Roadrunner Moving & Storage is one of the country's most diversified, modern relocation specialists. In business since 1976, it has over 40 years of experience helping people move quickly and easily. Whether you’re moving your home or your office, this company will take the hassle out of the process for you. Roadrunner is based in Houston, TX. It has a team of careful packers, trained movers, and professional drivers, who all use the best techniques to plan your move, keep track of your inventory, and ensure safe delivery to your final destination. In addition to being an Atlas interstate agent, this company is also a registered international mover, so it is certified to handle overseas moves. No matter where in the world you’re going, Roadrunner can help make it happen. Secure storage is available for household goods and specialized equipment. You can have your items protected while keeping them accessible at all times.
Roadrunner Moving & Storage
About Roadrunner Moving & Storage
Additional Cities Served: Sugar Land, Missouri City, Alvin, Angleton, Bellaire, South HoustonShow More >
Moving Services
- Local Moving & Storage Options
- Long Distance Moving
- Commercial & International Moving
- Storage for household goods & specialized equipment
- Packing Services
- Corporate Relocation Services
- Climate Controlled Storage
- Customized transportation programs
- Project Management
- Quick & Fair Project Quotes
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 05/23/24The TXDMV regulates moving companies that operate within the state of Texas.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Roadrunner Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Roadrunner Moving & Storage is largely described as delivering disappointing and unsatisfactory experiences, with numerous customers reporting issues such as unprofessional service, damaged goods, and trust concerns, although a very few had positive experiences.
Recent Reviews Mention...
“absolute worst business and dishonest”
“profoundly unsatisfactory experience and would not recommend”
“zero stars given, extremely dissatisfied”
2. Punctuality
Nationwide Average: 8.07/10
Roadrunner Moving & Storage consistently fails to meet expected timings, showing early, significantly late, or complete no-show patterns, with a rare occasion of being on schedule.
Recent Reviews Mention...
“had to select move date on their timelines”
“no follow up calls or updates unless initiated”
“rescheduled twice, very late notice”
3. Affordability
Nationwide Average: 7.69/10
Roadrunner Moving & Storage is criticized for significantly increasing prices beyond initial quotes, including asking for $1000 more and charging over $200 past the quoted number.
Recent Reviews Mention...
“charged us twice what they quoted”
“they attempted to overcharge me by $5,000”
“price doubled unexpectedly”
4. Communication
Nationwide Average: 7.53/10
Roadrunner Moving & Storage significantly struggles with maintaining responsiveness and professionalism, particularly after contracts are signed, although they are quick to provide initial quotes.
Recent Reviews Mention...
“staff was clueless and disconnected from processes”
“poor communication by Kate”
“no communication unless initiated by myself”
5. Stick to Prices
Nationwide Average: 5.99/10
Roadrunner Moving & Storage consistently fails to honor their initial quotes, often charging significantly more than agreed upon, demanding cash payments before service, and showing a lack of responsibility towards lost items and disputed charges.
Recent Reviews Mention...
“denied all our claims”
“attempted to overcharge and withheld items for payment”
“did not stick to the quoted price”
Customer Insights
Interstate Move Duration: 10 days from 3 reviews
Great Crew Members
| Brook | Brook Barrineau knew exactly what I needed before I asked |
| Brook | impressed with Brook and his crew's efficiency and professionalism |
| Paul Nickerson, Arturo Rodriguez, Daniel Mendoza | Paul and Arturo & Daniel were excellent in office and personal moves |
| Wesley,Peter | Wesley and Peter are the best movers ever |
| Butch | Butch and his team were phenomenal to work with |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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