “they came in the morning” |
Affordability “surprisingly good value” “not the cheapest, not the most expensive” “quoted me 6500.00, another mover was cheaper” “Super competitive pricing, received best price” |
Communication “clear and direct communication” “they were helpful and responsive” “were courteous and service oriented in their communication” “Answered all our questions” “Did not have to worry about any miscommunication” “Eric informed me of the process” “communicative throughout the process” “detailed labelling and quick identification of boxes” “always asked if they had questions” “Ryan & Elizabeth were so helpful and patient” |
Stick to Prices “Quoted prices were comprehensive and quickly provided” “gave a guaranteed not to exceed price” |
Speed “extremely efficient in moving.” “quick moving process” “Done in half the time I was expecting” “speedy move” “efficient” “Very efficient and all arrived well” “speedy and made our move a breeze” “got the job done in less than 2.5 hours” “efficient” “fast in moving” |
Friendliness “Eric and Rafael were personable.” “they are friendly” “they are friendly” “they are truly professionals” “helpful, went above and beyond” “did their jobs with smiles on their faces” “they are courteous” “We're kind” “Eric and Raphael are SWAT team of moving” “staff with good attitude” |
Will Hire Again “Would definitely hire again” “would absolutely use them again.” “would hire again” “recommend this company and would hire again” “would hire again” “I will use them again” “would hire again” “recommend this company and would hire again” “would definitely hire Eric, Martin, and Rafael again” “highly recommend” |
Professionalism “Eric and Rafael were professional and knowledgeable.” “crew was very professional” “professional behavior throughout” “great work by movers” “Arrived with 3 professional staff” “crew was very professional” “conducted themselves very professionally” “professional” “professional and detail oriented” “very professional team” |
Conflict Handling “went above and beyond” “had no problem opening boxes for us” “went above and beyond” “always go above and beyond” “changed their story about the damage” “company ignored third-party's assessment and denied responsibility” “Did not respond to damage claim or BBB.” “lack of ownership and acceptance of responsibility” “Clearly disappointed and issues not addressed” “Handled a complex move successfully, reflecting willingness to right a wrong” |
Precision & Care “Everything arrived in great condition” “ensured nothing gets damaged.” “exceptionally handeled things” “paid attention to detail” “excellent and purely professional way of packaging” “very thorough and diligent with the packing” “careful, not a scratch at our new home” “extremely cautious and careful with my walls and floors” “extremely careful about packing my belongings” “packed everything with great care” |
Pros & Cons
- Provides exceptional service with attention to detail.
- Professional and efficient in moving process.
- Quick and on-time delivery of services.
- Friendly and helpful staff throughout the move.
- Some cases of damage to floors and walls.
- Rare instances of dishonesty with claim adjusters.
- Occasional lack of response to damage claims.
- Infrequent communication issues reported.
Customer Insights
Local Move Duration: 2.75 hours from 6 reviews
Great Crew Members
| Eric,Rafael | phenomenal and efficient, ensured no damage. |
| Eric | liked their professionalism |
| Alfonso | deserve praise for being professional, careful and efficient |
| Eric, Martin, Rafael | provided exceptional service and professionalism |
| Eric | Eric and team did a great job |
About AM Moving Company
Operating seven days a week, AM Moving Company started in 2011 in Dallas and has grown since then with a strong, knowledgeable team and four additional locations under its belt. Providing local and interstate relocation services, this locally-owned and operated moving and storage company has streamlined its processes to ensure clients get highly-skilled movers, well-equipped trucks, proper tools, and the best possible service. Offering a smooth and stress-free moving experience to home and business owners, it manages relocations of any size from apartments, condos, and high-rise buildings to large warehouses and guarantees minimal downtime so you can quickly get back to what’s important.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.57/10 | |
| Punctuality | 8.31/10 | |
| Affordability | 8.92/10 | |
| Communication | 7.33/10 | |
| Stick to Prices | 7.27/10 | |
| Speed | 9.15/10 | |
| Friendliness | 9.6/10 | |
| Will Hire Again | 8.33/10 | |
| Professionalism | 8.58/10 | |
| Conflict Handling | 4.61/10 | |
| Precision & Care | 8.09/10 |
Recent Customer Reviews Mention...
Quality “completely blown away with the company's service” “fast and reliable service” “great move from Dallas to Austin” “everything was delivered without damage” “very pleased with our move” “Awesome job moving, great overall experience” “charged double the quoted price” “Excellent and reliable service” “they provided the best moving experience” “great guys who are friendly, dedicated, and professionals” |
Punctuality “met me on time” “They were on time” “Jordan, Alfredo, and Brian were very punctual” “showed up late” “were efficient and completed the move quickly” “great at communicating when they would arrive” “On time” “showed up when they said they would” “punctual” “show up about an hour late” |
Affordability “cost a fraction of the last movers” “fair price relative to other companies” “Great experience overall indicates a great value” “charged double the quoted price” “Money well spent” “Worth every penny and then some” “The move was still expensive despite few belongings.” “value with AM is extraordinary” “great value” “still charged me full cost despite issues” |
Communication “very polite and patient” “great with communicating through the Moving process” “Provided excellent customer service” “corporate office was no help” “very responsive” “Headquarters is responsive” “ghost you once you bring stuff up” “easy to communicate with” “valuing your customers implies good communication” “great at communicating” |
Stick to Prices “no hidden fees” “move was a flat rate” “charged double the quoted price” “did not stick to quoted prices” “refused to disassemble the couch” “my charges were exactly what I was told” “auto drafted double payments for storage but not paid to storage units” “erroneous overcharge of over $200” “Did not stick to quoted promises.” “did not stick to the original quote” |
Speed “worked at such a great pace” “They were fast and efficient” “they were efficient” “moved quickly and efficiently” “Worked very quickly and efficiently” “did not send the correct size truck” “did not waste one minute” “Great experience implies efficient move” “considerate and efficient” “they were fast” |
Friendliness “very polite and so patient” “were very respectful of our property and time” “they were polite” “Excellent customer service indicates friendliness” “crews have always been friendly” “could not have been nicer” “incredibly courteous and polite” “Very professional implies they were friendly” “courteous and good people” “personal, kind, and smiled even at the end of a long day” |
Will Hire Again “would definitely book them again” “Would highly recommend” “great job by Jordan and Brian” “Great experience suggests would hire again” “will never use or recommend this company again” “I recommend them” “recommend this company and would hire again” “Will use AM again” “will use them if I have to move again” “will keep you in mind for any future move” |
Professionalism “better professionalism” “they were professional” “Excellent customer service demonstrates professionalism” “did not bring tools and did not disconnect appliances” “very professional” “friendly, dedicated, and professionals” “Very professional implies well-trained crew” “experts in what they are doing” “very professional” “The business was noted as unprofessional.” |
Conflict Handling “corporate said it's all in the fine print” “ghost you once you bring stuff up” “Promised compensation for damages but didn't follow through.” “went above and beyond with service” “did not resolve issues satisfactorily” “did not take care of the damage” “refuses to resolve issues with the storage units” “they took my concerns seriously” “assured reimbursement but no follow-up” “made excuses instead of fixing their mistake” |
Precision & Care “made sure all my belongings were unharmed” “everything was delivered without damage” “wrapped pretty much everything in plastic to protect it” “Handled large furniture well with no issues mentioned” “damaged numerous pieces of furniture” “goods were wrapped securely and nothing was damaged” “took care of my belongings like their own” “they were fast, efficient, safe” “they damaged their furniture” “took great care of my household items” |
Pros & Cons
- Efficient and speedy movers
- Excellent customer service
- No hidden fees, clear pricing
- Professional and courteous team
- Did not bring necessary tools
- Some cases of furniture damage
- Rare instances of charging double the quoted price
- Occasional issues with not sending the correct size truck
Customer Insights
Cost: $ 834.00 from 13 reviews
Hourly Minimum: 2 hours from 12 reviews
Local Move Duration: 3.5 hours from 64 reviews
Interstate Move Duration: 1 days from 6 reviews
Great Crew Members
| Sergio, Felix, Connor | worked quickly, ensured safety of items, very polite |
| Brian, Darryl, Felix | great with communicating and efficient |
| Daryl, Brian, Sergio, Jordan | Daryl, Brian, Sergio and Jordan were great to work with |
| Jordan, Brian | great job by Jordan and Brian |
| Daryl, Alfredo Sr., Will | Awesome job and excellent customer service |
About Brazos Movers
Brazos Movers is a family-owned company offering full-service moves in the Dallas/Fort Worth area and other parts of Texas. Located in Weatherford, this local business specializes in all types of residential and office moving, whether over short or long distances. It also performs senior relocations, light commercial moves, and specialty moves for pianos, safes, and other heavy items. The Brazos Movers team understands that moving can be stressful for its customers, which is why it works hard to ensure that your move is a safe and stress-free experience. This crew consists of highly qualified and trained movers who take pride in honest, hard work, so you can trust them to get the job done right. As part of the movers in Fort Worth, TX, Brazos Movers can deliver packing supplies such as boxes, tape, and bubble wrap upon request. Brazos Movers has a second location in Granbury, TX.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.69/10 | |
| Punctuality | 8.2/10 | |
| Affordability | 7.64/10 | |
| Communication | 7.73/10 | |
| Stick to Prices | 7.43/10 | |
| Speed | 8.42/10 | |
| Friendliness | 9.12/10 | |
| Will Hire Again | 8.42/10 | |
| Professionalism | 8.44/10 | |
| Conflict Handling | 2.74/10 | |
| Precision & Care | 7.47/10 |
Recent Customer Reviews Mention...
Quality “Broke several irreplaceable keepsakes and a standing mirror.” “happy with the 4 hours it took for the job” “they did a fantastic job” “very responsible and professional” “very helpful and fast” “highly satisfied with the service” “estimate was low but cost went over by a significant amount” “they do wonder for work” “100% satisfied with the moving service” “Brazos Movers was the best moving experience” |
Punctuality “they were on time” “they showed up on time” “On time” “got the job done in a reasonable time” “no communication until almost 6pm” “arrived late and acted like wanted to leave early” “They were prompt” “keep on schedule” “responded within an hour indicates punctuality” “These guys were on time” |
Affordability “prices were reasonable” “cost me over $2000 instead of the estimated $1300” “Very reasonable prices” “Fabulous pricing” “reasonably priced” “saved us money being quicker” “came in under estimate” “price is competitive” “will never go without this service again” “very reasonable price” |
Communication “they responded quickly” “excellent service & communication with quick responses” “was very informative” “Great communication from planning to completion of move” “able to handle several changes to the move” “Kept us informed during the entire process” “Aaron phoned to make us aware of their issue” “listened to our concerns” “no communication until late” “called back quickly and managed to fit us in” |
Stick to Prices “no mention of price change from quoted” “cost was significantly higher than the estimate” “The final cost met the estimate” “quick to move and get a second truck without exorbitant charge” “Work was done for the price quoted” “everything done in hours quoted, stuck to estimated time” “less than quoted” “did everything exactly as they said” “No hidden fees” “packing service came in under estimate” |
Speed “completed the job faster than quoted” “took until about 10 pm to finish” “very fast” “were efficient in the move” “moved everything FAST” “finished within the estimated time” “efficient service” “quicker than they thought” “loaded and unloaded my stuff in a timely manner” “job done in a reasonable time” |
Friendliness “described movers as absolutely nice” “Ben, Chris and Eli are awesome” “they went out of their way to help us” “crew was a mix of unprofessional and friendly members” “the company was friendly” “and friendly” “considerate and personable crew” “team was wonderful, friendly movers” “nicest and most polite & courteous” “All of their employees were considerate” |
Will Hire Again “Will never use them again.” “will not use them again nor recommend” “would definitely hire again” “would only recommend with specific crew members” “would hire again” “will use them again” “would hire again” “Highly recommend” “Thanks for making the move less stressful” “Couldn't have asked for better movers” |
Professionalism “Lied about breaking a standing mirror.” “issues handling items, but friendly and quick” “conducted themselves well” “supervisor was dizzy and sick, crew unprofessional” “professional and very responsible” “very professional service” “they were professional” “efficient and very helpful & patient crew” “team was professional and organized” “efficient and professional” |
Conflict Handling “Lied about the incident instead of fixing it.” “offered minimal compensation for damages” “Missing items were not addressed over the weeks.” “did not honor insurance claims” “no contact regarding compensation for damages” “owner did everything he could to make the situation better.” “promised to fix items but no resolution after a year” “very accommodating with rescheduling” “washer was badly scratched, never found the lamp shades” “took 6 months to come to an agreement” |
Precision & Care “Broke valuable items and lied about it.” “damaged aloe plant and drawers items shifted” “very careful with belongings” “handled the piano with utmost care” “they scratched my living room floor” “careful with our things” “employees were considerate and paid attention to my belongings” “handled items with care, no mention of damage” “very careful with everything” “Made sure everything was protected from damage” |
Pros & Cons
- Professional and very responsible
- Friendly and considerate crew
- Efficient in completing jobs quickly
- Excellent communication and timely responses
- Some cases of valuable items being damaged
- Occasional issues with unprofessional behavior
- Significant discrepancies between estimate and final cost
- Rare incidents of unaddressed damaged items
Customer Insights
Cost: $ 1161.00 from 3 reviews
Local Move Duration: 5.25 hours from 4 reviews
Great Crew Members
| Richard, Justin A., Erik | they were nice |
| Ben, Chris, Eli | did a fantastic job of moving and setting up |
| Manny | Manny and the guys were great |
| Devon, Alex | excellent service, on time and efficient |
| Devon, Cody | removed plastic, placed furniture, and were polite |
About Texas Movers Group
Texas Movers Group was founded in 2001 and began with one truck and a small staff. Today it has over 100 staff and over 60 vehicles operating from locations in Carrollton and Austin, Texas. It remains a family-owned and operated moving company that services Austin, Dallas, Houston, and San Antonio with quality-guaranteed relocation services. Texas Movers Group promises to handle any specialty items with the utmost care and professionalism using custom crating and white-glove handling services to give you peace of mind that your valuables are safe and secure. It ensures that every truck is fully equipped with dollies, wrapping sheets, pullies, and a broom.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.48/10 | |
| Punctuality | 8.93/10 | |
| Affordability | 4.64/10 | |
| Communication | 7.4/10 | |
| Stick to Prices | 2.04/10 | |
| Speed | 9.1/10 | |
| Friendliness | 8.81/10 | |
| Will Hire Again | 8.23/10 | |
| Professionalism | 8.07/10 | |
| Conflict Handling | 3.16/10 | |
| Precision & Care | 9.1/10 |
Recent Customer Reviews Mention...
Quality “great work by movers” “blown away by how much care and attention” “Polite men helped and made sure we were happy” “just hoped for the best and had a good time” “best moving company in Texas” “Texas Movers were helpful, saved time and money” “very satisfied with the overall moving service” “both of us were impressed by how helpful they were” “provided high-quality, dependable service” “comprehensive quote and best experience” |
Punctuality “they were punctual” “they met our deadlines” “crew arrived promptly” “they were on time” “they arrived on time” “they were on time” “The movers got there a little early” “Prompt in their service” “crew was incredibly punctual” “They were prompt” |
Affordability “saved me money” “their prices are reasonable” “costs are reasonable” “thought the price was fair” “extremely expensive due to grossly low underestimate” “severe price increase on arrival” “the pricing was clear” “price came in well below all the brokers and moving companies” “prices were fair” “great fee for money” |
Communication “kept in constant contact” “They communicated their plans and checked with us” “clear and consistent communication maintained” “assisted us with packing and storage choices” “staff was very clear about all the details” “they were always there to answer questions” “movers called before they came” “constant communication from the company” “great client service” “staff was helpful and communicative” |
Stick to Prices “gave us a comprehensive quote upfront” “They changed the contract terms.” “bait and switch on a signed contract” “bait and switched out of thousands of dollars” “did not honor contractually agreed discounts” “no additional fees or hidden charges” “Price gouging on day of service” “paid more than the initial quote” “did not stick to "Not to Exceed $2100"” “estimate was $3000, ended up paying $7000” |
Speed “worked nonstop” “quick and efficient move” “did their work quickly” “Very quick” “worked nonstop” “Worked swiftly and efficiently” “They worked quickly and meticulously” “they helped unpack and cut down on time” “Guys worked fast” “Moved all of my items in a short amount of time” |
Friendliness “crew was polite” “Men were polite and ensured satisfaction” “by far the best around here” “the movers were personable” “very friendly” “the moving crew was polite” “Very helpful” “staff was pleasant” “Kind throughout the move” “they're friendly” |
Will Hire Again “would hire again” “I appreciate them” “would hire Texas Movers Group again” “would call this company again” “would use for future relocations” “had the best experience” “had a good time and helped a lot” “Went out of their way to make sure we were happy” “would hire again” “I'd like to thank the people who moved in” |
Professionalism “polite and focused crew” “ensured everything was transported and unloaded without incident” “sent professionals who did a great job” “impressed by how helpful they were” “movers conducted themselves professionally” “showed utmost professionalism” “very professional way” “did a good job” “prompt and professional” “The crew was professional throughout the entire process” |
Conflict Handling “stored everything for a day in a stressful situation” “used threats and deception instead of correcting issues” “items held hostage without update” “willing to go the extra mile” “denied damage claims despite evidence” “never sent us claim forms” “refuse to issue a refund” “Did not rectify the issue of the unexpected price hike” “they left me hanging and kept my deposit” |
Precision & Care “careful with items” “wrapped each item carefully in protective materials” “careful handling of my sensitive stuff” “everything transported and unloaded without incident” “careful with our things” “handled our fragile items with care” “handled my belongings with the utmost care” “careful to move furniture and boxes” “wrapped our things carefully and moved them with care” “Careful with my belongings” |
Pros & Cons
- Kept in constant contact
- Polite and focused crew
- Careful with items
- Movers conducted themselves professionally
- Price gouging on day of service
- Unprofessional behavior like verbal abuse and threats
- Items held hostage without update
- Price increased by about $4000 unexpectedly
Customer Insights
Cost: $ 4765.00 from 7 reviews
Interstate Move Duration: 13 days from 4 reviews
Great Crew Members
| Tommy | Tommy facilitated scheduling and information |
| Brian | Brian took charge and ensured a smooth move |
| Brian, Tommy, Michelle | especially helpful in the moving process |
| Chlomi, Bryan, Michelle | demonstrated poor conduct and unprofessionalism |
| Mark, Zack | worked quickly, courteously and efficiently |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
Overall quality of the service provided on moving day.
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
Why Hire Heavenly Moving and Storage
You should hire Heavenly Moving and Storage for a move if you want a professional and stress-free experience. Their movers are highly skilled, efficient, and take great care of your belongings. Customers have praised the crew's positive attitude and the company's communication and punctuality. Many customers have also used their services multiple times and recommend them without hesitation. With a high level of customer satisfaction, you can trust Heavenly Moving and Storage to make your move a success.
View Full Profile >>Why Hire Heavenly Moving and Storage
You should hire Heavenly Moving and Storage for a move if you want a professional and stress-free experience. Their movers are highly skilled, efficient, and take great care of your belongings. Customers have praised the crew's positive attitude and the company's communication and punctuality. Many customers have also used their services multiple times and recommend them without hesitation. With a high level of customer satisfaction, you can trust Heavenly Moving and Storage to make your move a success.
View Full Profile >>Why Hire Heavenly Moving and Storage
You should hire Heavenly Moving and Storage for a move if you want a professional and stress-free experience. Their movers are highly skilled, efficient, and take great care of your belongings. Customers have praised the crew's positive attitude and the company's communication and punctuality. Many customers have also used their services multiple times and recommend them without hesitation. With a high level of customer satisfaction, you can trust Heavenly Moving and Storage to make your move a success.
View Full Profile >>Why Hire Heavenly Moving and Storage
You should hire Heavenly Moving and Storage for a move if you want a professional and stress-free experience. Their movers are highly skilled, efficient, and take great care of your belongings. Customers have praised the crew's positive attitude and the company's communication and punctuality. Many customers have also used their services multiple times and recommend them without hesitation. With a high level of customer satisfaction, you can trust Heavenly Moving and Storage to make your move a success.
View Full Profile >>Why Hire Wildcat Movers - Dallas
You should hire Wildcat Movers - Dallas for a move if you want a professional, efficient, and reliable moving experience. Customers have praised the movers for their hard work, attention to detail, and care for their belongings. The company has received positive feedback for its customer service and responsiveness, with many customers saying they will use Wildcat Movers again for future moves. The company offers a fair value for its services, with many customers reporting that their final bill was lower than the initial estimate. Overall, customers have had a positive experience with Wildcat Movers and highly recommend the company to others.
View Full Profile >>Why Hire Heavenly Moving and Storage
You should hire Heavenly Moving and Storage for a move if you want a professional and stress-free experience. Their movers are highly skilled, efficient, and take great care of your belongings. Customers have praised the crew's positive attitude and the company's communication and punctuality. Many customers have also used their services multiple times and recommend them without hesitation. With a high level of customer satisfaction, you can trust Heavenly Moving and Storage to make your move a success.
View Full Profile >>Why Hire Wildcat Movers - Dallas
You should hire Wildcat Movers - Dallas for a move if you want a professional, efficient, and reliable moving experience. Customers have praised the movers for their hard work, attention to detail, and care for their belongings. The company has received positive feedback for its customer service and responsiveness, with many customers saying they will use Wildcat Movers again for future moves. The company offers a fair value for its services, with many customers reporting that their final bill was lower than the initial estimate. Overall, customers have had a positive experience with Wildcat Movers and highly recommend the company to others.
View Full Profile >>Ready to start your move?
The average moving cost in Wells, TX is $1,117, which is based on an analysis from 45 customer reports across 6 different moving companies. In general expect to pay somewhere between $834 and $1,429 for a typical move.
| Company Name | Median Reported Moving Cost |
|---|---|
| ATX Movers | $ 393 |
| AM Moving Company | $ 834 |
| Wildcat Movers - Dallas | $ 1,073 |
| Brazos Movers | $ 1,161 |
| Heavenly Moving and Storage | $ 1,429 |
| Texas Movers Group | $ 4,765 |
*Please be aware that the listed prices derive from historical customer feedback spanning several years and might not mirror the exact current rates of a company. Additionally, the anticipated cost range provided represents the 25th to 75th percentiles from the comprehensive reports of all Wells-based companies in our dataset.
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