Tough Guys Moving

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based on 461+ data points
Circle Info

About Tough Guys Moving

This full-service moving company performs local and long-distance moves in Lubbock and throughout the state of Texas. Tough Guys Moving stands out among other movers in Lubbock for its wide array of service options, including loading/unloading, packing, and cleaning. Instead of hiring a separate cleaning or packing service, Tough Guys Moving makes it easy to complete your entire move with just one company. Unlike other movers, this company has no hidden fees and instead charges a straight hourly fee. Its affordable rates and its team of professional movers make this company one of the area's most qualified and dependable moving options.

Moving Services

  • Local Moving Rates (Hourly)
  • Long Distance Moving Rates (Hourly + Milage)
  • FullService Movers
  • Local Move (within the same town)
  • Long Distance Move (from one town to another)
  • Direct Shippers
  • Packing Services
  • Storage Services
  • Moving Labor Load or Unload
  • Free Move Estimate

Texas Moving License

Active

Last Checked: 12/08/21

The TXDMV regulates moving companies that operate within the state of Texas.

USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 10/17/24

USDOT

1970795

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 3 Movers in Lubbock, TX 2023 award
Top 3 Movers in Lubbock, TX 2022 award
Top 3 Movers in Lubbock, TX 2021 award
Top 3 Movers in Lubbock, TX 2020 award

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Summarized Review of Tough Guys Moving

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.63/10

Nationwide Average: 8.44/10

Comment Dots

Tough Guys Moving appears to be highly praised for exceptional service, professionalism, and customer satisfaction, though a few customers experienced significant issues such as no-shows, unprofessionalism, and damage to possessions.

Reviews Mention icon

Recent Reviews Mention...

exceptional company with amazing customer service

Great Service!

exceptionally well for my wife and I

2. Punctuality

6.57/10

Nationwide Average: 8.07/10

Comment Dots

Tough Guys Moving has mixed reviews, with numerous instances of timely service and on-time arrivals, yet also several significant delays and instances of not showing up or informing customers at the last minute.

Reviews Mention icon

Recent Reviews Mention...

late second day but notified right away

they never showed up as booked.

they didn't show up

3. Affordability

8.99/10

Nationwide Average: 7.69/10

Comment Dots

Tough Guys Moving is overwhelmingly perceived as offering reasonable and highly competitive pricing, with most customers feeling that the services provided are very affordable and offer good value, despite a single complaint of being overpriced.

Reviews Mention icon

Recent Reviews Mention...

quoted price was quite reasonable

Cost was extremely reasonable.

pricing can't be beat with the quality you receive

4. Communication

7.56/10

Nationwide Average: 7.53/10

Comment Dots

Tough Guys Moving generally receives high praise for their exceptional customer service, polite and professional interactions, with only a few reports of inadequate communication regarding call responsiveness and appointment updates.

Reviews Mention icon

Recent Reviews Mention...

customer service is absolutely amazing

very polite, respectful and professional communication

lack of communication as they didn't answer calls.

5. Stick to Prices

7.29/10

Nationwide Average: 5.99/10

Comment Dots

Tough Guys Moving generally adheres to their estimated costs, with most customers reporting no surprise fees at the end, although there are a few instances of slight variations and inadequate resources provided against initial quotes.

Reviews Mention icon

Recent Reviews Mention...

final total a bit over but within the maximum quoted

owner insisted on full price despite issues

quoted low and then provided inadequate resources

Customer Insights icon

Customer Insights

Local Move Duration: 4 hours from 4 reviews

Great Crew Members icon

Great Crew Members

Robertcoordinated the crews efficiently
Cale, ChrisThey were professional, courteous, and efficient.
Ramsey, MarcosRamsey and Marcos were a blessing
Marcus, Ramsey, ChrisMarcus, Ramsey, and Chris were great
Ramsey, Marcosthey were great
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Tough Guys Moving

Location
7921 Vicksburg Ave, Lubbock, TX, 79424
Phone
(806) 787-7533
Link
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