As a moving and storage company, PODS Moving & Storage has been a leader in the industry for nearly 25 years. Operating from the heart of Texas, their wide range of services, including moving, storage, car shipping, moving supplies, and packing, reaches across the United States. They pride themselves on offering personalized solutions that address each customer's unique needs, ensuring they provide one of the most flexible and convenient moving services in Temple, TX. Over the years, they have received numerous recognitions and awards, including being named as the '#1 moving and storage company of 2023' by Move.org for their innovative solutions and outstanding customer support.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Copperas Cove, Harker Heights, Belton, Hewitt, Gatesville, RobinsonShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Store at Our Facilities
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Small Container Moving
- Large Container Moving
Not Authorized
for Interstate Moves
Last Checked: 08/09/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage is highly criticized for its poor service and is not recommended by those who have used it.
Recent Reviews Mention...
“great experience”
“Easy and smooth experience”
“Outstanding customer service and product for the price.”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage consistently fails to meet scheduled times and delivery deadlines.
Recent Reviews Mention...
“they were extremely late”
“Dave was on time”
“very prompt”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is criticized for not being upfront and honest about the costs.
Recent Reviews Mention...
“5 stars for a lower rate.”
“not upfront and honest about the costs”
“it was worth the money”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage is criticized for its lack of responsiveness, extremely long hold times, difficulty in reaching staff, and failing to provide updates to customers.
Recent Reviews Mention...
“PODS kept me informed the entire time”
“didn't respond to any of my requests”
“customer service is non existent”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage has mixed reviews, facing criticism for deceptive charging practices, though some customers report satisfactory resolutions with reimbursements.
Recent Reviews Mention...
“have deceptive practices with regard to charging”
“IT IS A SCAM”
“did not stick to quoted service dates”
Great Crew Members
Kirk | Kirk in Waco was wonderful |
Dave | Dave was great! |
DAVE | extremely helpful with accommodating our request |
Dave | Dave was awesome in his craft of moving |
Dave P. | best driver, managed complicated driveway perfectly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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