PODS Moving & Storage, headquartered in the United States, has been revolutionizing the moving and storage industry since 1998. Their unique business model offering multiple container sizes (8-foot, 12-foot, and 16-foot) provides personalized solutions tailored to customers' unique needs. Convenient options such as built-in storage, adjustable scheduling, and assistance with packing supplies place them on the radar as a potential provider for those seeking movers in La Porte, TX. Their wide reach includes connecting customers to local labor providers, and offering car shipping services. Over the years, PODS has carried out more than 6 million moves and has over 245 storage center locations operational across 46 US states and 6 provinces. The company also operates internationally, extending their services to Canada, Australia, and the United Kingdom.
PODS Moving & Storage
Moving Services
- Residential Moving
- Business Moving
- Local Moving
- LongDistance Moving
- Storage Services
- Packing and Loading Assistance
- Moving Supplies
- Car Shipping
- Commercial Moving
- Moving and Storage Containers
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage elicits mixed reactions but leans toward positive feedback, with many customers praising their efficient, easy, and satisfactory moving and storage services, while a notable minority experienced significant dissatisfaction, from overcharges and poor communication to unreliable service.
Recent Reviews Mention...
“horrible experience they over charged me”
“service was efficient and easy”
“Great experience with PODs”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage has mixed reviews with several customers praising timely service while a significant number report delays and scheduling problems.
Recent Reviews Mention...
“they showed up on time”
“they were timely”
“long delay in delivery”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage garners mixed reviews but leans more towards negative sentiment, with numerous customers finding it expensive due to issues like overcharging, hidden fees, and prices being higher than expected compared to its value and cost-effectiveness mentioned by a smaller group.
Recent Reviews Mention...
“over charged me twice”
“should have lower prices”
“Cost me 4 times the amount.”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage has numerous customers expressing significant dissatisfaction with their customer service, highlighting issues such as poor communication, lack of knowledgeable staff, and difficulty in getting direct responses, although a smaller proportion of customers report positive experiences with friendly and helpful service.
Recent Reviews Mention...
“no one will even talk to us”
“were easy to deal with”
“customer service representative not knowledgeable”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage has frequently been criticized for not honoring their initial quotes, with numerous reports of overcharging and added fees despite a few positive accounts of accurate billing.
Recent Reviews Mention...
“over charged me twice”
“Make sure to get everything in writing as they didn't stick to quoted prices”
“they billed me for another $200+ for being late”
Customer Insights
Cost: $ 832.00 from 5 reviews
Great Crew Members
| Karen | ensured all needs were met and concerns addressed |
| Jeff | manager Jeff is very pleasant and knows what he is doing |
| Juan, Scott, Victor | worked hard to make customers happy and were enjoyable |
| Karen, Alessandra | both were life savers and extremely supportive |
| Victor | Victor is accommodating and works with my schedule |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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