Compass Self Storage is a moving and storage service provider with several neighborhood locations across the United States, offering a one-stop-shop for all residential and business-related storage needs. The company acts as a storage concierge service, providing packing and moving supplies, arranging truck rentals, and contacting movers in McKinney, TX on behalf of their customers. Compass Self Storage facilities are equipped with various amenities to support a hassle-free storage experience, including climate-controlled units, indoor units, secure entry access, digital surveillance, and month-to-month leases. The company prioritizes customer satisfaction and offers personal, business, boat and RV, pharmaceutical, and climate-controlled storage services.
Compass Self Storage
Moving Services
- Packing Supplies
- Truck Rental
- Moving Services
- Personal Storage
- Business Storage
- Boat & RV Storage
- Secure Entry Access
- Digital Surveillance
- Contactless Rentals Available
- Climate Controlled Units
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Summarized Review of Compass Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Compass Self Storage receives overwhelming praise for their customer service, professionalism, and the cleanliness and convenience of their facilities, despite a couple of negative experiences.
Recent Reviews Mention...
“great customer service from the team”
“Quick, easy, clean, and professional service”
“outstanding customer service and highly recommend them”
2. Punctuality
Nationwide Average: 8.07/10
Compass Self Storage consistently demonstrates quick and prompt service, ensuring they are ready to assist and complete contracts efficiently.
Recent Reviews Mention...
“prompt”
“they were quickly out the door”
“they showed up and finished quickly”
3. Affordability
Nationwide Average: 7.69/10
Compass Self Storage generally offers competitive and reasonable pricing, with many customers praising their great deals and discounts, despite a few criticisms regarding rate increases and additional fees.
Recent Reviews Mention...
“great pricing”
“gave me 50% off the first month”
“rates were very competitive”
4. Communication
Nationwide Average: 7.53/10
Compass Self Storage demonstrates outstanding performance, with customers frequently highlighting their helpful, responsive, and courteous interactions, though a few reported isolated instances of poor service.
Recent Reviews Mention...
“the was very helpful”
“employees were responsive”
“very polite and courteous”
5. Stick to Prices
Nationwide Average: 5.99/10
Compass Self Storage generally struggles, with numerous accounts of changing prices and not honoring initial quotes, despite a few instances of maintaining agreed rates.
Recent Reviews Mention...
“Charged more than the initial quote repeatedly.”
“price changes every 6 to 8 months”
“they look for reasons to charge fees”
Great Crew Members
| Gary,Sally | great help |
| Chase | very helpful and efficient |
| Gary | Gary helped me out even as they were closing |
| Gary | Gary was super professional and terrific to work with |
| Gary, Sally, Chase | all ensure customers are well taken care of |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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