First Responders Moving

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First Responders Moving
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based on 606+ data points
Circle Info

About First Responders Moving

Founded in 2011, First Responders Moving is a moving company based in San Antonio, Texas. Staffed by active or former first responders from the fire department, law enforcement, and military backgrounds, this company provides both residential and commercial moving services in San Antonio, TX. Firefighter-owned and operated, First Responders Moving ensures customer trust, professionalism, and attention to detail. They provide clients with their own account page to manage moving details, advanced technology for on-site move management, and a dedicated Relocation Manager to ensure smooth coordination throughout the process.

Moving Services

  • Residential Moving
  • Commercial Moving
  • Interior Designer Services
  • LaborOnly Services
  • Local Moving
  • LongDistance Moving
  • Packing Services
  • Storage Services
  • Furniture Moving
  • Appliance Moving

Texas Moving License

Active

Last Checked: 12/09/21

The TXDMV regulates moving companies that operate within the state of Texas.

USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 09/11/24

USDOT

2133539

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in San Antonio, TX 2023 award

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Summarized Review of First Responders Moving

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.64/10

Nationwide Average: 8.44/10

Comment Dots

provides generally exceptional and professional moving services with instances of dissatisfaction primarily related to damage and unprofessional behavior experienced by a minority of customers.

Reviews Mention icon

Recent Reviews Mention...

poor overall service

moved us without any issues

very pleased with the service

2. Punctuality

6.4/10

Nationwide Average: 8.07/10

Comment Dots

generally maintains good timeliness, although there are noticeable instances of lateness and no-shows that detract from their overall punctuality.

Reviews Mention icon

Recent Reviews Mention...

moving slowly implies lateness

could not get a hold of anybody.

the guys were prompt

3. Affordability

5.87/10

Nationwide Average: 7.69/10

Comment Dots

receives mixed reviews with some praising its competitive pricing and discounts while others criticize it for charging more than initial quotes and high move costs.

Reviews Mention icon

Recent Reviews Mention...

they charge during the time items held.

overpriced for the service they provide

Great price with the military discount

4. Communication

5.3/10

Nationwide Average: 7.53/10

Comment Dots

presents a mixed sentiment with instances of exceptional customer service counterbalanced by numerous complaints about unresponsiveness and poor communication practices.

Reviews Mention icon

Recent Reviews Mention...

could not get a phone call or email returned.

unable to get anyone on the phone despite multiple attempts

great communication

5. Stick to Prices

4.37/10

Nationwide Average: 5.99/10

Comment Dots

generally receives mixed feedback, with customers experiencing both consistent pricing and significant discrepancies between quoted and final costs.

Reviews Mention icon

Recent Reviews Mention...

did not stick to quoted prices

our estimate was accurate

did not receive the agreed settlement amount

Customer Insights icon

Customer Insights

Local Move Duration: 4.5 hours from 11 reviews

Great Crew Members icon

Great Crew Members

Jacob, Javon, Chrishandled multi-location service well, hardworking and efficient
Jacob Shelley, Jesus Pena-NFR, Chris Penafriendly, fast, and efficient
Alex, Melvin, Jacobhappy to do everything asked without any issues
Jacob, Novangreat communication and work ethic
Jacob, Alex, Lotothey were awesome and efficient
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact First Responders Moving

Location
11889 Starcrest Dr, San Antonio, TX, 78247
Phone
(210) 616-1020
Link
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