With operations extending since 1997, U-Pack has been a reputable long-distance moving company located in Fort Smith, Arkansas. The company offers a range of services including long-distance moving, military moves, cross-country moves, senior moving, student moves, job relocation, and even small moves. Its vast nationwide network includes coverage for homes of all sizes. U-Pack stands out with its unique service options like storage and guaranteed transit, ensuring the fuel costs are included in their rates thereby making it a budget-friendly choice. Their team--comprised of knowledgeable consultants and backed with online tools and resources for moving services in San Antonio, TX--facilitate a convenient and simple long-distance moving experience for its customers.
U-Pack
About U-Pack
Additional Cities Served: New Braunfels, Schertz, Cibolo, Seguin, Universal City, Live OakShow More >
Moving Services
- Long Distance Moving
- Military Moves
- Cross Country Moving
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
- Household Goods Moving Services
- Compare Moving Services
- Free Moving Quote
Awards
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Summarized Review of U-Pack
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
U-Pack generally delivers an outstanding customer experience characterized by friendly staff, seamless processes, and professional service, with only a few reports of dissatisfaction regarding delays and expectations not being met.
Recent Reviews Mention...
“staff was very friendly and helpful”
“Another seamless move with UPack”
“The process is so simple and smooth”
2. Punctuality
Nationwide Average: 8.07/10
U-Pack generally receives high praise for their timely arrivals, pick-ups, and deliveries, with most customers experiencing services exactly as scheduled, despite a few isolated incidents of significant delays.
Recent Reviews Mention...
“was picked up as scheduled”
“U-Pack showed up on time”
“it couldn't have gone any easier from initial call to pickup”
3. Affordability
Nationwide Average: 7.69/10
U-Pack is consistently praised for being the most economical and cost-effective choice for long moves, frequently offering the best pricing and value compared to competitors and other moving options.
Recent Reviews Mention...
“Most economical way to do long moves”
“it was cost effective”
“the least expensive option and saved money on both ends”
4. Communication
Nationwide Average: 7.53/10
U-Pack generally receives high praise for its customer service, accessibility, and willingness to help, despite a few reports of confusion and poor communication from some agents.
Recent Reviews Mention...
“great service”
“always readily available by phone when we had questions”
“great staff and people who listen”
5. Stick to Prices
Nationwide Average: 5.99/10
U-Pack generally excels with most customers praising them for no hidden fees, charging only for used space, and adhering to initial quotes, though a few reports mention unexpected quote changes.
Recent Reviews Mention...
“costs are based on trailer usage as expected”
“didn't charge me for the extra storage”
“the price I paid was the price they gave me”
Customer Insights
Cost: $ 3673.00 from 4 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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