Compass Self Storage is a moving and storage company based in Cleveland, Ohio, offering services across multiple locations in the United States, including as one of the many movers in Grand Prairie, TX. Acting as a storage concierge service, they cater to both residential and business-related storage needs. Compass provides a range of services, including packing and moving supplies, truck rental, and contacting moving services on behalf of customers. Their storage facilities offer various features, such as climate-controlled units, indoor units, secure entry access, digital surveillance, and month-to-month leases. The company is dedicated to customer satisfaction and aims to make the storage process easier for its clients.
Compass Self Storage
About Compass Self Storage
Moving Services
- Packing Supplies
- Truck Rental
Awards
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Summarized Review of Compass Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Compass Self Storage receives predominantly high praise for its outstanding employees and service, although there is a notable complaint regarding pest issues.
Recent Reviews Mention...
“felt at home with the service provided”
“Great Service!”
“Super helpful staff”
2. Affordability
Nationwide Average: 7.69/10
Compass Self Storage is highly praised for offering the best prices in town, with customers consistently noting great and very good pricing options.
Recent Reviews Mention...
“Competitive pricing means it was very affordable.”
“Happy with the pricing”
“A $32 increase is ridiculous and unbelievable”
3. Communication
Nationwide Average: 7.53/10
Compass Self Storage generally provides exceptional service, showcasing professional, helpful, and reliable interactions, though there was a rare mention of poor service.
Recent Reviews Mention...
“Denorma is always helpful when I call”
“excellent customer service at the Grand Prairie, TX location”
“DeNorma gave great communication.”
4. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“implied price was not honored”
“50 dollar increase felt unreasonable ”
“give deals to new customers instead of loyal ones”
Great Crew Members
Denorma | Denorma is always friendly and helpful |
Denorma,couldn't ask for anything else | |
DeNorma | always here to help and lookout for customers |
DeNorma | great salesman and efficient spacemaster. |
DeNorma | DeNorma is an excellent sales person and patient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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