Founded in 2016, Brother Bear Moving Company is a local and professional moving business, serving not only the Dallas and Austin, Texas areas but also offering their services to New Braunfels, TX. This family-owned company provides a broad spectrum of services which include labor-only, packing-only, long-distance, and commercial moving. With a rich history of over 20 years in the moving industry, the team at Brother Bear Moving is committed to delivering a seamless, effortless, and cost-effective moving journey to their clients. Their services can be tailored to fulfill individual demands and their emphasis on community, customer service, and proficient teamwork differentiates them from other moving companies.
Brother Bear Moving
![Brother Bear Moving logo](https://images.greatguysmoving.com/logos/brotherbearmoving.com.jpeg?format=webp&width=3840&quality=75)
About Brother Bear Moving
Additional Cities Served: San Marcos, Kyle, Seguin, Buda, Lockhart, BastropShow More >
Moving Services
- Labor Only Moving Service
- Packing Only Service
- Long Distance Moving Service
- Commercial Moving Service
- Home Staging Moving Service
- Furniture Moving Service
- Moving Heavy Appliances Service
- Moving Personal Belongings Service
- Office Furniture Moving Service
- Moving Electronics Service
Not Authorized
for Interstate Moves
Last Checked: 08/09/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
![Top 10 Movers in New Braunfels, TX 2023 award](https://images.greatguysmoving.com/movers/2023/city/top-10-ranked-movers-in-san-marcos-2023-brother-bear-moving.png?format=webp&width=640)
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Summarized Review of Brother Bear Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
has a stark contrast in customer feedback with several customers reporting poor experiences including damages and poor service, while a significant number of customers praise the company's efficiency, professionalism, and the exceptional job done by the movers.
Recent Reviews Mention...
“worst customer service experience ever dealt with”
“This company is the worst and should be shut down”
“damaged storage unit and items”
2. Punctuality
Nationwide Average: 8.07/10
generally receives positive feedback for being on time and efficient, although there are notable instances of missed appointments and delays.
Recent Reviews Mention...
“crew did not arrive within the scheduled window”
“They missed my move date with no explanation”
“they missed a move”
3. Affordability
Nationwide Average: 7.69/10
generally receives positive feedback for their fair and reasonable pricing, although there are a few severe complaints regarding pricing disputes and significant losses that heavily influence overall perception.
Recent Reviews Mention...
“stole everything we owned”
“"charged more than the quoted price"”
“The move ended up being the most expensive.”
4. Communication
Nationwide Average: 7.53/10
has mixed reviews, with several customers facing significant issues in reaching out and receiving responses, while a noticeable segment praised the company for clear, quick, and reassuring communication practices.
Recent Reviews Mention...
“no communication until reached out multiple times”
“Fees accrued were not paid for as promised”
“continue to dodge calls”
5. Stick to Prices
Nationwide Average: 5.99/10
has a mixed reputation with several customers experiencing issues such as not adhering to quoted prices, deception, and unexpected charges, while a few others commend the company for clear communication and no hidden fees.
Recent Reviews Mention...
“stole everything we owned”
“"did not stick to the quoted price"”
“did not stick to the damage coverage policy”
Customer Insights
Local Move Duration: 2 hours from 3 reviews
Great Crew Members
Makoni, Angel Sr., Mackenzie | were polite, professional, and handled items with care |
Anthony | Anthony and his team did a wonderful job |
Cam, Zay | great work even in extreme heat |
Anthony | Anthony and his team did an amazing job, were quick, careful, and respectful |
Nelson, Jacolby | Nelson and Jacolby were efficient and friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
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Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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