Compass Self Storage is a one-stop-shop for all storage needs with multiple locations across the United States. They offer a range of services, including personal storage, business storage, boat & RV storage, pharmaceutical storage, and climate-controlled storage. Compass Self Storage acts as a storage concierge service, providing packing and moving supplies, arranging truck rentals, and contacting expert moving services in Rockwall, TX on behalf of clients. They prioritize customer satisfaction, with clean, secure, and easily accessible facilities jam-packed with amenities such as climate-controlled units, digital surveillance, and secure entry access.
Compass Self Storage
About Compass Self Storage
Additional Cities Served: Fate, Royse City
Moving Services
- Packing Supplies
- Truck Rental
- Moving Services
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Summarized Review of Compass Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.91/10
Nationwide Average: 8.44/10
Compass Self Storage is viewed negatively by customers for frequent rate increases, lack of climate-controlled facilities, and not providing value for money.
Recent Reviews Mention...
“Perfect service”
“great service”
“staff were very helpful and the process was easy”
2. Affordability
7.66/10
Nationwide Average: 7.69/10
Compass Self Storage has received mixed reviews, with concerns about frequent rate increases overshadowing their competitive pricing on climate-controlled units.
Recent Reviews Mention...
“super affordable”
“Helped get us in an affordable unit quickly.”
“prices were affordable”
3. Communication
9.43/10
Nationwide Average: 7.53/10
Compass Self Storage has mixed reviews, with complaints about unreturned calls but also praise for outstanding customer service.
Recent Reviews Mention...
“Very smooth and easy process”
“Rick provided excellent customer service.”
“great customer service and very helpful”
4. Stick to Prices
2.16/10
Nationwide Average: 5.99/10
Compass Self Storage consistently fails to maintain initial quotes, frequently raising prices without prior notification, leading to widespread distrust among its customers.
Recent Reviews Mention...
“charged for a missing item that was never provided”
“rate jumped almost 100% over my time”
“prices kept increasing unexpectedly”
Customer Insights
Cost: $ 280.00 from 3 reviews
Great Crew Members
| Andrew | Andrew was super helpful |
| Rick | Rick has been very helpful in our truck rentals. |
| Ric | helpful and kind |
| Ric | so very helpful and considerate |
| Ric | Ric the manager was great in assisting. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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