PODS Moving & Storage has been in the business for nearly 25 years and pioneered the concept of portable storage containers. They offer services for both moving and storage with multiple container sizes, flexible scheduling, and the ability to load and unload belongings on your own time. Recognized by Move.org as the best moving and storage container company of 2023, they have made over 6 million moves including 1.5 million long-distance ones. PODS also provides additional services like car shipping, supply of moving supplies, and connection with reliable local labor providers. To learn more about the movers in the area, you can check the list of trusted movers in New Braunfels, TX. They have more than 245 storage center locations across 46 states and 6 provinces.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: San Marcos, Kyle, Seguin, Gonzales, Yoakum, LulingShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
- Move In Services
- Support for every step of your move
Not Authorized
for Interstate Moves
Last Checked: 08/07/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage generally provides excellent service and convenience, though a few customers have expressed significant dissatisfaction.
Recent Reviews Mention...
“incredible experience with the move”
“Moving with Pods was super easy and convenient”
“Excellent service from beginning to end”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage generally delivers on time, despite a few instances of schedule changes and delays.
Recent Reviews Mention...
“everything arrived according to schedule”
“Driver was on time.”
“The estimated time window was accurate”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage has mixed reviews with some customers finding their services competitively priced or even cheap with discounts, while others criticize the company for being overly expensive due to additional fees, unexpected charges, and billing policies.
Recent Reviews Mention...
“got the discount, they became competitive”
“reasonable price”
“cost effective method for my move”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage generally excels with many reports of clear, helpful, and efficient interactions, though a significant minority of customers have raised concerns about issues like poor telephone support and inconsistent customer service experiences.
Recent Reviews Mention...
“They made rescheduling easy”
“Communication was clear and easy”
“Poor telephone support”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage frequently fails to maintain consistent billing, often charging customers unexpected fees and not honoring initial quotes.
Recent Reviews Mention...
“billing system doesn't even work”
“will not honor their contracts”
“no explanation or assurance about shipping issues”
Great Crew Members
Eric Andreasen | helped tremendously and made rescheduling hassle-free |
Uncle | "Uncle" was incredibly friendly and helpful |
Mark | Uncle Mark made the experience easy |
Mark | Mark was fantastic and took great care with our belongings |
Eric | Eric went above and beyond for stability and safety. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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