PODS Moving & Storage, short for Portable On Demand Storage, has been operating for nearly 25 years. Based in the United States, the company has over 3,000 associates and operates internationally in Canada, Australia, and the United Kingdom. They provide a variety of storage solutions for customers, offering multiple container sizes: 8-foot, 12-foot, and 16-foot. They specialize in residential, long-distance, and business moving, with services that include packing supplies, local labor provider connections, and car shipping. Significantly, their flexible scheduling and control over the loading and unloading process set them apart from other moving companies. They also offer on-site storage at a PODS facility, a service that has helped them carry out over 6 million moves, including more than 1.5 million long-distance ones. Looking for other moving options in Texas? Check out this list of Garland, TX movers as well.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Mesquite, Rowlett, Rockwall, Forney, Sachse, Balch SpringsShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving Help
- Moving and Storage Supplies
- Packing and Loading Support
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 08/09/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage generates mixed responses with numerous glowing testimonials about the service and efficiency but also a significant number of deeply dissatisfied customers reporting severe issues and dissatisfaction.
Recent Reviews Mention...
“Had the best experience with PODS”
“service ended after the move”
“disastrous experience”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage has received mixed reviews, with numerous customers experiencing significant delays and miscommunications, yet a notable portion reporting timeliness and satisfaction with their pickup and delivery schedules.
Recent Reviews Mention...
“kept rescheduling pickup and delivery”
“PODs were a week late”
“did not arrive until several hours after promised”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage seems to have garnered significant criticism for being overpriced and imposing unexpected charges, though a few customers found it competitively priced and valued the cost.
Recent Reviews Mention...
“monthly rate for the POD was too high”
“kept overcharging us”
“Our credit cards were overcharged”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage appears to face significant challenges with a considerable number of customers expressing dissatisfaction due to unresponsiveness, misinformation, and difficulties in accessing helpful customer service, despite a few instances of positive feedback on friendly and communicative representatives.
Recent Reviews Mention...
“Booked my POD with customer service on the phone”
“customer service not so good”
“unable to access customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage overwhelmingly disappoints the majority of its customers with frequent reports of charging more than initially quoted, unauthorized charges, and not honoring promised discounts.
Recent Reviews Mention...
“charge for work not completed”
“Not the price I was promised allot more”
“charged full month's rent instead of prorating”
Customer Insights
Cost: $ 349.00 from 8 reviews
Interstate Move Duration: 10 days from 4 reviews
Great Crew Members
| Great Driver | Driver did great |
| Wiliam Brown | Wiliam saved the day by delivering and picking up |
| Ron | Ron was exceptional and delivered early |
| Jarvis | Jarvis was very polite and friendly |
| Quinn | wonderful service rep helped on the phone |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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