U-Pack offers a more convenient moving solution with its weather-resistant containers that can be delivered right to your doorstep. You don’t even have to drive it yourself. Just pack and load, and U-Pack will take the container to your new home or storage facility. U-Pack is the best way to ship your belongings long distance. It saves you time because your belongings are driven straight to your destination – no need to wait several weeks for your items to arrive. U-Pack also saves you money because you only pay for the space you use. Rates include the driver and fuel, so there are no hidden costs. If you have a home renovation project in progress, use U-Pack as onsite storage. The containers sit flat on the ground, can be locked, and will fit into a single parking space. U-Pack has a service center in Houston, offering guaranteed deliveries.
U-Pack
About U-Pack
Additional Cities Served: Friendswood, Deer Park, Lake Jackson, Nederland, Humble, West University PlaceShow More >
Moving Services
- Long Distance Moving
- Military Moves
- Cross Country Moving
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
- UPack vs Full Service Comparison
- UPack vs Portable Storage Comparison
- UPack vs Truck Rental Comparison
Awards
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Summarized Review of U-Pack
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
U-Pack generally receives high praise for excellent service, professional staff, and an efficient moving process, despite a few complaints regarding scheduling, coordination, and service issues.
Recent Reviews Mention...
“the service was excellent”
“great work by movers”
“great experience overall”
2. Punctuality
Nationwide Average: 8.07/10
U-Pack generally exhibits a strong adherence to scheduled times with numerous instances of reliability and timeliness, although there are notable instances of delays and scheduling issues that have impacted some customers' experiences.
Recent Reviews Mention...
“delivered 4 hours later than promised”
“they were timely”
“U-Pack drivers were accommodative on timing”
3. Affordability
Nationwide Average: 7.69/10
U-Pack is overwhelmingly perceived as a cost-effective and competitive option for moving, with many customers highlighting its best prices, discounts, and value despite a few grievances about hidden charges and deceptive pricing.
Recent Reviews Mention...
“the price was right”
“more affordable than other companies”
“too expensive”
4. Communication
Nationwide Average: 7.53/10
U-Pack generally receives praise for its effective communication and customer service, with many noting excellent responsiveness and helpfulness, although there are several reports of issues such as rudeness, miscommunication, and difficulties in coordination.
Recent Reviews Mention...
“good communication is important”
“easy to communicate with”
“great communication”
5. Stick to Prices
Nationwide Average: 5.99/10
U-Pack generally maintains their quoted prices with numerous positive testimonials about consistent pricing, although there are a few instances of customers facing unexpected charges.
Recent Reviews Mention...
“Exactly what they quoted was what I paid”
“no mention of pricing issues after the initial quote”
“true to their word”
Customer Insights
Interstate Move Duration: 3 days from 10 reviews
Great Crew Members
| Jason, Virgil, Blake | big thank you to both Jason's, Virgil, Blake |
| Jim | Jim went out of his way to help with pickup |
| Drivers and dispatch | Deserved praise for answering questions and quick results |
| Chris | went above and beyond to protect my items |
| Jim | Jim was fantastic and gave helpful moving tips |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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