This full-service moving company performs local and long-distance moves in Lubbock and throughout the state of Texas. Tough Guys Moving stands out among other movers in Lubbock for its wide array of service options, including loading/unloading, packing, and cleaning. Instead of hiring a separate cleaning or packing service, Tough Guys Moving makes it easy to complete your entire move with just one company. Unlike other movers, this company has no hidden fees and instead charges a straight hourly fee. Its affordable rates and its team of professional movers make this company one of the area's most qualified and dependable moving options.
Tough Guys Moving
Moving Services
- Local Moving Rates (Hourly)
- Long Distance Moving Rates (Hourly + Milage)
- FullService Movers
- Local Move (within the same town)
- Long Distance Move (from one town to another)
- Direct Shippers
- Packing Services
- Storage Services
- Moving Labor Load or Unload
- Free Move Estimate
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 12/08/21The TXDMV regulates moving companies that operate within the state of Texas.
Not Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Tough Guys Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Tough Guys Moving appears to be highly praised for exceptional service, professionalism, and customer satisfaction, though a few customers experienced significant issues such as no-shows, unprofessionalism, and damage to possessions.
Recent Reviews Mention...
“exceptional company with amazing customer service”
“Great Service!”
“exceptionally well for my wife and I”
2. Punctuality
Nationwide Average: 8.07/10
Tough Guys Moving has mixed reviews, with numerous instances of timely service and on-time arrivals, yet also several significant delays and instances of not showing up or informing customers at the last minute.
Recent Reviews Mention...
“late second day but notified right away”
“they never showed up as booked.”
“they didn't show up”
3. Affordability
Nationwide Average: 7.69/10
Tough Guys Moving is overwhelmingly perceived as offering reasonable and highly competitive pricing, with most customers feeling that the services provided are very affordable and offer good value, despite a single complaint of being overpriced.
Recent Reviews Mention...
“quoted price was quite reasonable”
“Cost was extremely reasonable.”
“pricing can't be beat with the quality you receive”
4. Communication
Nationwide Average: 7.53/10
Tough Guys Moving generally receives high praise for their exceptional customer service, polite and professional interactions, with only a few reports of inadequate communication regarding call responsiveness and appointment updates.
Recent Reviews Mention...
“customer service is absolutely amazing”
“very polite, respectful and professional communication”
“lack of communication as they didn't answer calls.”
5. Stick to Prices
Nationwide Average: 5.99/10
Tough Guys Moving generally adheres to their estimated costs, with most customers reporting no surprise fees at the end, although there are a few instances of slight variations and inadequate resources provided against initial quotes.
Recent Reviews Mention...
“final total a bit over but within the maximum quoted”
“owner insisted on full price despite issues”
“quoted low and then provided inadequate resources”
Customer Insights
Local Move Duration: 4 hours from 4 reviews
Great Crew Members
Robert | coordinated the crews efficiently |
Cale, Chris | They were professional, courteous, and efficient. |
Ramsey, Marcos | Ramsey and Marcos were a blessing |
Marcus, Ramsey, Chris | Marcus, Ramsey, and Chris were great |
Ramsey, Marcos | they were great |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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