Pods

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based on 790+ data points
Circle Info

About Pods

PODS, Portable on Demand Storage, is a pioneering company in the moving and storage industry in Houston, TX, and has been operational for nearly 25 years. It offers personalized moving and storage solutions on both local and long-distance scales. The company provides portable storage containers of various sizes that are delivered to the client's location. It also provides flexibility with built-in storage, adjustable scheduling, and self-loading and unloading options. Additional services offered include connecting customers to local labor providers, packing supplies, and car shipping options. Notably, the company is also operational internationally servicing Canada, Australia, and the United Kingdom. Remarkably, PODS was recognized by Move.org as the best moving and storage container company of 2023.

Moving Services

  • Local Moving
  • LongDistance Moving
  • Storage Services
  • Storage OnSite
  • Packing & Loading Assistance
  • Moving Supplies
  • Car Shipping
  • Moving and Storage Supplies
  • Packing and Loading Support
  • Move In Services

Texas Moving License

Active

Last Checked: 05/23/24

The TXDMV regulates moving companies that operate within the state of Texas.

USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 09/03/24

USDOT

3712826

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Pods

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

5.37/10

Nationwide Average: 8.44/10

Comment Dots

Pods generally receives negative feedback for their service, with numerous customers reporting dissatisfaction and problematic experiences, despite a few positive reviews highlighting great service and efficiency.

Reviews Mention icon

Recent Reviews Mention...

process was an absolute nightmare

EASY answer to moving

service is always excellent

2. Punctuality

4.26/10

Nationwide Average: 8.07/10

Comment Dots

Pods generally struggles with timely pickups and deliveries, with numerous instances of delays, schedule rescheduling without clear communication, and dissatisfaction among many customers, despite a few reports of on-time service.

Reviews Mention icon

Recent Reviews Mention...

pods were not punctual at all

Always on time or even ahead of scheduled time

didn't show up on scheduled date

3. Affordability

4.36/10

Nationwide Average: 7.69/10

Comment Dots

Pods generally is perceived as expensive and not providing good value, despite a few positive remarks about their cost-effectiveness.

Reviews Mention icon

Recent Reviews Mention...

overpriced

Very reasonable compared to other movers

charged me again, a rip-off

4. Communication

4.09/10

Nationwide Average: 7.53/10

Comment Dots

Pods generally faces significant challenges and dissatisfaction among customers, with numerous reports of poor customer service, unresponsiveness, and misleading information, although a few experiences highlight helpful and courteous interactions.

Reviews Mention icon

Recent Reviews Mention...

nobody knows what's going on

customer service helped us every step of the way

Easy to schedule and make changes

5. Stick to Prices

2.07/10

Nationwide Average: 5.99/10

Comment Dots

Pods generally fails to meet expectations, as numerous customers have reported being charged more than initially promised, with few exceptions where charges aligned with quotes.

Reviews Mention icon

Recent Reviews Mention...

refund never happened

failed to fulfill service as promised

was charged more than initially told

Customer Insights icon

Customer Insights

Cost: $ 951.00 from 14 reviews


Interstate Move Duration: 10 days from 12 reviews

Great Crew Members icon

Great Crew Members

Delivery driver was great guy
RaymondDriver Raymond was amazing and punctual
Gerson MartinezGerson was awesome in helping with the move
GersonDriver Gerson was professional and friendly
AlexusAlexus promised a partial refund
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Pods

Location
3710 S Sam Houston Pkwy E, Houston, TX, 77047
Phone
(877) 770-7637
Link
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