1-800-Pack-Rat, a nationwide business, provides a wide variety of moving and storage services. They aim to simplify these processes by offering all-steel, portable storage and moving containers which keep their customers' belongings safe and secure. Their customer-centric approach has solutions for both long-distance and local moving, on-site storage, and secure warehouse storage with a network of more than 65 facilities. They also cater to businesses requiring moving or storage with services designed to be convenient. Customers are able to pack at their own pace as the portable storage containers are delivered to their location before 1-800-Pack-Rat picks it up. The company's commitment to superior service quality really sets them apart from the other Jersey Village, TX moving services.
1-800-Pack-Rat
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About 1-800-Pack-Rat
Additional Cities Served: West Columbia
Moving Services
- LongDistance Moving Solutions
- Local Moving Solutions
- OnSite Storage Solutions
- Secure Warehouse Storage Solutions
- AllSteel Containers
- Business Solutions
- Residential Solutions
- Moving Containers
- Moving Resources
- Compare Us to PODS
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Summarized Review of 1-800-Pack-Rat
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
1-800-Pack-Rat appears to have a predominantly negative reception with numerous customers expressing strong dissatisfaction, despite a few reports of positive experiences.
Recent Reviews Mention...
“disgusted by the appalling treatment”
“my experience was positive overall”
“awesome experience with the company”
2. Punctuality
Nationwide Average: 8.07/10
1-800-Pack-Rat generally receives negative feedback due to frequent reports of late pick-ups, deliveries, and rescheduled or missed appointments, despite a few instances of on-time service.
Recent Reviews Mention...
“they refused to pick up crate on time”
“both ends of receiving the pod, they're late”
“were super punctual”
3. Affordability
Nationwide Average: 7.69/10
1-800-Pack-Rat has mixed reviews with customers appreciating their competitive rates and savings over alternatives, but many others criticize the company for hidden fees, unexpected charges, and overall expensive services.
Recent Reviews Mention...
“expensive including unexpected charges”
“beat the best priced competitor by at least $500-600”
“charged additional fees without proper service”
4. Communication
Nationwide Average: 7.53/10
1-800-Pack-Rat appears to struggle significantly, receiving numerous complaints about poor communication, long hold times, and unreliable customer service, despite a few customers reporting positive interactions.
Recent Reviews Mention...
“failed to inform about the auctioning of items”
“they're refusing to pick up the crate”
“No one knows the policies suggests poor communication”
5. Stick to Prices
Nationwide Average: 5.99/10
1-800-Pack-Rat frequently receives complaints for charging more than originally quoted, with instances of unauthorized charges and fees not aligning with initial estimates, despite a few reports of adhering to promises and correcting charges.
Recent Reviews Mention...
“neglected to provide any opportunity to retrieve items”
“hidden fuel subsidy charge in small print”
“charged extra without sticking to their quote”
Customer Insights
Cost: $ 2854.00 from 6 reviews
Great Crew Members
| Amonni | happy with the way Amonni resolved my issue |
| people associated with delivering, picking up the pod | delivery and pick up staff were great |
| Clint | Best boss I've ever worked for, implies great leadership. |
| Roderick | Roderick was amazing, very helpful, professional. |
| Dragan | Dragan was very helpful in assisting me with my move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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