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| P.O Box 2753, McAllen, TX, 78501 | |
License Info
| |
| Residential Moving Services, Local Moving, Packing & Unpacking See More |
| 4206 S Ware Rd, McAllen, TX, 78503 | |
License Info | |
| Residential Moves, Commercial Moves, Long Distance Moves See More |
| 1200 E Laurel Ave, McAllen, TX, 78501 | |
| Local moving services, Long distance moving services, International moving services See More |
based on 558+ data points
| 5327 Sugar Rd, Edinburg, TX, 78539 | |
| Large Single Items Moving, Entire Households Moving, Offices Moving See More |
based on 85+ data points
| 2404 Wilson Rd, Harlingen, TX, 78552 | |
License Info
| |
| Local Moving, Long Distance Moving, International Moving See More |
based on 443+ data points
| 4005 US-83 BUS, McAllen, TX, 78501 | |
| Local moving, Long-distance moving, Cross-country moving See More |
based on 168+ data points
| 101 S Bowie St, San Benito, TX, 78586 | |
License Info | |
| Residential Moving Services, Apartment moves, Home moves See More |
About Rockstar Moving Company
Rockstar Moving Company believes in treating every customer like its namesake, a rockstar. Whether you’re moving a home or an office, it provides an exceptional customer experience with a wide range of moving services to help you get to your destination. Rockstar caters to both home and business moving needs, offering local and long-distance moves, along with packing and unpacking options and liability coverage to protect your move. Rockstar’s trucks are equipped with extra boxes and packing supplies to help you box up any items that may need packing at the last minute. This McAllen moving company is here to make your move seamless and hassle-free, so you can focus on settling in post-move. If you're interested in more customer-recommended movers in McAllen, TX, you can visit our city page for more information.
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.64/10 | |
| Punctuality | 9.4/10 | |
| Affordability | 9.12/10 | |
| Communication | 8.99/10 | |
| Stick to Prices | 8.23/10 | |
| Speed | 9.62/10 | |
| Friendliness | 9.81/10 | |
| Will Hire Again | 9.56/10 | |
| Professionalism | 9.62/10 | |
| Conflict Handling | 6.67/10 | |
| Precision & Care | 9.67/10 |
Recent Customer Reviews Mention...
Quality “great work by movers” “Best experience with a moving company” “team was very professional” “highly recommend Rock Star Moving Company” “great attitudes and careful work by movers” “very professional and kind” “Albert and his crew are simply the best” “missing blankets and a cancelled appointment” “Overall excellent service” “great overall moving service” |
Punctuality “showed up as scheduled” “completed on time as promised” “Showed up slightly before scheduled time” “they were prompt even when I had to change the time” “cancelled my 12pm appointment and did not show up” “they were punctual” “arrived in time” “punctual” “Albert is dedicated to being timely” “They were punctual” |
Affordability “got a fair price” “Best rates among quotes received” “Great price” “their prices are very high” “the price is great” “prices are very reasonable” “price was very reasonable” “extremely Affordable as compared to other companies” “Reasonable price suggests affordability” “high quality and affordable movers” |
Communication “made sure I was relaxed in the process” “setting up a date and confirmation follow up” “Albert was super easy to deal with” “sent a cancellation text with no prior notice” “helpful to come to a solution” “extremely courteous” “they forgot the appointment” “office, you get to speak to a friendly professional man” “They were communicative” “informative over the phone and awesome response time” |
Stick to Prices “was true to his word on price” “boss set up more people and discount” “did not try to cheat by wasting time” “quoting their services and reviewing their scheduling process” “not a scam, implies pricing honesty” |
Speed “quick at moving” “able to move out our 2 bedroom apartment in less than 2 hours” “unloaded the truck in half the expected time” “finished sooner than I had expected” “finished in record time” “quick during the move” “efficient” “worked diligently to get the job done fast” “incredibly fast” “worked quickly” |
Friendliness “they were both helpful above and beyond” “extremely professional and very friendly” “Respectful with great attitudes” “kind” “flexible and kind throughout the process” “Extremely professional and courteous” “nice workers” “described as very nice” “friendly professional man in the office” “the movers were courteous” |
Will Hire Again “cannot recommend them high enough” “will never go elsewhere for future moving needs” “will call on them again if I ever need to move” “would definitely use them again” “Would never move without RockStar again” “will definitely hire this company in the future” “recommend this company and would hire again” “would not hire again due to cancellation and accusations” “Excellent service implies would hire again” “will hire again” |
Professionalism “helpful above and beyond what was expected” “extremely professional and handled everything with care” “team was very professional” “Albert runs a top-notch business” “very professional” “professional and very knowledgeable” “Extremely professional” “very professional and experienced” “professional moving services” “Very professional crew.” |
Conflict Handling “did not attempt to resolve the issue with missing blankets” “went above and beyond during a rainy situation” “Will go above and beyond to help you during your move” “worked hard to rectify the problem” “always willing to go the extra mile” “They went above & beyond to accommodate my special circumstance” |
Precision & Care “they packed with much care” “handled everything with care” “careful with every piece of furniture” “Super careful with items” “careful with moving a piano, a fridge, and bulky things” “Treat your stuff gently” “took excellent care of my belongings” “handled the move well without issues mentioned” “very careful with our home and items” “real good care of our stuff” |
Pros & Cons
- Extremely professional in handling belongings.
- Punctual, often arrives before scheduled time.
- Highly careful and respectful with heavy and fragile items.
- Fair pricing and provides excellent value for the service.
- Rare cases of cancellations without prior notice.
- Occasional issues with missing blankets not addressed.
- Some complaints regarding the efficiency of packing, taking longer than expected.
- Infrequent mentions of slightly higher prices compared to expectations.
Great Crew Members
| Oliver, Alan, David | extremely professional and very friendly |
| David, Oliver | they packed and unloaded with much care |
| Jorge, Mike | Awesome, careful, and respectful |
| Albert, George | Albert and George made the move easy and gave helpful tips |
| George, Blaze | awesome guys during the move |
About Chapa's Moving Service
If you’re moving in or out of San Antonio or the Rio Grande Valley, Chapa's Moving Service can offer you an exceptional moving experience with its high standards of quality and professionalism. With over 40 years of experience in the moving industry, Chapa's Moving Service has what it takes to get you moved with the stress. It prides itself on having helped thousands of families and businesses across South Texas and the surrounding areas with their moving needs. This means that if you are looking for movers in McAllen, TX, Chapa’s offers streamlined moving services, including residential, commercial, local, long-distance, and piano moves, plus packing and storage. Hiring a full-service moving and storage company allows you to focus on other aspects of your move while a team of professional movers takes care of the entire moving process from start to finish. You won’t have to lift a finger!
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.44/10 | |
| Punctuality | 9.43/10 | |
| Affordability | 8.94/10 | |
| Communication | 8.91/10 | |
| Stick to Prices | 8.35/10 | |
| Speed | 9.62/10 | |
| Friendliness | 9.64/10 | |
| Will Hire Again | 9.38/10 | |
| Professionalism | 9.31/10 | |
| Conflict Handling | 5.59/10 | |
| Precision & Care | 9.13/10 |
Recent Customer Reviews Mention...
Quality “They did an exceptional work” “packers are among the best we've had” “couldn't have asked for more” “great work by movers” “they were attentive and provided the service I wanted” “fantastic experience with Chapa's Moving Company” “Chapas made the moving process easy” “Very professional and proficient” “absolutely recommend them” “very professional and took good care of items” |
Punctuality “they were on time” “arrived on time” “punctual” “on time” “On time” “arrived precisely at appointment time” “arrived 10 minutes before” “The men arrived promptly” “they were on time” “movers arrived on time” |
Affordability “good value on cost” “still you couldn't beat the price” “their prices are competitive” “no hidden fees and no upcharging” “The price was great” “price was very reasonable” “Great value for the service” “not cheap for sure” “the price was fair” “price was in my price range” |
Communication “good communication” “communicated with me every step” “answered any questions we had” “Best customer service.” “great communication” “great communication, called day before and when en route” “James has been exceptional” “James had been very responsive” “were friendly and responsive” “They called to confirm the move beforehand” |
Stick to Prices “no up charging” “true to their commitment on costs” “No mention of price changes or issues” “Move was done exactly as promised” “helped without having to charge” “they rush to get it done within the 2-hour frame” “paid the same as my quote” “Accurate quote, no added on charges” “No extra charge for last-minute changes” “exactly what I was quoted” |
Speed “Quick, efficient” “worked very hard on loading and unloading” “efficient & fast” “worked fast during the move” “move was very quick” “packed and wrapped up all the furniture in just 1.5 hours” “Didn't stop once for a break” “Were very quick and efficient” “guys were fast” “Finished job efficiently” |
Friendliness “courteous” “they are friendly” “the guys were great” “fun to work with” “very friendly and respectful” “the movers were very polite” “staff is really professional and friendly” “Don, Jose, and Paco helped tremendously” “Just all-around great service.” “friendly, helpful” |
Will Hire Again “Will be using the same crew again” “very pleased with the service” “couldn't have asked for more” “would hire again” “highly recommend Chapa's Moving” “will definitely be using them again” “Highly recommend” “would recommend Chappas” “Two thumbs up for Chapa” “would absolutely recommend them” |
Professionalism “Were very professional” “very professional and friendly” “team was professional, efficient” “very professional movers” “Very professional and proficient” “professional and super helpful” “Organized, friendly, helpful” “crew is professional” “polite and showed great professionalism” “extremely professional” |
Conflict Handling “James went above and beyond to make it right” “always go above and beyond” “willingness to work with us” “made an effort to assist without cost” “eventually fixed damages after several contacts” “do not want to take responsibility” “gave everything they had to solve my problem” “the owner offered to cooperate in investigations” “do not honor claims filed” “Claim was denied and I was not informed about additional insurance.” |
Precision & Care “Took pride in their job” “they took care of my furniture” “careful with my belongings” “handled everything with care” “protected everything during the move” “very experienced in handling our furniture without any damages” “wrapped everything for protection and had no damage” “extremely careful with items” “Took care of the furniture and protected glasses” “know how to take care of personal belongings” |
Pros & Cons
- Highly professional and efficient in their work
- Always on time, often arriving early
- Excellent communication with customers
- Competitive pricing without hidden fees
- Rare cases of damaged belongings
- Infrequent issues with scratched furniture and walls
- Occasional late arrivals due to staffing issues
- Some reports of overcharging beyond quoted bid
Customer Insights
Local Move Duration: 4 hours from 17 reviews
Great Crew Members
| David | David was helpful during the move |
| Chapas | Chapas made the moving process easy and were great |
| Chapa | impressed I tipped them both a $100.00 |
| Don, Jose, Paco | helped us tremendously and were amazing |
| John | helped with heavier items willingly |
About Jones Moving & Storage - McAllen
Moving is a tough business but Jones Moving & Storage makes it look easy with full-service solutions for all your moving needs. As an agent of Mayflower Transit, Jones Moving & Storage has a nationwide network of resources to ensure that your precious belongings are in the best care no matter where you’re moving to in the Rio Grande Valley or beyond. It also provides logistical solutions to and from its warehouse that is designed specifically to store furniture and have it moved between your residences. Jones Moving & Storage is highly capable of handling all kinds of moves including residential and commercial relocations and even vehicle transport. It is also licensed and insured for local, long-distance, and even international moves, providing a level of service that matches some of the best moving services in Brownsville, TX, so it can handle your move, near or far.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.46/10 | |
| Punctuality | 8.34/10 | |
| Communication | 7.09/10 | |
| Speed | 8.77/10 | |
| Friendliness | 8.36/10 | |
| Will Hire Again | 8.04/10 | |
| Professionalism | 8.52/10 | |
| Precision & Care | 8.41/10 |
Recent Customer Reviews Mention...
Quality “staff was rude and verbally abusive” “Fast service was provided” “they were accurate with the estimated time of arrival” “Great customer service and staff professionalism” “Fridge working GREAT and left everything clean” “Great service and very professional” “professional, fast and very helpful” “Great service delivery by the crew” “service was professional and exceeded expectations” “delivered with professionalism and care” |
Punctuality “they were accurate with the estimated time of arrival” “Crew delivered on time” “gave me at least 20 minutes heads up” “very efficient” “gave me a call within the arrival window before coming” “Gino and Lupe were on time” “they arrived right on time” “Gave me a call the day before and the day of” “claim no one was home despite housekeeper present” |
Affordability “another mover was $10,000 less for same service” “well priced for the job involved” |
Communication “rude verbal abuse implies poor communication” “able to answer any questions that I had” “answered questions well” “contacted me when ready to deliver” “Katie provided excellent customer service” “girls on the phone were very uncooperative and rude” “gave me a call the day before and day of delivery” “truly thankful for Katie's excellent customer service” “Called to remind and provide arrival window” “ridiculous customer service and rude communications” |
Speed “Move completed quickly” “movers were fast” “they were quick, efficient” “very efficient” “installed my oven in 10 minutes” |
Friendliness “staff was rude and not courteous” “They are friendly” “Very courteous” “they are friendly” “two guys who did a great job today” “crew was very helpful” “very friendly and kind during assembly” “were very professional” “they are friendly” “uncoperative and rude on the phone” |
Will Hire Again “don't recommend” “would definitely hire again” “would hire again” “happy to find another mover implies would not hire again” “would highly recommend and hire again” “GREAT work guys” “So happy with Truck ID Gino” “would hire Gino and Charlie again” “would hire again due to positive experience” “Very happy with the service” |
Professionalism “staff was rude implies unprofessionalism” “very professional staff” “team was professional” “crew member was professional” “crew explained the installation professionally” “professional conduct during setup process” “crew was very professional” “were very professional” “very professional” “Joe and Charlie looked professional and knew what they were doing” |
Precision & Care “they installed the fridge with care” “handled the product with care” “handled items carefully” “double checked all the appliances with me” “careful with our furniture” |
Pros & Cons
- Professional and courteous staff
- Efficient and quick service
- Careful handling and installation of items
- Accurate with estimated time of arrival
- Some cases of rude and unprofessional behavior
- Issues with customer service over the phone
- Comparatively higher price for the same service
- Rare instances of poor communication
Great Crew Members
| Gino, Charlie | Gino and Charlie were very helpful |
| Gino | did a great job today |
| Jones, Milo | assembled everything, took the trash, very knowledgeable |
| John Flores, Marcus Madaz | friendly and professional installation service |
| Joe, Charlie | Joe and Charlie did great work, were professional |
About Lui Lui Moving Services
Lui Lui Moving Services is a locally owned and operated company in Edinburg serving the Rio Grande Valley with efficient home and business moves. Whether you're moving to a different Texas city or a different state, this team of knowledgeable and friendly movers will take care of everything for you. They understand that your possessions are important to you and will do everything to protect them from damage. When you book a move with this company, you can be confident that your belongings will be treated with utmost honesty and respect. As a notable moving service provider close to the trusted rankings of the best McAllen, TX movers, Lui Lui Moving Services has other locations in Harlingen and Brownsville, offering 24/7 availability 365 days a year. It is ready to help you at any time – day or night, weekday or weekend. See how much it will cost to move your belongings safely and securely. Get a free moving estimate today.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.89/10 | |
| Punctuality | 8.93/10 | |
| Affordability | 8.38/10 | |
| Communication | 6.48/10 | |
| Stick to Prices | 5.73/10 | |
| Speed | 9.3/10 | |
| Friendliness | 8.6/10 | |
| Will Hire Again | 8.71/10 | |
| Professionalism | 8.61/10 | |
| Conflict Handling | 2.53/10 | |
| Precision & Care | 7.48/10 |
Recent Customer Reviews Mention...
Quality “everything I owned was damaged” “no stars if possible, but had to choose one” “Good service” “Punctual, attentive, fast, efficient, and highly satisfied with service” “amazing work by movers” “These guys are great” “expected better service” “great moving service” “great value for the service provided” “This moving company is top notch!” |
Punctuality “They were punctual” “they said they arrived earlier” “quick appointment, very punctual” “Arrives one time” “they were on time” “prompt in making the appointment and called before arrival” “they were actually early” “showed up on time” “Service was prompt” “They were very punctual” |
Affordability “described as affordable” “they're very affordable” “prices are reasonable” “pricing was great and reasonable” “they quoted $2700 more than other movers” “price very reasonable” “very reasonable price” “price was very affordable” “great value” “Great price implies very affordable” |
Communication “company has not responded to my resolution requests” “GREAT customer service” “scheduling process flows smoothly” “Noted good communication.” “attitude of the owner” “very poor communication” “great customer service” “making a claim against their insurance” “Responded fast” “great customer service” |
Stick to Prices “scam by owner” “hourly rate quoted ahead of time and consistent” “the hourly rate is quoted ahead of time and no difference seen” “quote you one price and hit you with a big bill” “quoted price was similar to prior move cost” |
Speed “barely moved everything in the two hours” “work was efficient” “Fast and efficient move” “everything is done slowly” “3 hours flat shows speediness” “workers are ... efficient” “get the job done on time or before” “service is fast” “very quick” “were pure class and didn't take their time” |
Friendliness “one mover tried to be careful, others not” “Great group indicates friendliness” “left a $40 tip for the friendly service” “all 3 were very friendly” “respectful” “Brando and Eduardo were friendly” “were friendly” “Rivaldo and Eduardo were brilliant” “Brando and Eduardo are awesome workers” “Professional and great job” |
Will Hire Again “would not hire this company again” “do not recommend this company at all” “definitely using Lui Lui Moving Services from now” “would hire again” “Definitely will use again” “Will use again” “will not hire them again” “would hire again” “would definitely keep on our books” “Will use them again” |
Professionalism “driver was unprofessional and taking off shirt” “very professional” “described as professional” “very professional” “service is professional” “group of men were very professional” “very professional” “very professional and knowledgeable” “great work by movers” “Very professional” |
Conflict Handling “company has not resolved damage issues” “did not right the wrong regarding missing boxes” “will be making a claim, indicating issue wasn't resolved” “came back and fixed issue quickly” “owner refused to address the issues” “failed to correct their mistake satisfactorily” |
Precision & Care “did not use blankets to protect furniture” “damaged my furniture in front of me” “extremely careful with our items” “They treated my stuff like their own” “workers are ... careful” “handled everything with care nothing was broken” “extremely careful with my items” “did not damage any of the walls” “handled big items great” “nothing broken or lost” |
Pros & Cons
- Efficient and fast moving services
- Affordable and reasonable pricing
- Professional and friendly staff
- Punctual and attentive to scheduling
- Lack of care with furniture and items
- Unresolved damage issues
- Sometimes unprofessional behavior (e.g., taking off shirt)
- Some cases of slower than expected moves
Customer Insights
Hourly Minimum: 2 hours from 3 reviews
Local Move Duration: 2.5 hours from 8 reviews
Great Crew Members
| Brando, Eduardo | Brando and Eduardo did great work |
| Brando, Eduardo | they did an excellent job |
| Brando,Eduardo | Brando and Eduardo were efficient and professional |
| Brando, Eddie | efficient friendly best movers |
| Valdo, Brandon | Deserve everything they were paid and more |
About Jones Moving & Storage Company
Jones Moving & Storage is your local Rio Grande Valley Mayflower agent. Founded in 1922, this company has been a part of the Mayflower family since 1934. Over the years, they have earned a reputation as one of the most dependable movers in Brownsville, TX. Jones Moving & Storage provides personalized service for every customer, whether it's for a small studio move or a complex corporate relocation. Located in Harlingen, Jones Moving & Storage is capable of assisting with in-state, interstate, or even international relocations. Additionally, this team offers commercial and residential storage in their 40,000-square-foot dry goods warehouse. This is an ideal solution for storing belongings during a move or for those extra pieces of furniture you need to get out of the way. Furthermore, Jones Moving & Storage offers local deliveries and installations for furnishings, fixtures, and appliances for homes, hospitals, and offices. You can get a free quote online at any time. It's a simple process that only takes a few minutes, and provides tailored pricing based on your specific needs.
| Category | Rating | Why? |
|---|---|---|
| Quality | 7.55/10 | |
| Punctuality | 8.91/10 | |
| Communication | 5.27/10 | |
| Speed | 9.05/10 | |
| Friendliness | 7.28/10 | |
| Will Hire Again | 7.4/10 | |
| Professionalism | 7.34/10 | |
| Conflict Handling | 1.75/10 | |
| Precision & Care | 6.08/10 |
Recent Customer Reviews Mention...
Quality “claimed liability concerns and refused service” “Unload me right away and fast” “poor customer service” “best experience ever had with a moving team” “they lie and don't care about customers” “Joey and Milo were great” “delivered my appliance order courteously and helpfully” “they did an amazing job” “very efficient, knowledgeable and professional” “delivered my dryer on time and were fast” |
Punctuality “So kind and on time” “extremely time orientated with a heads up call” “Showed up early” “came earlier than expected” “they were on time” “they were on time” “Showed up early” “Gino and Lupe showed up on time” “They were here at the promised time” |
Communication “poor explanation about installation policy” “poor customer service” “did not notify about sign-off requirement” “Answered my questions about the new appliance” “No answer to calls or texts for 30 minutes” “Answered my questions about the new appliance” “very knowledgeable about the product and maintenance” |
Speed “Unload me right away and fast” “efficient and extremely hard working” “Got unloaded within 45 minutes” “removed the old refrigerator in around 15 minutes” “they were fast” “they were fast” “done in about 30 minutes since arriving” |
Friendliness “poor customer service” “they don't care about customers” “the staff is not so friendly” “So kind and on time” “they were very courteous and helpful” “staff was not so friendly” “were very courteous and helpful” “very polite and very nice” “Gino and Carlos were awesome” “Great guys” |
Will Hire Again “don't recommend” “Would definitely hire again” “wouldn't hire again due to poor service” “cannot say enough good things” “would not hire them again” “recommend this company and would hire again” “y’all rock suggests I would hire again” “thank you Jones Moving” “recommend their services” “very pleased with the service” |
Professionalism “poor customer service” “entire team was professional and organized” “were very efficient, knowledgeable and professional” “Great work by Gino and Charlie” |
Conflict Handling “didn't correct the service refusal” “did not work to find a solution” “Did not respond to address the issue” |
Precision & Care “damaged washer during delivery” “dish washer safely delivered” “Item was damaged” |
Pros & Cons
- Unloads quickly and efficiently
- Professional and organized team
- Courteous and helpful staff
- On-time delivery and prompt service
- Instances of poor customer service
- Lack of clear communication on policies
- Some cases of item damage during service
- Occasional unresponsiveness to issues and concerns
Customer Insights
Local Move Duration: 0.5 hours from 3 reviews
Great Crew Members
| Joey,Milo | they were great and kind |
| Gino, Carlos | very efficient, knowledgeable and professional |
| Gino, Carlos | Gino and Carlos were extremely time orientated |
| Gino, Carlos | provided awesome services |
| Gino, Charlie | were GREAT and helpful with the appliance |
About Rick's Moving & Storage LLC
Established in 1966, Rick's Moving & Storage LLC has over 25 years of expert experience as a family-owned and operated moving company that offers smooth and stress-free moving services at affordable prices. Based in McAllen, Texas it has served families all over the Rio Grande Valley with its full-service solutions for packing, loading, and transport that make your moving day a whole lot easier and worry-free. Rick's Moving & Storage LLC even offers labor services if you need assistance in loading or unloading a rental truck or mobile storage unit. Its professional movers are skilled and experienced in handling your move with care and respect. Interested in exploring other movers in McAllen, TX? Check on the link for more options.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.1/10 | |
| Punctuality | 8.03/10 | |
| Affordability | 6.81/10 | |
| Communication | 6.33/10 | |
| Stick to Prices | 4.29/10 | |
| Speed | 8.36/10 | |
| Friendliness | 7.6/10 | |
| Will Hire Again | 7.54/10 | |
| Professionalism | 7.38/10 | |
| Conflict Handling | 1.35/10 | |
| Precision & Care | 6.79/10 |
Recent Customer Reviews Mention...
Quality “excellent help packing UHaul moving containers” “really happy with their services” “Excellent experience” “Amazing service” “Rick has always been a great help” “Great service” “awesome experience with the moving service” “they were very helpful and I would recommend” “Excellent service” “team members were very helpful” |
Punctuality “team members were punctual” “let me know they were on the way and arrived timely” “"they confirmed the schedule but did not show up on time"” “Service was punctual” “they were prompt” “they were on time” “worked with my schedule” “the movers were on time” “They left early and did not show up on time” “helped on same-day request” |
Affordability “Great price” “price was reasonable” “pricing was great” “pricing is always comfortable” “Rick's Moving was not affordable due to hiking the bill” “extremely expensive due to scam” “Love there price” “price range is excellent” “charged more than expected” “they overcharge” |
Communication “great customer service” “kept me updated about location and status” “loved the phone call to let me know they were on the way” “Really good helping customers” “great service from beginning phone call to the end” “"they claimed to have called me 10 times but lied"” “Rick's answered calls and gave an estimate quickly” “scheduling was super quick and easy” “nice guy in contact with” “Overall communication was 100%” |
Stick to Prices “"made me pay $100 more than originally told"” “owner stood by his word” “price quoted never changed from start to finish” “Rick hiked the bill unexpectedly during unloading” “quoted two different hourly prices” “quoted prices didn't match due to lost items” “charged more than the quoted price” “overcharge us” “quoted one price, charged another” “agreed to the original quoted price of $50 per hour” |
Speed “they were moving quick” “Loaded and unloaded within the same day” “took 40 min for a 15 min drive” “Move was fast” “they moved quickly” “Fast service during the move” “quick move” “Described as the slowest movers” “they were quick” “finished within our time frame” |
Friendliness “great customer service” “Flexing and not focused on work” “"gentleman were...professional"” “were nice during the move” “Movers were polite and respectful” “crew was courteous” “Good hard working honest people” “super nice workers and owner” “stole items and demonstrated untrustworthiness” “Great workers” |
Will Hire Again “highly recommend this company and would hire again” “really happy with their services” “would hire again because of the great service” “highly recommend Rick's and would hire again” “felt well taken care of” “would definitely hire again” “would hire Rick's moving again” “would recommend and hire again” “would definitely recommend and use again” “Would definitely hire again” |
Professionalism “great help moving expensive and fragile belongings” “professional men show up and protected my belongings” “Unprofessional behavior noted” “harassed me for a tip” “"gentleman were...professional"” “handled everything professionally” “were very professional” “Employees were very knowledgeable and professional” “Extremely efficient and professional” “Professional in their conduct” |
Conflict Handling “the theft issue was not resolved” “did not take responsibility for lost items” “did not attempt to remedy the broken item” “refused to take responsibility for damages” “did not show willingness to resolve deposit issue” “unwilling to provide good customer service” “did not attempt to rectify the theft issue” “Owner mentioned a lawyer instead of resolving” “would not take responsibility for damaged items” “will not take any responsibility for damage” |
Precision & Care “go above and beyond to wrap, cover, and box belongings” “very fragile with my home furniture” “furniture was wrapped and belongings well packed” “Lost screws to our bedding” “everything arrived in great condition” “Paid special attention to detail while handling furniture” “Careful with my items, no damage” “handled everything super carefully” “it was done right and flawlessly” “door got broken during the move” |
Pros & Cons
- Quick and efficient service
- Great customer service
- Professional and respectful staff
- Furniture and belongings handled carefully
- Occasional unprofessional behavior
- Some instances of overcharging
- Items damaged during move
- Rare cases of theft reported
Customer Insights
Hourly Minimum: 2 hours from 3 reviews
Great Crew Members
| Rick | Rick was especially helpful |
| Carlos, Cheetos | Carlos and Cheetos did great and made the transition smooth |
| Mr. Garcia | job well done |
| Rick | Rick ensured 100 percent service satisfaction |
| Rick | Rick himself came to give an estimate |
About Gulf Moving Systems
Gulf Moving Systems is a well-established moving and storage business providing residential and commercial services in San Benito, Texas, and surrounding areas since 1977. The company, an agent for Bekins Van Lines, offers local, long-distance, intrastate, interstate, and international relocations. Gulf Moving Systems provides simple and reliable services that cater to your moving needs, whether it be home and apartment moves or office transfers. Besides moving your boxes and furniture, its experienced team offers packing services, can handle large and heavy items, and provides storage options for short or long terms. Gulf Moving Systems also focuses on senior moving and military storage services for those serving in the armed forces. Continually achieving high A+ ratings with BBB alongside stellar reviews from new and repeat clients, Gulf Moving Systems is a testament to reliable moving services in Brownsville, TX.
| Category | Rating | Why? |
|---|---|---|
| Quality | 7.24/10 | |
| Punctuality | 5.95/10 | |
| Communication | 4.59/10 | |
| Speed | 5.59/10 | |
| Friendliness | 7.46/10 | |
| Will Hire Again | 6.58/10 | |
| Professionalism | 6.09/10 | |
| Conflict Handling | 3.91/10 | |
| Precision & Care | 6.4/10 |
Recent Customer Reviews Mention...
Quality “they were always there to help” “recommended Gulf Moving and happy with the service” “they were awesome” “FANTASTIC service” “very prompt and professional” “They will steal your stuff” “Great company and perfect handling of the move” “best decision, amazing people, movers were amazing” “Best Moving Company” “gave the lowest rating due to overall dissatisfaction” |
Punctuality “Waited over an hour for scheduled estimate.” “always very professional, courteous, and prompt” “they were prompt” “They were on time” “on time for everything” “delivery was not punctual” “piano arrived late and was lied about” “they were on time” “crew arrived late several times” “showed up 2 hours late and then 7 hours late” |
Affordability “more than reasonably priced” |
Communication “They didn't communicate about being late.” “Jaime was EXTREMELY rude, Perrin asked inappropriate questions.” “kept us informed every step of the way” “stayed in contact with me all through the way” “communication was not truthful” “experienced lies and a lack of honest communication” “poor communication with Pascual” “they never got back to me” “terrible communication and excuses” “they never got back to me” |
Stick to Prices “had a quote within a day or two and stuck to it” “did not give me a hard time for changing from 2 trucks to 1” |
Speed “significant delays and inefficiency” “finished at 3am due to extreme tardiness” “delivery was repeatedly delayed” “move completed efficiently from loading to unloading” “loaded and were on the road by 3:30pm” “Taking their time because they were exhausted” |
Friendliness “they are friendly” “Jaime and Perrin were unprofessional and rude.” “very professional, courteous” “very polite workers” “such amazing people so sweet and professional” “enjoyable to work with” “kindness for senior citizens” “complained whole time, not friendly” “crew was very kind throughout the process” “very attentive and kind” |
Will Hire Again “Can't trust them to show up on time.” “would definitely work here again” “Better off doing your move with someone else.” “highly recommend and used multiple times” “appreciate this successful move” “would definitely recommend to friends and family” “would absolutely use them again” “best decision, would definitely make the same choice” “do not use this company” “Would definitely use them again” |
Professionalism “Both crew members were unprofessional and rude.” “always very professional” “workers were professional” “they were professional” “such amazing people so sweet and professional” “owner has a personal vendetta” “Professional handling of the move” “crew was unprofessional in handling issues” “crew exhibited lying and covering up errors” “were professional” |
Conflict Handling “quick to reimburse for the damage” “no effort to rectify the situation was mentioned” “failed to address the issue responsibly” “submitted a claim but never heard back” “submitted a claim, no follow-up” “agreed to pick up boxes after unpacking” “Did not care nor apologized for furniture damage” “took over 6 weeks for partial compensation” “went above and beyond, moving furniture twice when needed” |
Precision & Care “promptly reimbursed for a couple of broken items” “belongings were stolen” “Took special care with my grandfather clock” “very careful with my belongings” “handled my furniture with extreme care” “Everything unloaded in good condition” “my night stand and mirror were broken” “items were broken and flooring was scratched” “my night stand and mirror were broken” “carefully blanketed and packed each item” |
Pros & Cons
- Very professional and courteous
- On time for appointments and moves
- Special care taken with valuable items
- Attentive to customer needs and responsive
- Rude and unprofessional crew in some cases
- Significant delays and inefficiency reported
- Claims of stolen belongings and personal vendetta
- Poor communication and lack of follow-up on issues
Customer Insights
Local Move Duration: 7.25 hours from 3 reviews
Great Crew Members
| Mandy, Ashley | amazing management from Mandy and Ashley |
| Alex,Billy,Michael | super wonderful fantastic professional movers |
| Pascual | tried to reassure but failed to deliver |
| Mandy | Mandy made a promise but didn't deliver |
| Eddie | Eddie provided excellent service and coordination |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
Overall quality of the service provided on moving day.
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
Why Hire Rockstar Moving Company
You should hire Rockstar Moving Company for a move if you want a team of professional, kind, and efficient movers who will handle your belongings with care. The company has received positive reviews for their promptness, knowledge, and hard work, as well as their friendly and accommodating nature. They are experienced in handling heavy and bulky items, and are known for their ability to work efficiently while still taking great care of customers' belongings. With a focus on customer satisfaction and an affordable price, Rockstar Moving Company is the right choice for your next move.
View Full Profile >>Why Hire Chapa's Moving Service
You should hire Chapa's Moving Service for a move if you want a reliable and professional moving company that will handle your belongings with care. The company has received positive reviews from customers for their courteous and accommodating movers, quick and efficient work, and their ability to accommodate special requests. Customers have also praised the movers for their ability to handle fragile items and disassemble and reassemble furniture. Chapa's Moving Service is a great choice for anyone looking for a moving company that is affordable, prompt, and provides excellent customer service.
View Full Profile >>Why Hire Lui Lui Moving Services
You should hire Lui Lui Moving Services for a move if you want a reliable and efficient moving service that provides great customer service, quick and professional handling of your belongings, and reasonable prices. The movers have received positive feedback for their hard work, speed, and professionalism, and many customers have praised their friendly and helpful demeanor. Additionally, the company has received many positive reviews for their honesty and punctuality, making them a great choice for your next move.
View Full Profile >>Why Hire Jones Moving & Storage - McAllen
You should hire Jones Moving & Storage - McAllen for a move if you want professional, friendly, and efficient service. Many customers have praised their customer service, on-time delivery, and courteous behavior. The delivery crew is knowledgeable and skilled in handling and installing appliances. The company is responsive to customer needs and flexible with changes during the moving process. Most customers have had a positive experience with Jones Moving & Storage - McAllen and would recommend the company to others.
View Full Profile >>Why Hire Lui Lui Moving Services
You should hire Lui Lui Moving Services for a move if you want a reliable and efficient moving service that provides great customer service, quick and professional handling of your belongings, and reasonable prices. The movers have received positive feedback for their hard work, speed, and professionalism, and many customers have praised their friendly and helpful demeanor. Additionally, the company has received many positive reviews for their honesty and punctuality, making them a great choice for your next move.
View Full Profile >>Why Hire Jones Moving & Storage Company
You should hire Jones Moving & Storage Company for a move if you want a professional and efficient moving experience. Many customers have had positive experiences with the company, praising the staff for their hard work, organization, and timeliness. Customers have also praised specific employees, including Gino and Carlos, for their excellent service. If you're looking for a smooth and stress-free move, Jones Moving & Storage Company may be the right choice for you.
View Full Profile >>Why Hire Chapa's Moving Service
You should hire Chapa's Moving Service for a move if you want a reliable and professional moving company that will handle your belongings with care. The company has received positive reviews from customers for their courteous and accommodating movers, quick and efficient work, and their ability to accommodate special requests. Customers have also praised the movers for their ability to handle fragile items and disassemble and reassemble furniture. Chapa's Moving Service is a great choice for anyone looking for a moving company that is affordable, prompt, and provides excellent customer service.
View Full Profile >>Why Hire Rockstar Moving Company
You should hire Rockstar Moving Company for a move if you want a team of professional, kind, and efficient movers who will handle your belongings with care. The company has received positive reviews for their promptness, knowledge, and hard work, as well as their friendly and accommodating nature. They are experienced in handling heavy and bulky items, and are known for their ability to work efficiently while still taking great care of customers' belongings. With a focus on customer satisfaction and an affordable price, Rockstar Moving Company is the right choice for your next move.
View Full Profile >>Why Hire Chapa's Moving Service
You should hire Chapa's Moving Service for a move if you want a reliable and professional moving company that will handle your belongings with care. The company has received positive reviews from customers for their courteous and accommodating movers, quick and efficient work, and their ability to accommodate special requests. Customers have also praised the movers for their ability to handle fragile items and disassemble and reassemble furniture. Chapa's Moving Service is a great choice for anyone looking for a moving company that is affordable, prompt, and provides excellent customer service.
View Full Profile >>Why Hire Jones Moving & Storage - McAllen
You should hire Jones Moving & Storage - McAllen for a move if you want professional, friendly, and efficient service. Many customers have praised their customer service, on-time delivery, and courteous behavior. The delivery crew is knowledgeable and skilled in handling and installing appliances. The company is responsive to customer needs and flexible with changes during the moving process. Most customers have had a positive experience with Jones Moving & Storage - McAllen and would recommend the company to others.
View Full Profile >>Why Hire Rockstar Moving Company
You should hire Rockstar Moving Company for a move if you want a team of professional, kind, and efficient movers who will handle your belongings with care. The company has received positive reviews for their promptness, knowledge, and hard work, as well as their friendly and accommodating nature. They are experienced in handling heavy and bulky items, and are known for their ability to work efficiently while still taking great care of customers' belongings. With a focus on customer satisfaction and an affordable price, Rockstar Moving Company is the right choice for your next move.
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