PODS Moving & Storage revolutionized the moving and storage industry when they introduced portable storage containers in 1998. Based in the United States with international services in Canada, Australia, and the United Kingdom, PODS has almost 25 years of experience and currently operates in 46 states and 6 provinces with over 245 storage center locations. They are move.org's number one moving and storage company of 2023. PODS offers local and long-distance moving services, on-site storage, and packing and loading assistance. Additionally, they provide moving supplies, car shipping, and connections to trusted local labor providers. Their flexible, convenient solutions are designed with the customer in mind. For more options on moving services in Tyler, TX, check out our comprehensive list on our Tyler, TX's movers page.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Jacksonville, Henderson, Athens, Whitehouse, Gladewater, RuskShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- MoveIn Services
- Safely Ship Your Vehicle
Not Authorized
for Interstate Moves
Last Checked: 08/10/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
appears to have a predominantly negative reception among customers, with frequent complaints about poor customer service, damaged items, and deceptive practices, although there are a few instances of high praise for their reliability and team.
Recent Reviews Mention...
“PODS is very reliable and works well with my schedule”
“not a great overall experience”
“bad experience with customer service”
2. Punctuality
Nationwide Average: 8.07/10
seems to struggle with consistent timing for deliveries and pick-ups, facing numerous complaints of delays and late arrivals despite several reports of on-time service.
Recent Reviews Mention...
“pod was delivered late”
“drop off and pick up were on time”
“Delays in arrival, pick up, and drop off”
3. Affordability
Nationwide Average: 7.69/10
is generally perceived as expensive with numerous complaints about high and unexpected costs, though there are isolated mentions of it being a cheaper option than traditional movers.
Recent Reviews Mention...
“rate for storage was unreasonably high”
“overcharged our credit cards”
“price to move exceeds new apartment rent”
4. Communication
Nationwide Average: 7.53/10
appears to struggle significantly, with numerous customers experiencing difficulties such as poor response times, lack of clarity, and ineffective customer service, although a few reports highlight satisfactory interactions and effective scheduling processes.
Recent Reviews Mention...
“no info provided on how to file a claim”
“they could not contact me efficiently”
“works well with my schedule”
5. Stick to Prices
Nationwide Average: 5.99/10
consistently fails to adhere to their initial quotes, often resulting in overcharges and unexpected fees for their customers.
Recent Reviews Mention...
“kept overcharging and had to request refunds”
“charge for work not completed”
“amount charged was far above the estimate”
Customer Insights
Cost: $ 2295.00 from 4 reviews
Great Crew Members
| Drivers | the drivers were honorable |
| William Brown | went out of his way during delivery and pickup |
| Jarvis | Jarvis made a stressful day much better |
| Quinn | Quinn was helpful on the phone |
| Nathaniel Jones | Awesome job and great interpersonal skills |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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