SML has moved over 200,000 customers since opening its doors for business in 2007. This Fort Worth-based company makes the relocation process simple and easy, whether you’re moving across town, statewide, or coast to coast. Family-owned and rated A+ by the BBB, SML has become the go-to source for experienced moving crews you can trust. Its friendly customer service team is always happy to help, and its rates are straightforward – you’ll know what you’re paying before you even book your move. SML also has an outstanding 99% on-time rating. Its movers are always on-schedule, so you can rest assured that they will show up when they say they will. These pros are licensed, insured, bonded, and available for short-notice relocation jobs. You can trust them with your next move.
SML
About SML
Additional Cities Served: Arlington, Grand Prairie, Richardson, Flower Mound, Mansfield, North Richland HillsShow More >
Moving Services
- FullService Local & Long Distance Moves
- Moving Labor
- Employee Relocation
- Short Notice Moves
- Hourly Arrival Windows
- Nationwide Service
- Licensed, Insured & Bonded
- Experienced Moving Teams
- Live Customer Support
- Top Notch Customer Service
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 05/23/24The TXDMV regulates moving companies that operate within the state of Texas.
Authorized
for Interstate Moves
Last Checked: 05/23/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of SML
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
receives mixed reviews ranging from exceptionally positive experiences highlighting professionalism and efficiency, to severe criticisms for unreliability and damage to property, leading to a divided customer sentiment.
Recent Reviews Mention...
“items were damaged due to neglect and carelessness”
“the service was very unsatisfactory”
“first crew was amazing but others were not”
2. Punctuality
Nationwide Average: 8.07/10
has considerably more negative experiences reported with numerous instances of late arrivals, no-shows, and last-minute cancellations, overshadowing the instances where they were commended for timeliness.
Recent Reviews Mention...
“waited four hours past offloading time”
“they were never on time”
“waited for hours with no show”
3. Affordability
Nationwide Average: 7.69/10
receives mixed feedback, with some customers praising its competitive and reasonable pricing, while others criticize it for being overpriced and adding extra charges.
Recent Reviews Mention...
“hired them for a very high price”
“Certainly not worth the money I paid”
“try to add extra charges”
4. Communication
Nationwide Average: 7.53/10
seems to struggle significantly with promptness, clarity, and effectiveness in their interactions according to numerous reports, though there are a few instances of praise for friendly and efficient service.
Recent Reviews Mention...
“no response to my calls and emails”
“they did nothing when informed”
“only received auto responses”
5. Stick to Prices
Nationwide Average: 5.99/10
predominantly fails to honor its initial quotes, often charging extra fees and exceeding originally agreed-upon costs, according to customer feedback.
Recent Reviews Mention...
“fraudulently charged my credit card”
“Quoted 2.25 hours but was billed for 4 hours.”
“charged an excessive cancellation fee”
Customer Insights
Cost: $ 351.00 from 6 reviews
Hourly Minimum: 2 hours from 4 reviews
Local Move Duration: 2 hours from 15 reviews
Great Crew Members
| Quay, Kishande | as before they were the best |
| Terry | Terry was especially experienced in packing the POD |
| Bruce, Dre, Devon | very professional and efficient during the move |
| Martin | Martin and his crew were professional and respectful |
| Charles | led by Charles worked extra hard |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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