PODS Moving & Storage started out as Portable on Demand Storage in 1998, pioneering the portable storage container concept. This industry leader based in the U.S. has been serving customers for nearly 25 years, with over 3,000 employees in the U.S. and Canada. It has expanded its services internationally to the U.K., Canada, and Australia. Providing a comprehensive moving experience, the company offers various container sizes, adjustable scheduling, on-site storage, and can connect you to local labor providers for packing and loading assistance. The company is also equipped to handle car shipping and provides other resources to make your move easy and convenient. PODS provides moving and storage solutions at local, long-distance, and international levels, with PODS City Service for urban environments and commercial moving and storage services. If you're looking for dependable Round Rock, TX movers and packers, consider exploring more options in the city.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Georgetown, Pflugerville, Leander, Hutto, Buda, ManorShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Safely ship your vehicle
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
experiences a polarizing reception, with an almost equal spread of customers praising their professional, efficient service and value, while a significant number express severe dissatisfaction with customer service, scheduling issues, and overall management.
Recent Reviews Mention...
“Never had poorer customer service.”
“had a good experience”
“had great overall experience with the service”
2. Punctuality
Nationwide Average: 8.07/10
experiences significant inconsistencies, with multiple reports of delayed or missed pick-ups and deliveries despite some instances of on-time service.
Recent Reviews Mention...
“they changed the delivery date without notice”
“Failed to pick up PODS as promised multiple times.”
“deliveries were on time”
3. Affordability
Nationwide Average: 7.69/10
has mixed reviews with some customers appreciating its competitive pricing and refunds for unused services, while a significant number of others criticize it for unexpected charges, overcharging, and overall high costs.
Recent Reviews Mention...
“good price and even partial refund for unused services”
“charged me the original full price”
“great value”
4. Communication
Nationwide Average: 7.53/10
repeatedly struggles with providing consistent and effective customer service, highlighted by numerous accounts of unresponsiveness, misinformation, and overall poor experiences, despite a few instances of excellent service and helpful interactions.
Recent Reviews Mention...
“I cannot reach any human being at PODS”
“Poorer customer service.”
“extremely helpful every time I called”
5. Stick to Prices
Nationwide Average: 5.99/10
frequently fails to honor their initial quotes with multiple instances of overcharging, unexpected fees, and billing issues according to customer experiences.
Recent Reviews Mention...
“denied any refund”
“Did not stick to the service agreement”
“wouldn't deliver as quoted ”
Customer Insights
Cost: $ 1614.00 from 8 reviews
Interstate Move Duration: 8 days from 4 reviews
Great Crew Members
| Ken | Ken McGee did an amazing job |
| great, super | had a gal and a guy that were super |
| Steve | Steve was thanked for the pick-up |
| Jesse | Great Job positioning two Pods side by side expertly |
| Accurate firefighter movers | commended for knowing about POD size limitations |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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