PODS Moving & Storage, also known as Portable On Demand Storage, is an industry leader in moving and storage founded in 1998. With nearly 25 years of experience, it has accomplished over 6 million moves including 1.5+ million long-distance moves. The company provides a level of flexibility and control in moving and storage with services like built-in storage, adjustable scheduling, multiple container sizes, and connection to trusted local labor providers, which other moving methods lack. As one of the many movers in San Antonio, TX, it also offers car shipping and has 245+ storage center locations servicing 46 states and 6 provinces in the US and Canada, as well as International services in Canada, Australia, and the United Kingdom. The company prides itself in providing personalized solutions tailored to customer's needs.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Cibolo, Seguin, Converse, Universal City, Boerne, Leon ValleyShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Car Shipping
- Moving Supplies
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
- Safely ship your vehicle
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage has predominantly negative reviews, with customers expressing severe dissatisfaction and labeling it as the worst moving experience, though there are a couple of exceptions where the service was deemed fine or excellent.
Recent Reviews Mention...
“Great experience”
“Made the move a breeze”
“they don't care about customer service”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage consistently fails in meeting delivery and pickup schedules, leading to significant delays and unfulfilled promises.
Recent Reviews Mention...
“POD drivers showed up on time”
“sent pickup driver to the wrong place twice”
“We're a week behind”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage generally disappoints customers with unexpected costs and fees, despite some finding their prices reasonable.
Recent Reviews Mention...
“most cost efficient by far”
“cheaper option”
“extremely expensive due to extra fees”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage appears to overwhelmingly struggle with poor customer service, characterized by bad communication, inadequate support, and significant mismanagement issues, despite a couple of exceptions where customers experienced satisfactory interactions.
Recent Reviews Mention...
“they lie and conspire with each other”
“excellent customer service”
“easy to coordinate with”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage has a reputation for dishonesty, advising customers to get smaller pods only to charge for larger ones later, and failing to adhere to pickup and delivery schedules.
Recent Reviews Mention...
“charged additional fees contrary to initial agreement”
“Promised weight tickets never provided.”
“price from the original quote went up 25%”
Customer Insights
Cost: $ 899.00 from 13 reviews
Interstate Move Duration: 10 days from 3 reviews
Great Crew Members
| Ulysses | tried really hard to assist |
| George | manager was friendly and the best |
| Roblas Moving services | they provided great loading/unloading help |
| Stacey | Stacey was very helpful and supportive. |
| Mike, Tommy | Mike helped secure items, Tommy was responsive |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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